Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,286 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wood Pellets arrived promptly and well packaged….not had chance to use them on my new Ooni waiting for warmer/drier weather!”

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Posted 3 years ago

Hi Peter, We're pretty sure that you'll be out in all weathers once you've tried the Ooni - it was this sort of addiction to making pizza that led us to start the business!!! Enjoy, and let me know if you have any questions about using the oven or making pizza generally. Paul 🍕

Posted 3 years ago

“Great product and service, delivery is always promt”

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Posted 3 years ago

Thanks so much for the review Jennifer, we really appreciate it and really love when we see the repeat orders pop up! Heather & Paul 💚

Posted 3 years ago

“Excellent service. Would highly recommend”

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Posted 3 years ago

Thank you so much 🤩

Posted 3 years ago

“These are the best logs! They burn beautifully. I really appreciate the quick delivery and the fact that they use DPD which is always a good experience. I order the hobbit logs and the kiln dried logs which come in manageable cardboard boxes - no plastic mesh bags!!”

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Posted 3 years ago

Hi Georgina, Thank you so much for the review! We set up the business because of our own bad experiences and promised ourselves every customer would feel this way - so it feels so great to get these reviews 😃 Heather & Paul 💚

Posted 3 years ago

“Delighted with my Love Logs natural firelighters. I only need one or two to light my log fire and it has eased my eco-conscience.”

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Posted 3 years ago

Hi Jill, THanks so much for the review! We can't believe everyone isn't using them - aren't they so much better than the old chemical blocks?? We really appreciate you taking the time to leave your thoughts 😃 Heather & Paul

Posted 3 years ago

“Brilliant product, arrived super quick even though it was just before Christmas. Love it!”

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Posted 3 years ago

🤩

Posted 3 years ago

“Amazing service and the perfect size and quality timber for my Smoker.”

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Posted 3 years ago

🤩🔥🙌🏻

Posted 3 years ago

“Great logs, plastic free packaging and convenient sized box as we have no storage for too many. Arrived very quickly and burn well. Thanks!”

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Posted 3 years ago

Well you just sound like our perfect customer 😃 Thank you so much for the lovely review Anna, we really appreciate it! Heather & Paul

Posted 3 years ago

“I don,t normally do reviews but what can I say Heather and Paul have got it right I have a salamander small range cooker and could not get logs to fit and being disabled was unable to cut logs to size. The hobbit logs fit perfectly, burns well, and the packaging makes it easy to store and the point that they plant two trees for every order and the boxes are made from recyclable cardboard this company is going beyond any company I know to help the planet they may be more money than the logs in nets but for all of the above points everybody should help this company grow, now that I have found this company I will always buy from them and hope they have every sucsees with their company in the future”

Love Logs 5 star review on 28th December 2021

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Posted 3 years ago

Hi Wayne, Thank you so much for taking the time out to leave such a detailed review!!! It means so much to us that we've been able to help you use your Salamander and we'll look forward to seeing your name pop up again in the future! Heather & Paul

Posted 3 years ago

“Fair prices efficient delivery recommended”

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Posted 3 years ago

Thanks so much for taking the time to leave a review Nigel, we really appreciate it! Heather & Paul

Posted 3 years ago

“My 2nd delivery of hobbit logs, excellent communication and prompt delivery.”

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Posted 3 years ago

Thank you so much for the review Julie - we do a little happy dance every time we get a repeat order, they really mean so much to us! Don't forget you can receive £5 off if you refer a friend, who will get the same discount 😃 Heather & Paul 💚

Posted 3 years ago

“The only logs I like to use for my Hobbit wood burner”

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Posted 3 years ago

😃😃😃

Posted 3 years ago

“Perfect size logs and we’ll packed! Next day delivery also.”

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Posted 3 years ago

Thanks so much for coming by and taking time to leave us a review! Heather & Paul

Posted 3 years ago

“Have Love Logs lighters, kindling and wood and all are top top quality and give a perfect fire in our wood burner every time with no fuss or drama. Can’t recommend highly enough. And appreciate the environmental credentials of Love Logs business philosophy too”

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Posted 3 years ago

Thanks so much for taking the time to leave a review David, we really appreciate it! Heather & Paul

Posted 3 years ago

“I used the natural firestarters for the first time and was amazed at how effective they were. - no paper and hardly any kindling.”

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Posted 3 years ago

They're just amazing aren't they! Zero kindling is even possible if you're also using our logs 🤩

Posted 3 years ago

“Very prompt delivery.”

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Posted 3 years ago

THanks very much for coming by and leaving a review David!

Posted 3 years ago

“I timed my last Love Logs order. It took 23 hours from when I pressed checkout to the point DPD dropped it off. And that was FREE DELIVERY! The quality of their hardwood and lumpwood charcoal is also the best I’ve come across. It makes pizza making an absolute dream. Then to top it off everything is plastic free, two trees are planted with every order and everything is sustainably sourced in Britain. There isn’t a reason not to use these guys. Try them and I guarantee you’ll never order from anyone else again.”

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Posted 3 years ago

Boooooom thank you so much for the amazing review! We don't think we'll launch "23 hour delivery" just yet though... 😃

Posted 3 years ago

“Prompt delivery not the cheapest on the market but good quality delivered as described and as mum always says you get what you pay for”

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Posted 3 years ago

When it comes to pizza fuel Phil, you want the one that works best, not the cheapest or the flashest - trust us, you'll love these pellets 😎 Thanks so much for the review!

Posted 3 years ago

“Great service and great product from a company with great ethics”

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Posted 3 years ago

Thank you so much Derek - those are basically the three pillars we set out for our business and it's amazing to hear feedback like this! Thanks for your support. Paul & Heather 💚

Posted 3 years ago

“I've had 4 or 5 deliveries of 'hobbit logs' from Love Logs so far and will continue to buy from them. They're perfectly sized for my small cabin log burner, which can't take the standard 8inch logs. The delivery has always been speedy and well packaged, so essentially I know what I'm getting and when I'm getting it.”

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Posted 3 years ago

Hi Chris! We love seeing so many repeat orders pop up and do a little happy dance every time a customer comes back 😃 Thanks for your support and the lovely review! 💚 Paul & Heather

Posted 3 years ago

Love Logs is rated 5.0 based on 2,286 reviews