Love Logs Reviews

Name: Love Logs
Address: Unit 7 Two Woods Trading Estate, Talbots Lane, Brierley HIll, Dudley
Rating: 4.96

5.0 Rating 2,283 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,283 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

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“Like the company’s sustainability, its philosophy and the speedy service.”

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Posted 2 years ago

Thanks so much Hilary! Paul & Heather

Posted 1 year ago

“Hobbit logs just what we had been looking for. Good product and prompt delivery.”

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Posted 2 years ago

Perfect, thanks so much Donald!!! Palu & Heather

Posted 1 year ago

“Super company to deal with!”

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Posted 2 years ago

“East to order,and owners excellent in communication skills, especilly when carriers are being diffcult. Very prompt with replies”

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Posted 2 years ago

“Excellent swift service and delivery of wood. Good quality and happy customer.”

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Posted 2 years ago

“As always, speedy delivery and great logs that are the perfect size :) Cheers guys”

Love Logs 5 star review on 7th December 2022

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Posted 2 years ago

“Really fast delivery!”

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Posted 2 years ago

“Quick and efficient delivery. Good quality logs.”

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Posted 2 years ago

“Sustainable logs delivered quickly. Perfect”

Love Logs 5 star review on 6th December 2022

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Posted 2 years ago

And someone who knows that top-down lighting is the future 😎 Thanks so much for the review! Paul & Heather

Posted 2 years ago

Perfect top down fire lighting - someone who knows 😍😎

Posted 1 year ago

“My second order with Love Logs and even better than the first. Superb communication by email, rapid delivery of my order and fantastic quality logs. I absolutely cannot recommend them highly enough and I've been telling everyone with a log burner about them. Thank you again!”

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Posted 2 years ago

Ahhh thanks so much David, this is so good to hear and we really appreciate your support!!! Paul & Heather

Posted 2 years ago

“Clear website and swift service. The logs are perfect for our small log burner.”

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Posted 2 years ago

Thank you so much Richard, we appreciate your support! Paul & Heather

Posted 2 years ago

“Fabulous logs for teeny, tiny log burner. Great delivery and communication.”

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Posted 2 years ago

Thank you so much Nicola, that's amazing to hear 😃 Paul & Heather

Posted 2 years ago

“Very high quality (sustainable) logs. They are slow burning which is prefects for log burners. I was buying horrific logs from the corner shop previously. Will be purchasing again but I got 10x boxes so will last months!”

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Posted 2 years ago

Never go back!!! 😃 Thank you SO much for switching to planet friendly firewood 😍 Paul & Heather

Posted 2 years ago

“Great service, rapid delivery and good product. No complaints!”

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Posted 2 years ago

Thank you Guy 😍😍😍

Posted 2 years ago

“I’m an older woman who lives alone and have no real outside storage for large amounts of logs. I really like the way love logs provide great quality little logs for my hobbit log burner in boxes that I can slide into my conservatory and stack for easy access. No hard work! I’m a great fan of the fire lighters too. So glad I found this company.”

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Posted 2 years ago

Thank you SO much Diane, this is a lovely review to read - everyone should have access to using their log burner, so it's so good to hear we've helped 🤩 Paul & Heather

Posted 2 years ago

“Excellent service- the logs arrived promptly and they are really good value for money (without having to lug around bags of logs from the shop). They give out good heat and it’s nice to know they’re ethically sourced from sustainable woodland.”

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Posted 2 years ago

Thank you so much Jane, providing value is something we really try hard to do while also having to factor in the cost of courier delivery, so this is awesome feedback for us 😃 Paul & Heather

Posted 2 years ago

“Great correspondence. Proactively got in touch when there was a delay with their courier. Wood seems good so far as well. Highly recommend using them.”

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Posted 2 years ago

Thanks so much Andrew that's amazing to hear!!! Paul & Heather

Posted 2 years ago

“Lovely high quality logs - beautifully packed and promptly delivered. Thank you.”

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Posted 2 years ago

Thanks so much for the review Alice that's amazing to hear 🤩 Paul & Heather

Posted 2 years ago

“Really pleased with them and they have informed me about delivery days before they are delivered, would recommend,just starting to use the log burner.”

Love Logs 5 star review on 2nd December 2022

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Posted 2 years ago

Thanks so much for the lovely review Elizabeth! Paul & Heather

Posted 2 years ago

“The logs were ordered easy and the delivery next day prompt. I reordered following the great customer service received last spring ( basically a previous order was not up to Scratch, acknowledged and a complimentary box sent). I used the box just recently so I re ordered. I am pleased to say the same quality as the complimentary box.”

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Posted 2 years ago

Love Logs is rated 5.0 based on 2,283 reviews