Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,326 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 17th February 2025

Matt Grainger

Love Logs 5 star review on 14th February 2025

Deborah Richardson-Webb

Love Logs 5 star review on 1st February 2025

Shangita Haq

Love Logs 5 star review on 21st January 2025

CAROL RAVEY

Love Logs 5 star review on 15th December 2024

Deborah Holt

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website. Competitive prices. Really quick delivery and really good logs! Will definitely be bulk buying from Love Logs next winter.. I only wish I’d known about them a few months ago.”

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Posted 1 year ago

Thank you so much for this fantastic review, Ben! We're so glad you've found us now and look forward to supplying you for many winters to come 🔥 Thanks Heather

Posted 1 year ago

“Couldn't be happier with the products and service from Love Logs! Great customer service, and really feel like I'm dealing with a worthwhile business! 🙏”

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Posted 1 year ago

Thank you so much for this awesome review, Richard, we couldn't be happier to have customers like you 🤩 See you again soon Heather

Posted 1 year ago

“Always top quality wood, and superb quick delivery”

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Posted 1 year ago

Thank you so much for the superb review, Stephen 🔥 We're happy you're happy and hope to see you again soon 🤩 Heather

Posted 1 year ago

“best dry kindeling”

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Posted 1 year ago

Thank you for the great review, Barbara! We're so happy you loved the kindling 🔥🔥 See you again soon Heather

Posted 1 year ago

“Great product and great service. Purchased some smoking wood on bulk deal, delivered next day as promised. Cant really ask for much more!”

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Posted 1 year ago

Thank you for the great review, we're so glad you were happy with your smoking wood 🔥 Don't forget to tag @planetfriendlyfirewood on socials so we can see what you're cooking 😋 Thanks Heather

Posted 1 year ago

“Please read the small print. 54l is 1 box full and paying a premium of £37.95 is not cheap. I’m hoping that when I get round to burning the kindling that my fire will start with the use of one stick. Will not be ordering again.”

Helpful Report

Posted 1 year ago

Hi Mathew, Sorry you didn't get the experience you expected. We try and be very open about the size of our products through our listings, if you can suggest any way other than listing the volume of the box as part of the product description, we'd welcome constructive feedback! Obviously as soon as you deliver any product to someone's doorstep via next day delivery, you add a courier charge and a packaging cost, which is our case comes to almost than £9... those costs obviously have to be reflected in the price, as well as a (in the case of our kindling, very) small profit margin. Our customers tend to understand they are buying a high quality, convenience product delivered exactly when they need it, not a product designed to compete with nets of kindling from the garage. We understand some people see wood fuel as a commodity to be bought as cheaply as possible, but that's just not our business model I'm afraid. We appreciate the time taken to leave a review, and perhaps once you've used the kindling you might reconsider whether it's truly a 1 star product. Many thanks, Paul

Posted 1 year ago

“Perfect size. Reliable company and I love dealing with them. Wouldn’t go anywhere else”

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Posted 1 year ago

Thanks so much for the lovely review Viv, we love dealing with you too! 💚 Paul & Heather

Posted 1 year ago

“Great company, love the plastic free packaging and quick delivery. Great communication and response times.”

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Posted 1 year ago

“Love your logs. Good size, well cut, well seasoned, and neatly packed! Thank you!”

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Posted 1 year ago

Thanks so much Katrin, we love you too! 🤣 Thanks for the review, Paul & Heather 💚

Posted 1 year ago

“Fast, friendly efficient service. Logs and charcoal arrived 2 days after order.”

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Posted 1 year ago

Thanks so much for the great review, Paul! We're so happy you were happy with the service and hope to see you again soon 😊 Happy cooking 🔥 Heather

Posted 1 year ago

“Always get my charcoal, smoking woods etc from Love Logs now. In the summer when the fire pit is out I’ll be ordering up some logs as well! Great company, doing great things for British forestry and sustainability as best they can. Would highly recommend”

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Posted 1 year ago

Thank you for this incredible review, Josh, and for being a loyal customer 🤩 Fingers crossed for a warm, sunny spring and summer 🤞 See you soon Heather

Posted 1 year ago

“Great quality and great packaging”

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Posted 1 year ago

Thank you for the great review, Harriet 🙌 We're so glad you were happy with your order and hope to see you again soon! Heather

Posted 1 year ago

“Thanks again amazing wood and the best service x”

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Posted 1 year ago

Thanks for being a loyal customer and for the amazing review, Aaron 🤩 See you soon Heather

Posted 1 year ago

“In a word, brilliant!”

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Posted 1 year ago

Thank you for the brilliant review, Peter 🤩🤩🤩

Posted 1 year ago

“Best logs I've found online. Great quality and really reasonably priced”

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Posted 1 year ago

Thank you so much Leon, we love being the best 🙌🤩 Stay cosy and we'll see you again soon! Heather

Posted 1 year ago

“Great website, prompt delivery. I really appreciate the option to get smaller logs delivered, as I find the smaller logs helpful to control heat output in our big wood burner more easily.”

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Posted 1 year ago

Thank you for this awesome review! We're glad you love the little logs, and hope to see you again soon 🔥 Heather

Posted 1 year ago

“High quality product, great information and quick delivery”

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Posted 1 year ago

Thank you so much for the brilliant review, Steve! We're so glad you were happy with both the product and delivery and hope to see you again soon 🤩 Heather

Posted 1 year ago

“Great logs Great service”

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Posted 1 year ago

Thank you for the great review, David 🤩

Posted 1 year ago

“Delighted with LoveLogs. Boxes arrived the next day. The logs are excellent quality. Burn hot and long. Highly recommend.”

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Posted 1 year ago

Thank you for this fantastic review, James, we're so glad you love your logs 🙌 Stay cosy and we'll see you again soon 🔥 Heather

Posted 1 year ago

“Good quality & well-cut kiln-dried 20cm logs. Ideal for my hobbit stove. On the expensive side, but convenient delivery.”

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Posted 1 year ago

Thank you for the great review, Thomas, we're so glad you were pleased with your logs! We do understand that we aren't the cheapest, but we hope it's worth it for the quality, convenience and lack of plastic 😊 Stay toasty and we'll see you again soon 🔥 Heatheer

Posted 1 year ago

Love Logs is rated 5.0 based on 2,326 reviews