Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,286 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality logs, fast delivery and great communication. Great packagaging, love being able to find plastic-free wood. Thanks! ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 2 years ago

It really shouldn't be so hard should it!!! We appreciate your support and thank you for the review! Paul & Heather

Posted 2 years ago

“Couldn't be happier!! Great communication post order, delivery was on time and incredibly well packaged. The charcoal is super impressive, burns clean, hot and long 👍. Gozney logs are a perfect size and burn very, very well. All that and sustainable! I will definitely be ordering again”

Love Logs 5 star review on 11th March 2022

Helpful Report

Posted 2 years ago

Thanks so much Ben for all the effort with the photos, and the amazing review! Paul & Heather

Posted 2 years ago

“Great products for our log burner - the firelighters and kindling are great quality, priced well and delivery is first rate What's not to like . . . . .”

Helpful Report

Posted 2 years ago

Well we like this review a LOT, so nothing not to like for us either 😃 Thank you Duncan! Paul & Heather

Posted 2 years ago

“Logs were delivered on time as as described so far have burned well.”

Helpful Report

Posted 2 years ago

Thank you so much David, that's very good to hear! Paul & Heather

Posted 2 years ago

“Fast efficient service and delivered as promised. What more could you want? Thank you.”

Helpful Report

Posted 2 years ago

How about... plastic free, and two trees planted to every order 😉 Thank you so much for the review Peter! Paul & Heather

Posted 2 years ago

“Love logs is a great concept I have a Onni pizza oven and Kamado Joe. Charcoal lights quickly and leaves hardly any Ash to clean. Pizza hardwood burns clean and produces good smoke flavours..best bit is that you help plant much needed trees as well. Each month delivered to my door, what's not to love”

Helpful Report

Posted 2 years ago

Ahhh thank you so much Simon! We actually had the idea when we bought our first pizza oven and simply couldn't believe no-one else was doing it. One HUGE roll of the dice later and here we are 😃 We appreciate your support and wish you a summer full of fun with your first toys!!! Paul & Heather

Posted 2 years ago

“Good price eco friendly and works great with my Ooni pizza oven.”

Helpful Report

Posted 2 years ago

Thanks so much for both of your reviews Kenny, and happy pizza making! Paul & Heather

Posted 2 years ago

“I found Love Logs by accident searching for wood for the pizza oven. I thought I will give them a try and I am glad I did. The website was easy to navigate with plenty of information to make the correct choice in your purchase. Payment and the delivery were painless and the box of logs arrived safe and sound. Will I buy from Love Logs again? Yes of course I will.”

Helpful Report

Posted 2 years ago

We're so glad you found us Andre, and very grateful for the lovely review! Happy pizza making 🍕 Pajl & Heather

Posted 2 years ago

“Fabulous hobbit longs, small enough for my tiny woodburner. Quick delivery and really helpful when I had a problem with an order, (not their fault) sent a new batch and collected the other one the next day. Will use again.”

Helpful Report

Posted 2 years ago

Thank you so much Karin that's very kind of you - we look forward to seeing you again soon! Pal & Heather

Posted 2 years ago

“I wanted some smaller logs and Love Logs Hobbit Logs caught my eye.”

Helpful Report

Posted 2 years ago

Thank you Fiona 🤩

Posted 2 years ago

“Quality, eco friendly, products backed by friendly staff, easy website and fast deliveries. Well done!”

Helpful Report

Posted 2 years ago

Thank you Eddie 🤩

Posted 2 years ago

“Great for a nice clean burning fire.”

Helpful Report

Posted 2 years ago

Thanks so much for the review Tom! Paul & Heather

Posted 2 years ago

“Amazing packaging, very sturdy given the weight of the logs. The logs itself are of immaculate quality. The size is just right (some competitors give larger size logs which becomes sub optimal to use but not the case with these guys)”

Helpful Report

Posted 2 years ago

There's just nothing like buying a great product and it coming in cr@p packaging, so we decided to go heavy duty. Okay, so our margin is a bit lower, but it's worth it when we get reviews like this one. Thanks so much Nihit! Paul & Heather

Posted 2 years ago

“Love Logs are great company! They communicate really well, don't use any plastic packaging, and their products are top notch! Couldn't be happier! 👍 😊”

Helpful Report

Posted 2 years ago

They all seem like basics to us, that everyone should be able to do!!! Thanks for the lovely review Richard 💚

Posted 2 years ago

“The charcoal is great, it light up really fast and produces excellent heat. Even if left in the BBQ, the charcoal will lit up again without issues. The service around the subscription is also very good and the courier chosen is great.”

Helpful Report

Posted 2 years ago

Thanks so much Miguel! We could never quite believe how good British charcoal was produced in this way - there's nothing like it. Good to know the touches from DPD are worthwhile too - thanks for your comments! Paul & Heather

Posted 2 years ago

“I love love logs logs! Always very quick and efficient delivery. I have taken out a subscription this time as I was impressed before.”

Helpful Report

Posted 2 years ago

Love Logs Loves you too Steven!!!!! 💚

Posted 2 years ago

“What a convenient way of buying sustainable UK sourced logs. Great product and speedy next day delivery in no fuss card packaging. I like the idea of a regular delivery - maybe next winter!”

Helpful Report

Posted 2 years ago

We like the idea of seeing you next winter!!! 🤩

Posted 2 years ago

“Great quality firewood. Ordered from here a few times now! We live in a smokeless area so finding decent wood was a necessity. Also trying to do our small bit for the planet where we can. We didn’t want to build a log store and order high volumes of logs at a time and we found that local retailers stocked them in small quantities and in plastic bags and the quality wasn’t as good as these and they also didn’t burn as long. If I place an order it gets delivered straight to my door and if ordered in the morning it arrives the following day. The only downside is our poor delivery driver always looks out of breath when he brings me my boxes but that’s what I used to be like getting them from shops and in and out of the boot so it’s hassle free now (for me anyway). There are cheaper alternatives out there, but the quality at love logs is better, hassle free, fast delivery, logs burn for longer and it helps the planet so in my eyes it’s more of an investment as you pay for what you get. The man who serviced our fire even said he can tell we’ve been burning good quality wood so cannot recommend enough! We order the large logs and kindling from here.”

Helpful Report

Posted 2 years ago

Oh Natalie, sometimes running a new business is tough, then sometimes we get a review like this and it's ALL WORTHWHILE! Thanks so much for brightening our Wednesday evening, if we'd read this earlier we might have even felt the need to have a glass of wine and toast it 🤩😂 Thank you so much for your support, we genuinely do a happy dance every time we see a repeat order! Paul & Heather 💚

Posted 2 years ago

“I was very pleased with the quality of the products, especially the natural firestarters! Quick delivery too”

Helpful Report

Posted 2 years ago

Thanks so much for the lovely review Susan! Aren't those firelighters just the best?? We really appreciate you taking the time out to help us try and grow our small business. Paul & Heather 💚

Posted 2 years ago

Sorry - Suzan! Please don't hold it against me, it's late 😇

Posted 2 years ago

“Great product! Efficient company to deal with. Fast service.”

Helpful Report

Posted 2 years ago

😃

Posted 2 years ago

Love Logs is rated 5.0 based on 2,286 reviews