Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,325 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 17th February 2025

Matt Grainger

Love Logs 5 star review on 14th February 2025

Deborah Richardson-Webb

Love Logs 5 star review on 1st February 2025

Shangita Haq

Love Logs 5 star review on 21st January 2025

CAROL RAVEY

Love Logs 5 star review on 15th December 2024

Deborah Holt

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent convenient sized boxes of lovely chopped wood that fit perfectly in wood burning stove. Delivery was quick and time for the very cold weather. Will definitely re order. Wish you both huge success.”

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Posted 1 month ago

Thank you so much for this amazing review, Josh 🤩 we're delighted you were so happy with your order and look forward to seeing you again soon 🔥 Heather

Posted 1 month ago

“Very efficient service Good products that arrive quickly”

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Posted 1 month ago

Thank you for the awesome review, it's great to hear you were happy with your order! See you again soon Heather

Posted 1 month ago

“Good quality, but quite expensive.”

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Posted 1 month ago

Thank you for the great review, Neale. We do constantly review our pricing but as you can imagine, it costs a lot more be sustainable in our sourcing and packaging, while maintaining great quality wood and a fast delivery service, so we always prioritise doing things right over doing them cheap. We hope to see you again soon! Heather

Posted 1 month ago

“Superb service and quality. Love arrived inside 24 hours of placing my order, with no mess they were unpacked in my living room. Quick to catch an shive off a good heat.”

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Posted 1 month ago

Thank you so much for the fantastic review, Dave, and thank you for being such a loyal customer for the past FOUR years, we really appreciate you 🤩 See you again soon Heather

Posted 1 month ago

“Fast and reliable delivery good quality wood”

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Posted 1 month ago

Thank you so much for the awesome review, Rhian, and for being such a loyal customer over the past three years! Love Logs 💚s you! Heather

Posted 1 month ago

“Really happy with my first order from love logs.”

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Posted 1 month ago

Thank you for the great review! We're so glad you were happy with your order and look forward to seeing you again soon 😊 Heather

Posted 1 month ago

“These are great logs. We’ve been using Love logs for a few years now. The logs are well packaged in easy to handle and store boxes. They burn well and are perfect for our wood burner.”

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Posted 1 month ago

Thank you so much for the awesome review, Peter, we're so glad you love your logs! Stay toasty and we'll see you again soon 🔥 Heather

Posted 1 month ago

“Excellent speedy service and delivery, sustainable packaging and I love the logs. Thanks”

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Posted 1 month ago

Thanks so much Deborah, for your order and for the review! Enjoy 🔥 Paul

Posted 1 month ago

“Great logs and great service. Love how the logs are in cardboard boxes rather than nets and that they are sustainable.”

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Posted 1 month ago

Thanks so much for the lovely review! We can't STAND nets so we love this feedback 😊 Paul

Posted 1 month ago

“Great service, quick and reliable. A godsend in these chilly days!”

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Posted 1 month ago

Thanks so much for the review Tom - that's what we do 😎 Stay toasty 🔥 Paul

Posted 1 month ago

“Wonderful box of logs and firelighters, delivered quickly after ordering. Burns beautifully, so clean and dry. Very happy & warm! Will definitely order again.”

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Posted 1 month ago

Ahhh this is so good to hear, thank you Carla! Enjoy the logs and stay toasty 🔥 Paul

Posted 1 month ago

“Love Logs are an excellent business. They are swift and efficient with all deliveries. I own a Hobbit logburner and their provision of small logs saves me so much time and energy, which as a pensioner is a real plus. I only wish I could utilise them more, but the understandbly higher price restricts me from using them all the time. Also I love the fact that trees are planted with each order - that's a good feeling.”

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Posted 1 month ago

Hi Cassandra, thank you so much for the lovely review! We understand we're a little more expensive, but thanks for understanding why. The cheapest way to buy Love Logs is either to set up a subscription for 5% off, or to buy our Hobbit Stove Fuel Kit, where we pass on some shipping savings to you. Thanks for your support! Paul

Posted 1 month ago

“friendly, helpful and the wood beautiful to burn.”

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Posted 1 month ago

You summed us up so perfectly Karen 😉 Thanks for the lovely review! Paul

Posted 1 month ago

“Hi guys. Very happy with my logs and charcoal as always from you and delivery is always fast to. You’re the only place a get my logs and charcoal from. Thanks again”

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Posted 1 month ago

Ahhhh thanks so much Craig, just seen this review after reading your other one. We appreciate it, and we appreciate you! Paul

Posted 1 month ago

“Excellent communication, ethics, quality and delivery. Very happy customer.”

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Posted 1 month ago

Wonderful, that makes us two very happy business owners! Thanks so much for the review Penny ❤️ Paul & Heather

Posted 1 month ago

“Great customer service and products. Easy and efficient ordering online. Will return.”

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Posted 1 month ago

Thank you so much for the lovely review 🥰 Paul

Posted 1 month ago

“Quick delivery”

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Posted 1 month ago

Thanks for the review Matthew! Paul

Posted 1 month ago

“Promt delivery and great fuel kit for our fireplace”

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Posted 1 month ago

Thanks for the review Christina, we appreciate you! Stay toasty 🔥 Paul

Posted 1 month ago

“Very prompt service, perfect little logs”

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Posted 1 month ago

Thanks so much Amanda, we appreciate you! Paul

Posted 1 month ago

“So pleased to receive logs so quickly but, am a little disappointed with the quality this time. Quite a lot of bark which I’ve found difficult to light and it’s very smoky. Hopefully the rest of the box will be better. The hobbit logs are a good size for my burner.”

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Posted 1 month ago

Hi Sue, Thanks for the review and I'm sorry to hear of your concerns! We don't remove bark from any of our firewood, but I think it's important to say that as we only sell beech and ash firewood, neither should have bark that causes much smoke or be difficult to light. If you'd like to send me an email by replying to this message, it would be good to understand a little more about your concerns - and please do reach out to us directly in the future if you have a problem, we're more than happy to help! Paul

Posted 1 month ago

Love Logs is rated 5.0 based on 2,325 reviews