Love Logs Reviews

Name: Love Logs
Address: Unit 7 Two Woods Trading Estate, Talbots Lane, Brierley HIll, Dudley
Rating: 4.96

5.0 Rating 2,271 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,271 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

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“I received my order of beech smoking wood dust very quickly, and have just tried it out on an overnight smoke. It was excellent, and burned really well, giving a lovely flavour to the food (salmon and cheese). I’ll be back soon to try some more!”

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Posted 1 year ago

Thank you for the brilliant review, Charles! That sounds delicious, here's to lots more cold smoking this season! Thanks Heather

Posted 1 year ago

“The wood pellets are great, excellent value and I love the natural firelighters. Quick delivery too.”

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Posted 1 year ago

Thank you for the great review, Phil! We're so glad you were pleased with your order and hope you've been making lots of delicious pizzas with them 🍕 Thanks again Heather

Posted 1 year ago

“Again a great service and the product to match. The smell for the apple wood is fantastic plus everything I need to keep my Gozney Dome cooking. Thanks again Graeme”

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Posted 1 year ago

Thank you so much for the great review, Graeme! Happy cooking and we'll see you again soon 😀 Heather

Posted 1 year ago

“Brilliant logs! No smoking in the wood burner. Fantastic service. Have had a few deliveries and very pleased each time”

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Posted 1 year ago

Thanks so much for the lovely review, and for being a repeat customer - we appreciate your support! Paul

Posted 1 year ago

“Excellent service.”

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Posted 1 year ago

Thanks so much for the review Jack, we see your name a lot and appreciate your support! 🔥 Paul

Posted 1 year ago

“The best logs by far that we’ve used. They care too about sustainability. Great business.”

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Posted 1 year ago

Thanks so much for the lovely review David, very happy to hear you're a happy customer! Paul

Posted 1 year ago

“Great service. Everything arrives fast and beautifully packaged. The logs are way better than you can buy locally. Decent price too. No complaints at all.”

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Posted 1 year ago

Thanks so much Richard, this is an awesome review and we're very grateful!!! Paul

Posted 1 year ago

“The logs themselves are great and burn very well. Unfortunately, it is not value for money.”

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Posted 1 year ago

Hi David, I'm sorry you feel this way! For every box of logs, the delivery costs us more than £6 and the shipping box more than £2, so with £8 spent just getting it to you, it's natural that we end up more expensive than locally collected logs. We tend to find our regular customers are those happy to pay a bit more for the convenience of next day delivery, but we understand that our business model isn't for everyone. Glad you liked the quality of the logs! Paul

Posted 1 year ago

“Efficient friendly service - and lovely dry kindling!”

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Posted 1 year ago

Thanks so much for the lovely reviews! Paul

Posted 1 year ago

“Recommend looks great piled up too!”

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Posted 1 year ago

Thanks so much for the lovely reviews! Paul

Posted 1 year ago

“After many years of trying different logs, most with disappointing results, we've finally found the best. The quality of Love Logs hardwood logs is amazing. The wood is properly dried, so it burns well, and because it's hardwood, it burns more slowly. The service from Love Logs is fantastic and I love their carefully thought-through environmental philosophy. Would highly recommend.”

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Posted 1 year ago

Ahhhh Jacqueline this review has really made our morning!!!! \Thanks so much for the effort you've made to give us feedback, it really means the world to us both 💚 Paul & Heather

Posted 1 year ago

“Great service! Very prompt delivery and excellent products! Well done guys!”

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Posted 1 year ago

Awesome, thanks so much Terry, we appreciate your support and the effort to leave a review! Paul

Posted 1 year ago

“really happy with the service and burn quality of the logs. will definitely use love logs from now on.”

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Posted 1 year ago

Amazing, thanks so much John - we're very happy to have you on board!!! Paul

Posted 1 year ago

“Excellent, long-burning, dry logs that fit perfectly into my small and larger stoves. Excellent value for money and work to provide support and sustainability for the environment.”

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Posted 1 year ago

Thanks so much for your review! We love taking constructive feedback, if there's anything we could do to make this a 5 star review, please pop us an email 😃 Paul

Posted 1 year ago

“Super quick delivery, well packaged and brilliant products. We got the fire going straight away thanks to the handy video on the Love Logs website!”

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Posted 1 year ago

Thanks so much for the lovely reviews Hemma! We appreciate your support 💚 Paul

Posted 1 year ago

“Great product, excellent service. Deffo recommend!”

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Posted 1 year ago

Thanks so much for the reviews Jeremy! We appreciate your support 🔥 Paul

Posted 1 year ago

“Great priduct and service!”

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Posted 1 year ago

Thanks so much Geoff, we appreciate your support! Paul

Posted 1 year ago

“It arrives pretty quickly, usually next day, and the wood is perfect for our Hobbit wood burner. I cannot buy small logs locally”

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Posted 1 year ago

Thanks so much for the review Nigel! We love constructive feedback, if you think we can do anything to reach a 5 star review, please let us know! Paul

Posted 1 year ago

“The service is easy to use. The wood burns nicely. Planning to continue to use Love Logs in the future!”

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Posted 1 year ago

Thanks so much for your review Joe - we look forward to seeing your name pop up again! Paul

Posted 1 year ago

“The logs are brilliant and burn really well. also packed well and delivered very quickly.”

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Posted 1 year ago

Thanks so much for the lovely review Gaynor! Paul

Posted 1 year ago

Love Logs is rated 5.0 based on 2,271 reviews