Love Logs Reviews

Name: Love Logs
Address: Unit 7 Two Woods Trading Estate, Talbots Lane, Brierley HIll, Dudley
Rating: 4.96

5.0 Rating 2,269 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 21st January 2025

185

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Upper-easy to order, next day delivery as booked and excellent quality logs - I shall be ordering again!”

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Posted 2 weeks ago

Thank you for the fantastic review, Harriet 😍 We're glad you loved your logs and look forward to seeing you again soon! Stay cosy Heather

Posted 1 week ago

“Love Logs have always been excellent, and continue to be so - we now have a preference for their hobbit logs as they suit our stove perfectly. I have also been using their smokewood for our bbq and will continue to do so, I shouldn’t have to recommend them for being excellent value, great service and perfect products, because when you experience what they offer, you too will wonder why you went elsewhere before. Love logs: LOVE logs.”

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Posted 2 weeks ago

Thank you so much for this amazing and incredibly detailed review, Philip, we're blushing 🤩 I'm so glad you love your logs! As a small business owner, reading reviews like this makes the tough days worth it, so thank you again for taking the time to do it 😊 See you again soon Heather

Posted 1 week ago

“I LOVE Love Logs, how can you not?? They are a great product and company!! Super dry logs which are perfect for my pizza business, and the customer service, and ethics are such a bonus and means a lot to me. Love Logs rule”

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Posted 2 weeks ago

Thank you so much for this amazing review, Edd, we love you (and your 🍕) too! See you again soon! Heather

Posted 1 week ago

“Easy ordering of quality logs.”

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Posted 2 weeks ago

Thank you for the great review, John, we really appreciate it! Stay cosy and we'll see you again soon 🔥 Heather

Posted 1 week ago

“Excellent convenient sized boxes of lovely chopped wood that fit perfectly in wood burning stove. Delivery was quick and time for the very cold weather. Will definitely re order. Wish you both huge success.”

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Posted 2 weeks ago

Thank you so much for this amazing review, Josh 🤩 we're delighted you were so happy with your order and look forward to seeing you again soon 🔥 Heather

Posted 1 week ago

“Very efficient service Good products that arrive quickly”

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Posted 2 weeks ago

Thank you for the awesome review, it's great to hear you were happy with your order! See you again soon Heather

Posted 1 week ago

“Good quality, but quite expensive.”

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Posted 2 weeks ago

Thank you for the great review, Neale. We do constantly review our pricing but as you can imagine, it costs a lot more be sustainable in our sourcing and packaging, while maintaining great quality wood and a fast delivery service, so we always prioritise doing things right over doing them cheap. We hope to see you again soon! Heather

Posted 1 week ago

“Superb service and quality. Love arrived inside 24 hours of placing my order, with no mess they were unpacked in my living room. Quick to catch an shive off a good heat.”

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Posted 2 weeks ago

Thank you so much for the fantastic review, Dave, and thank you for being such a loyal customer for the past FOUR years, we really appreciate you 🤩 See you again soon Heather

Posted 1 week ago

“Fast and reliable delivery good quality wood”

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Posted 2 weeks ago

Thank you so much for the awesome review, Rhian, and for being such a loyal customer over the past three years! Love Logs 💚s you! Heather

Posted 1 week ago

“Really happy with my first order from love logs.”

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Posted 2 weeks ago

Thank you for the great review! We're so glad you were happy with your order and look forward to seeing you again soon 😊 Heather

Posted 1 week ago

“These are great logs. We’ve been using Love logs for a few years now. The logs are well packaged in easy to handle and store boxes. They burn well and are perfect for our wood burner.”

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Posted 2 weeks ago

Thank you so much for the awesome review, Peter, we're so glad you love your logs! Stay toasty and we'll see you again soon 🔥 Heather

Posted 2 weeks ago

“Excellent speedy service and delivery, sustainable packaging and I love the logs. Thanks”

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Posted 2 weeks ago

Thanks so much Deborah, for your order and for the review! Enjoy 🔥 Paul

Posted 2 weeks ago

“Great logs and great service. Love how the logs are in cardboard boxes rather than nets and that they are sustainable.”

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Posted 2 weeks ago

Thanks so much for the lovely review! We can't STAND nets so we love this feedback 😊 Paul

Posted 2 weeks ago

“Great service, quick and reliable. A godsend in these chilly days!”

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Posted 2 weeks ago

Thanks so much for the review Tom - that's what we do 😎 Stay toasty 🔥 Paul

Posted 2 weeks ago

“Wonderful box of logs and firelighters, delivered quickly after ordering. Burns beautifully, so clean and dry. Very happy & warm! Will definitely order again.”

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Posted 2 weeks ago

Ahhh this is so good to hear, thank you Carla! Enjoy the logs and stay toasty 🔥 Paul

Posted 2 weeks ago

“Love Logs are an excellent business. They are swift and efficient with all deliveries. I own a Hobbit logburner and their provision of small logs saves me so much time and energy, which as a pensioner is a real plus. I only wish I could utilise them more, but the understandbly higher price restricts me from using them all the time. Also I love the fact that trees are planted with each order - that's a good feeling.”

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Posted 2 weeks ago

Hi Cassandra, thank you so much for the lovely review! We understand we're a little more expensive, but thanks for understanding why. The cheapest way to buy Love Logs is either to set up a subscription for 5% off, or to buy our Hobbit Stove Fuel Kit, where we pass on some shipping savings to you. Thanks for your support! Paul

Posted 2 weeks ago

“friendly, helpful and the wood beautiful to burn.”

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Posted 2 weeks ago

You summed us up so perfectly Karen 😉 Thanks for the lovely review! Paul

Posted 2 weeks ago

“Hi guys. Very happy with my logs and charcoal as always from you and delivery is always fast to. You’re the only place a get my logs and charcoal from. Thanks again”

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Posted 3 weeks ago

Ahhhh thanks so much Craig, just seen this review after reading your other one. We appreciate it, and we appreciate you! Paul

Posted 2 weeks ago

“Excellent communication, ethics, quality and delivery. Very happy customer.”

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Posted 3 weeks ago

Wonderful, that makes us two very happy business owners! Thanks so much for the review Penny ❤️ Paul & Heather

Posted 2 weeks ago

“Great customer service and products. Easy and efficient ordering online. Will return.”

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Posted 3 weeks ago

Thank you so much for the lovely review 🥰 Paul

Posted 2 weeks ago

Love Logs is rated 5.0 based on 2,269 reviews