Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,325 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 17th February 2025

Matt Grainger

Love Logs 5 star review on 14th February 2025

Deborah Richardson-Webb

Love Logs 5 star review on 1st February 2025

Shangita Haq

Love Logs 5 star review on 21st January 2025

CAROL RAVEY

Love Logs 5 star review on 15th December 2024

Deborah Holt

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast dispatch and delivery, packaged well in a nice sturdy box! Not sure yet the additional cost over Birch I can get locally is worth it but the Beech wood definitely does burn for longer. I will see how I get on with them though :)”

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Posted 2 weeks ago

Hi Matt, thanks for the review! Beech over birch is different gravy in my experience, not just the burn time but the fact it creates lovely long lasting embers for a base heat... but of course we understand that home delivery definitely bumps the cost up! Watch out for birch as a HUGE amount of birch firewood sold in the UK is imported, even when sold by "local" merchants. Appreciate your order and the time taken to leave a review, happy cooking 🔥 Paul

Posted 2 weeks ago

“Great logs and absolutely love the quick delivery.”

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Posted 2 weeks ago

Thank you so much Penelope, that's what we do 😎 Paul

Posted 1 week ago

“Always a fantastic friendly service. The firelighters are really the best I've ever used, having first used the smelly fuel lighters (wouldn't touch them with a barge pole now!), then a few other 'natural' varieties that fell apart. They're used in our log burner, dans le fire pit, and how could I forget the Kamado Joe. They really do keep the heat and burn hot for a really good while. I was initially recommended to Love Logs by The Smokin Elk (Dan), and I can truly see why! May push the boat out and order some matches next time as well!! (last of the big spenders) :o) Thank you.”

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Posted 2 weeks ago

Hey John, thanks so much for the review and glad to hear Elky's putting a good word in!!! The firelighters take a little getting used to compared to wood wool but they're genuinely so much better, so much more consistent, so we love hearing this feedback! Don't forget the charcoal and smoking chunks while you're at it 😉 Paul

Posted 1 week ago

“I ordered these logs for use in my offset smoker. They are a perfect length. I split them down further as my smoker works better with more regular smaller splits. I've used other logs in he past and there were too many unusable logs due to knots and odd shapes that proved difficult to cut and split. These logs were all usable. They were also well seasoned. I'll be buying more of these logs. Probably exclusively. Thoroughly recommended.”

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Posted 2 weeks ago

Thanks so much for the review Sean, we love getting this sort of feedback! I don't know how geeky you want to go, but we buy high grade woodland timber to make it nice and easy to split, whereas a lot of smoker wood is produced by tree surgeons taking trees down in people's gardens, so that's the difference! Enjoy, happy smoking, and see you again soon 🔥 Paul

Posted 1 week ago

“What a gem of a find! Perfectly cured, perfectly packed - very well priced! Shipped very quickly. Couldn’t be happier I found you guys and looking forward to making my way through all the different wood types for flavour.”

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Posted 2 weeks ago

Awesome, absolutely love this review, thanks George!!! Happy cooking 🔥 Paul

Posted 1 week ago

“Good quality, neatly cut logs delivered quickly and efficiently.”

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Posted 2 weeks ago

Thanks so much for the lovely review, that's what we do! Paul

Posted 1 week ago

“As ever fantastic service from Heather and Paul, delivery came 24hrs after order and the product is top notch. Way better than anything else on the market and the customer service and personal interaction is worth 5 stars on its own! Am a repeat customer and will be coming back after this order has literally gone up in flames.”

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Posted 2 weeks ago

Chris, you're an absolute legend sir!!! Enjoy that Kadai, I absolutely LOVE ours!!! Paul

Posted 1 week ago

“Good company to deal with”

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Posted 2 weeks ago

Thanks so much Paul, sorry DPD had some problems getting your order to you but glad we could get it sorted!!! Happy smoking 🔥 Paul

Posted 1 week ago

“Delivery - excellent Log quality - excellent Perfect for the Hobbit stove in my studio. These are the best burning logs we have ever bought.”

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Posted 2 weeks ago

Thanks so much for the lovely review Deborah, and WOW the best burning logs ever 😍 Paul & Heather

Posted 1 week ago

“Second purchase from Love Logs Prompt service and the logs are as described Would recommend Plastic free packaging as well”

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Posted 2 weeks ago

Thanks so much for the lovely review, we're pleased to have you back for a second order! See you soon 🔥 Paul

Posted 2 weeks ago

“Great products, kiln dried wood, heat logs , firelighters, charcoal. All excellent. And very quick delivery as well”

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Posted 2 weeks ago

Thanks so much for the review Elliot, and for trying out one of everything! 😆 See you again soon! Paul

Posted 2 weeks ago

“Great company supplying quality, bespoke logs for my hobbit stove”

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Posted 2 weeks ago

Thanks so much for the review Patrick, we appreciate you! Paul

Posted 2 weeks ago

“Very pleased. Bought some hardwood kindling for my pizza oven, burns hot and clean. Good price and quick delivery. Thankyou”

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Posted 3 weeks ago

Thanks so much for the review Tom, glad to hear the pizza wood is serving you well! Happy pizza making, bring on spring! 🍕 Paul

Posted 2 weeks ago

“I love my wood delivery from Love Logs! Seasoned and ready to rock the grill!”

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Posted 3 weeks ago

DJ BBQ IN THA HOUUUUUUSSSEEEEE!!!!!! Thank you, we appreciate your support!

Posted 2 weeks ago

“Thank you love logs we are super happy with them and great customer service and delivery we will be ordering again”

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Posted 3 weeks ago

Thanks so much Daniel, we really appreciate the review! See you soon 🔥 Paul

Posted 2 weeks ago

“Fantastic quick service - we’ve been using this company for a while highly recommended 💜”

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Posted 3 weeks ago

Thanks so much Jo... we LOVE seeing our regular customers popping up, and WE APPRECIATE YOU 💚 Paul & Heather

Posted 2 weeks ago

“Great selection of products. The delivery was really quick. Overall, really happy with purchase. Thanks!”

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Posted 3 weeks ago

That sums us right up, thank you so much for the lovely review 😃 Paul

Posted 2 weeks ago

“Amazing service, lightning fast delivery, very professional, helpful and easy to deal with! Thankyou!”

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Posted 3 weeks ago

“Excellent service and quality At long last logs that burn slowly and heat well”

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Posted 3 weeks ago

Thanks so much Diane, that's the two things we prioritise so very happy to receive reviews like this 🤩 Paul

Posted 2 weeks ago

“Logs via courier always comes with some risk, but these were 2 brilliantly packed boxes of very dry, single species logs. Sustainability a real bonus!”

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Posted 3 weeks ago

Thanks so much for the review! We really do try and prioritise value and our team work SO hard to fill the boxes well, so I can't wait to pass this on 🥰 Enjoy log burner season 🔥 Paul

Posted 3 weeks ago

Love Logs is rated 5.0 based on 2,325 reviews