Love Logs Reviews

Name: Love Logs
Address: Unit 7 Two Woods Trading Estate, Talbots Lane, Brierley HIll, Dudley
Rating: 4.96

5.0 Rating 2,275 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,275 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

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“Great customer service & fast delivery. Great quality.”

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Posted 1 year ago

Thanks so much for your review! Heather & Paul

Posted 1 year ago

“Amazing wood for smoking the oak and whisky barrel especially definitely recommended and definitely using form now on for all my wood”

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Posted 1 year ago

Thanks so much for your review! Happy smoking 🔥 Heather & Paul

Posted 1 year ago

“great service it did what it says on the tin, re-ordering again as long as the weather allows”

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Posted 1 year ago

Cheers Robert, thanks so much for your review! Fingers crossed the rain disappears ASAP! Heather & Paul

Posted 1 year ago

“Great item, and very quick delivery.”

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Posted 1 year ago

Hi Teresa, Thanks so much for your review! Heather & Paul

Posted 1 year ago

“I've ordered from Love Logs four times now. From first hitting their well designed and accessible website you know you are in good hands. The products are clearly laid out with accurate descriptions. Delivery has always been very rapid. Very keen to explore what else they have to offer!”

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Posted 1 year ago

Amazing Gary, thank you so much for the review and your continued support! Heather & Paul

Posted 1 year ago

“A fab company who not only provide what they say they will but also reliably on time. Will definitely order again!”

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Posted 1 year ago

Ahhhh awesome, thanks so much for the lovely review Pauline! Heather & Paul

Posted 1 year ago

“Great service great product. Thank you very much”

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Posted 1 year ago

Awesome, thanks so much for the review! Heather & Paul

Posted 1 year ago

“Really pleased with the quality of my first Love Logs order. Didn't really know what to buy for my pizza oven and this bundle of lumpwood, kiln dried wood and firelighters has kitted me out perfectly. Delivery was great as is the product, and I feel I'm doing my little bit for the environment with Hannah and Paul's tree replanting scheme. Highly recommend.”

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Posted 1 year ago

Hi Karen, thank you so much for the lovely review! Happy cooking 😃 Paul

Posted 1 year ago

“Excellent service and burns really well. Produces great Pizza A++”

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Posted 1 year ago

Awesome to hear, thank you so much Derek! Happy cooking 🔥 Paul

Posted 1 year ago

“The quality of product from Love Logs is top notch. We buy pizza oven wood pellets and they are far superior to those sold by big brand oven manufacturers! Light easily and give off a much better heat (needed for pizza baking). Highly recommended. As a plus, their Instagram account has a great mix of cooking, wood burning tips and other great content. Well worth a follow.”

Love Logs 5 star review on 7th June 2023

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Posted 1 year ago

Ahhh thanks so much Simon!!! Happy pizza making 🍕 Paul

Posted 1 year ago

“New customer, I heard of Love Logs via an Ooni Facebook group and the valuable contributions that Paul has made. When I needed to buy more wood for my Ooni pizza oven I used to £5 new customer offer and bought the fuel kit. I believe this is amazing value, dispatched and delivered in 24 hours. The pack made up of firelighters, charcoal and wood is all you need. Used it last weekend and can see the difference already, burns better and cleaner in the knowledge it is sustainably sourced. So impressed I have bought a firepit kit for my SoloStove firepit. Now a loyal customer and will be recommended to all my pizza oven friends.”

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Posted 1 year ago

Thank you so much Tim!!! The charcoal is a game changer isn't it - just slows everything down and reduces the stress. Happy pizza making 🍕 Paul

Posted 1 year ago

“Top quality products. Top quality customer service. Can't say better than that!”

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Posted 1 year ago

Thank you so much for this fantastic review, we're happy you're happy and hope to see you again soon 🤩 Heather

Posted 1 year ago

“I’ve tried a few different brands and these are amazing for the smoker and to cook over an open fire. Quick deliver and all recyclable material!”

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Posted 1 year ago

Thank you so much for this great review, Tom, it's great to hear that you think we're better than the competition 🤩 Happy cooking 🔥 Heather

Posted 1 year ago

“I contacted them to tell them our order was missing a box and they didn’t reply. We have paid for three and received two.”

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Posted 1 year ago

Thank you so much for updating your review, Clare. I'm glad you're happy with your logs and that we could help with your issue 😀 Heather

Posted 1 year ago

“Unusual and inspiring design Looks good and wood burns well”

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Posted 1 year ago

Thank you for the lovely review, Jacquie, we're so pleased you love your chiminea! Let's hope we have plenty of dry weather so you can spend lots of time in the garden 😀 Heather

Posted 1 year ago

“Great service and great product. Excellent communication from order to deliver, can't recommend highly enough.”

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Posted 1 year ago

Thank you so much for this fantastic review! It's great to hear you were so pleased with your order and we hope we'll see you again soon 🤩 Heather

Posted 1 year ago

“Super efficient delivery service, great quality logs and a fair price, what's not to like?”

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Posted 1 year ago

Thank you for the brilliant review, Freddie, we're so glad you were happy with your order 🤩 Hope to see you again soon! Heather

Posted 1 year ago

“These guys are phenomenal, not just with the quality of their products but their support in answering questions, superb comms. Just bought an amazing cast iron pan set that was on sale (couldn't believe the price for the quality), and received it quickly. Top top business”

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Posted 1 year ago

Thank you so much for the phenomenal review, Owen! Happy cooking and we hope to see you again soon 😀 Heather

Posted 1 year ago

“Excellent quality products from a user-friendly website!”

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Posted 1 year ago

Thank you for the great review, Philip! We always want to make your experience with us as easy as possible so it's great to hear we've achieved that! Heather

Posted 1 year ago

“I’ve been buying my pizza oven wood from Love Logs for a few years now. Great product and a friendly efficient service.”

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Posted 1 year ago

Thank you for this lovely review, Claire, we love seeing our regular customers pop up! Happy pizza making, don't forget to tag @planetfriendlyfirewood so we can see your creations 🍕

Posted 1 year ago

Love Logs is rated 5.0 based on 2,275 reviews