Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,288 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and great products. Will definitely be using love logs again for all our wood pellets for out ooni pizza oven.”

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Posted 3 years ago

🙌🏻🙌🏻🙌🏻

Posted 3 years ago

“Premium product. Burns beautifully with an even heat. Excellent customer service and arrived way sooner than I would have expected.”

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Posted 3 years ago

Great to hear - fastest arriving charcoal in the UK by our measure! Happy barbecuing 🔥

Posted 3 years ago

“Half the price of the competition, very fast delivery - great sustainability credentials”

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Posted 3 years ago

Thanks Darren, happy pizza making! 🔥

Posted 3 years ago

“Not used my wood pellets yet but delivery communication was top notch”

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Posted 3 years ago

Thanks Elliot - maybe once you've tried them you could revise up to a 5 star for us!

Posted 3 years ago

“The pellets arrived quickly with excellent packaging. The quality of the wood is excellent and has worked well in our pizza oven. Would recommend.”

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Posted 3 years ago

Amazing to hear, thanks Peter! Happy pizza making 🔥🍕

Posted 3 years ago

“Quick & easy to order/ recieve”

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Posted 3 years ago

That's what we do! Thanks for the review 🔥

Posted 3 years ago

“First time I have ordered through live logs and was a little delay in then arriving through no fault of them but Royal Mail. Love logs have given me a 20% discount off next order. Will be ordering again. Haven’t used logs yet but you do get alot in large box”

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Posted 3 years ago

Thanks Robin! We will soon have DPD collecting every single order and expect these issues to stop there. We'd appreciate it if you could reconsider your review if you love the firewood once you've used it 🔥

Posted 3 years ago

“I love it when you find a company that is faultless from start to finish. I have zero complaints. The product and service are top notch. There is no need for me to try other companies, this one has knocked it out the park for us. Keep going, you're doing an amazing job with an incredible product!”

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Posted 3 years ago

Awwwwwww, this is the sort of review that makes it all worthwhile on a slow sales day - thanks so much Andrea!!!! 💚

Posted 3 years ago

“Quick delivery and great product”

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Posted 3 years ago

Thanks so much for the review!

Posted 3 years ago

“Amazing amazing amazing”

Love Logs 5 star review on 17th June 2021

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Posted 3 years ago

Nope, it's that pizza that's amazing!!!! 🤩🤩🤩

Posted 3 years ago

“Very efficient and prompt service. Easy to light fire lighters (no chemicals). Charcoal lit and burns well. Very happy”

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Posted 3 years ago

🔥🔥🔥

Posted 3 years ago

“A very good product that does burn hotter and a bit longer than a softwood product. Only issue was that the delivery arrived early, the morning after it was scheduled. Parcel force issue and not Loce Logs fault. Good to be able to purchase an ethically sourced product.”

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Posted 3 years ago

Thanks for the review! We're close to switching to DPD for all orders as we do have some issues with Parcelforce, thanks for bearing with us 😃

Posted 3 years ago

“Good products, quick delivery.”

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Posted 3 years ago

🙌🏻🙌🏻🙌🏻

Posted 3 years ago

“great products and excellent service - delivery so quick”

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Posted 3 years ago

Thanks so much for the review! 💚

Posted 3 years ago

“Only a small order but was with me the next day. Will definitely be recommending and using again.”

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Posted 3 years ago

They all count Gareth! Thanks for the review and watch this space for our referral programme launching soon 🤩

Posted 3 years ago

“Amazing service from Love Logs, DPD had left my order in the rain, and Love Logs sorted it without question. Amazing company, will order again 😁👍”

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Posted 3 years ago

Bloomin' couriers! Thanks for your understanding and glad we were able to sort it 😃

Posted 3 years ago

“I have now used their wood on 3 cooks and it is great. Heats up nicely and provides a good flame. Their policy of no plastic and planting of trees is great.”

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Posted 3 years ago

Thanks so much Andy! 🔥

Posted 3 years ago

“Ordered the 20kg pack of pellets for my ooni oven, great price, communication and delivered earlier than expected brilliant service will be my go to for pellets and fire lighters”

Love Logs 5 star review on 12th June 2021

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Posted 3 years ago

Love the photos and love the look of that pizza!!!

Posted 3 years ago

“Fantastic to find very good quality wood without the miles and wasteful packaging! Thanks so much for prompt delivery. Excellent”

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Posted 3 years ago

What a beauty of a photo! Watch our social channels, we have a feeling this might pop up soon 🔥😃

Posted 3 years ago

“Fantastic product. I ordered the hardwood pellets for my pizza oven, they came the next day. Really fast service, won't hesitate to use again.”

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Posted 3 years ago

Hi Peter, thanks for the review! Our pellets are actually softwood. After lots of research, we decided they were the only genuinely sustainable option here in the UK, and as you've experienced they work brilliantly. Heather & Paul

Posted 3 years ago

Love Logs is rated 5.0 based on 2,288 reviews