Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,286 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

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“I like the ethical nature of this company, and the logs arrived well packaged and in good time. Easy ordering process on the website.”

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Posted 3 years ago

Ahh thank you so much for the review 🙌🏻

Posted 3 years ago

“Fantastic service!!! Ordered at 12:57 on the Friday and had it delivered less than 24 hours later, would highly recommend Love Logs! Will definitely be buying from again *****”

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Posted 3 years ago

Thanks so much Andrew! Don't forget to use your referral link, which you'll receive by email, to save £5 for every friend you refer 🤑

Posted 3 years ago

“I love that I can set up an easy and great value subscription for my firefighters and kindling! Was very close to using amazon but this has been so easy to do- thank you”

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Posted 3 years ago

Ahhh now that is exactly what we wanted to hear - small guys who can compete with Amazon! 🙌🏻

Posted 3 years ago

“Love Logs delivered my wood fast and the quality is of the wood and its cut is excellent. You can get a higher quantity of wood for cheaper elsewhere, however, the quality from what I have seen so far is not as good. I'm still trying to shop around and decide if the quality of wood elsewhere is just as good as that from Love Logs. Time will tell and if not then chances are I will return, because other than being a little more expensive, the service is first class and the communication excellent. But they do say you get what you pay for.”

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Posted 3 years ago

Hi Joe, I've replied to your other review in detail, so here will just say thanks for the service review 😃 Paul

Posted 3 years ago

“Superb quality...burn much longer than supermarket bought logs plus kindling much better. As for the firelighters....they are second to none. Delivery is quick. Do maybe tad more money wise but you get value in long run.”

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Posted 3 years ago

Thank you so much for the lovely review Nicola! Good value AND 1500 less road miles than most supermarket logs - WIN WIN 🤩 Thank you so much for your support, Paul & Heather 💚

Posted 3 years ago

“Beautifully presented handcrafted large oak chopping board bought from Love Logs as a house warming present for my granddaughter. She said it will be a family heirloom as it will last a lifetime and longer. I can highly recommend this to anyone looking at this website. Please support these local crafts people who produce such high quality sustainable pieces of art Hazel from Scotland”

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Posted 3 years ago

Thank you so much Hazel 💚

Posted 3 years ago

“I buy fire lighters from here and they are fantastic! We use them in the pizza oven in the summer along with their own wood pellets they are great and only need to use 1. In the winter we use the fire lighters for our wood burning stove and again only 1 of these in the kindling gets the fire roaring. Highly recommend these, no chemicals or harsh smells. Really good prices and fast delivery. Love this site.”

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Posted 3 years ago

Ahh thank you so much for the review Victoria, and for your continued support across summer AND winter! 💚 Are we the only ones who think, with the surname Winterburn, you should be a brand ambassador for Love Logs? 🔥😂 Paul & Heather

Posted 3 years ago

“I was very impressed that the delivery was indeed the day Love Logs guaranteed it would be! I'm also very happy with the hobbit logs; they are the perfect size for my little stove. I will definitely be reordering.”

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Posted 3 years ago

Thanks you so much for the amazing review Sarah, glad you've found us and we can't wait to see your name pop up again 🙌🏻🤩

Posted 3 years ago

“My order was delivered very quickly. I liked that the natural firelighters were packed in recyclable cardboard box, not in plastic as I have had from other companies. Would recommend.”

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Posted 3 years ago

Thanks so much for the amazing review Anne! Plastic has a place, but it doesn't have a place in this industry 💚

Posted 3 years ago

“Great quality wood, delivered on time and great value. No plastics used for any packaging, all recyclable. Will not hesitate to buy again.”

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Posted 3 years ago

Thanks so much for the amazing review Chris!

Posted 3 years ago

“Faultless ordering process, on-time delivery, well packaged - no qualms! Maybe a touch pricey, but the logs are solid (no offcuts, saw dust or bits left at the bottom) and burn very well in my Ooni Karu 16.”

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Posted 3 years ago

Hi Jacques, Thanks so much for the review, you've summed up everything we're trying to achieve! Sending wood in small batches by courier always means you will lose a decent chunk of the price into the courier rate, and we've learned that running an environmentally friendly business is very expensive compared to running one without taking consideration for elements like the packaging we use, for example. We're pleased that the good outweighs the price for you and as we grow, we'll keep working to bring our prices down wherever it's feasible. Thanks, Paul & Heather 💚

Posted 3 years ago

“Love my logs, so perfectly cut and look the part in my book shelf next to the log burner. Cannot wait to set them ablaze! Thanks Love Logs.”

Love Logs 5 star review on 25th October 2021

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Posted 3 years ago

Thanks so much for the review Erin, and to Michelle for recommending you 😉 I think I'd have a hard time setting them alight when they look that good 🤩😂

Posted 3 years ago

“Excellent product, customer service and delivery, but best of all eco friendly.”

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Posted 3 years ago

Thanks so much for the review Avril! Isn't it a great feeling to know you're giving more back than you're taking away?? 💚

Posted 3 years ago

“Being a small company selling British goods is what made me choose Love Logs. I am completely new to log burning in fact so new I haven’t got the burner yet, it will be fitted early December but I wanted to be completely ready to light it the day it is installed. Ordering from Love Logs was a breeze and delivery was very fast.”

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Posted 3 years ago

Oooooh what a treat you're in for Brenda! We couldn't believe to find out how much firewood is imported, which seems a little bonkers to us 😃 Happy times ahead, make sure to check in with our "how to" guides once it arrives 🔥 Thanks so much for the review!

Posted 3 years ago

“I'm not sure you could get better service, passion or quality wood here in the UK.”

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Posted 3 years ago

Thanks so much for this Lee, a really amazing review and an awesome photo!!! Watch out for this on social media channels soon!

Posted 3 years ago

“Have used Love Logs several times now, and always very pleased with their products and the speed of delivery. Will definitely use again when I run out.”

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Posted 3 years ago

Thanks so much for the amazing review and your continued support - repeat customers make us do a little happy dance! 💃🏻🕺🏼

Posted 3 years ago

“Love Logs are brilliant. Delivery is insanely fast and the logs actually fit in our fireplace unlike some of the others from other places. It is nice to know too that you are doing your bit for the environment. Thank you guys!”

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Posted 3 years ago

Thanks so much for the review Sophie and your continued support, we do a little happy dance every time a repeat customer comes back! 💃🏻🕺🏼

Posted 3 years ago

“Brilliant service from these guys. The wood burns long and hot and the delivery time is excellent! As a small business owner knowing I can rely on the delivery time and the consistency of the product is essential and you never disappoint!”

Love Logs 5 star review on 20th October 2021

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Posted 3 years ago

Thanks so much for the review Steve! We love our Karu so getting the fuel right for it was an absolute must for us... and good e-commerce just makes good sense to us 😉 Happy pizza making!

Posted 3 years ago

“Excellent products, fast delivery. Great prices”

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Posted 3 years ago

Thank you so much for the review! Don't forget to refer us to your friends, for £5 off your next order 😃

Posted 3 years ago

“Great dry logs delivered promptly. Will order again”

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Posted 3 years ago

Thank you so much for the review 💚

Posted 3 years ago

Love Logs is rated 5.0 based on 2,286 reviews