Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,328 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,328 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 17th February 2025

Matt Grainger

Love Logs 5 star review on 14th February 2025

Deborah Richardson-Webb

Love Logs 5 star review on 1st February 2025

Shangita Haq

Love Logs 5 star review on 21st January 2025

CAROL RAVEY

Love Logs 5 star review on 15th December 2024

Deborah Holt

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased to have stumbled across Love Logs and in particular, their Hobbit logs. Having recently installed a Peanut 3 in my new garden office, I needed much smaller logs than the 8kw Clearview we have in the house. Delighted with the service ( fantastic comms throughout the ordering process) and the logs are superb quality. Some people may think this is Posh wood and expensive, but I it burns slowly and is perfect for small wood burners. Being good quality and properly seasoned, they give off great heat. I couldn’t be happier and will be a regular customer, and the added bonus is supporting a small business that clearly cares about what they do. Quite rare in my experience. Lastly, the top down lighting advice is crucial for smaller stoves. What a difference that has made to getting a decent fire going quickly!”

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Posted 2 years ago

Thank you so much for this review, Tim, we're really pleased you found us! Great video of the pooch enjoying the fire too 😍. We hope to see you again soon!

Posted 2 years ago

“Have bought these logs over and over. Always fantastic and I would recommend without hesitation for anyone with a salamander hobbit or small log burner”

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Posted 2 years ago

Thank you so much Carolin, we love seeing our long-time customers' names pop up 😍

Posted 2 years ago

“Very quick delivery, boxed so well. I ordered the hobbit logs for my small burner: they are the perfect fit -and they burn so well”

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Posted 2 years ago

Thank you for the great review and the video Julie, that looks like a lovely, cosy fire 🔥

Posted 2 years ago

“Amazing logs an super service”

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Posted 2 years ago

Thank you for the amazing review, Samantha 🔥

Posted 2 years ago

“Great logs. Works like a dream. Pricier than your amazon alternative but you are ordering local British logs rather than from Eastern Europe which gets transported here (and causes more carbon footprint)”

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Posted 2 years ago

Thank you for the dreamy review Nihit! We're passionate about minimising road miles and supporting British industry so it's great to hear you are too 👍

Posted 2 years ago

“Great product , arrived as requested and on time. Helpful video from Paul explaining why they had changed firelighter supplier”

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Posted 2 years ago

Thank you for the review, we're glad you like the new product 🔥

Posted 2 years ago

“I've ordered from Love Logs a few times and delivery is always prompt and well packaged. Their logs are ideal for my small log burner.”

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Posted 2 years ago

Thank you for the great review Rosalind, we're so glad you're pleased with the product and the delivery 🙌

Posted 2 years ago

“Excellent service, logs arrived quickly and the packs are great and got our wood burner going nicely!”

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Posted 2 years ago

Thank you so much for the review, we're happy you're happy 😀

Posted 2 years ago

“Fantastic service, thank you”

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Posted 2 years ago

Thank you for the review Lesley, we're glad you were pleased with the service 😀

Posted 2 years ago

“These logs are lit! A revelation compared to the petrol station logs we've been using.”

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Posted 2 years ago

Thank you Simon, we couldn't believe the difference when we first used properly dried wood either - it's life changing! Hope to see you again 🔥

Posted 2 years ago

“This is my second order of wood pellets for my Ooni pizza oven, they burn perfectly and give my Ooni the heat I require to make fantastic pizzas.”

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Posted 2 years ago

Thank you so much for the great review Craig, let's hope you get plenty of opportunity to make winter pizzas 🍕

Posted 2 years ago

“Second order. Great service”

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Posted 2 years ago

Thank you Stuart, hope to see you back for your third order soon 😉

Posted 2 years ago

“I placed my first order for bbq smoking wood and the order was dispatched really quickly. If DPD had not sent the parcel to the wrong address it would have been perfect. But planet Friendly Firewood ensured my original order was dispatched and delivered within 2 days.”

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Posted 2 years ago

Thank you for the great review! It's frustrating when our delivery partner messes up but we're glad we could resolve the issue quickly for you 😀

Posted 2 years ago

“Great products and great service, underwritten by admirable motives and values.”

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Posted 2 years ago

Thank you for taking the time to leave a review Nick, it's great to have you on board 🔥

Posted 2 years ago

“Ordered the smoking chunks one day and next day delivered perfectly - outstanding service and would not hesitate to recommend. BR Lee”

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Posted 2 years ago

Thank you for the review Lee, we can't wait to see what you cook with them 🔥

Posted 2 years ago

“I'm brand new to this. It was so easy to order what I needed & set up the subscription. I'm a fan.”

Love Logs 5 star review on 8th November 2022

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Posted 2 years ago

Thank you so much, hopefully we can help you keep kitty warm all winter 😺

Posted 2 years ago

“Amazing delivery speed, great quality logs and work so well in my ooni. I definitely underestimated how many logs I would get for the price. Will definitely be restocking with lovelogs Whenever I manage to get to the bottom of the box!”

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Posted 2 years ago

Thank you for the great review Alan, seems like a great excuse to cook even more pizza 😉

Posted 2 years ago

“Easy to order, quick to arrive and a great company ethos I am happy to support.”

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Posted 2 years ago

Thank you Ed, we're happy you're happy 😀

Posted 2 years ago

“Great service and speedy delivery. Yet to burn but the wood is great quality, so no concerns”

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Posted 2 years ago

Thank you Callum, hopefully the weather will be cold enough for a fire soon 🔥

Posted 2 years ago

“Quality logs and charcoal. Prompt delivery and great customer service”

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Posted 2 years ago

Thank you for leaving a great review Steve, on top of being one of our best referral advocates 🙌🙌🙌

Posted 2 years ago

Love Logs is rated 5.0 based on 2,328 reviews