Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,288 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb advice and service. As an owner of a firepit and small log burner I had no idea what I needed to order. Love. Logs sorted it out and delivered next day (even over a bank holiday) Impressive on every level.”

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Posted 3 years ago

Thanks so much for the review Michelle and happy to help! :)

Posted 3 years ago

“I have bought logs and wood pellets from Love Logs great packaging and even better quality wood and kindling”

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Posted 3 years ago

Thanks so much for the review Richard! Quality and sustainability are our core goals, so it's great to hear feedback like this :)

Posted 3 years ago

“I loved their logs! Thanks”

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Posted 3 years ago

Haha we love you for using them! Thanks for the review Rob!

Posted 3 years ago

“Excellent service and correspondence. Also a bonus box of firefighters in with the wood pellets which was unexpected.”

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Posted 3 years ago

Thanks for the review Stephen! When we were beginners we just wanted someone to simplify using our oven for us, which is why we sell pellets and firelighters together. Happy pizza making!

Posted 3 years ago

“Excellent product and very quick delivery with email and text updates. Thoroughly recommended.”

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Posted 3 years ago

Thanks for the review Eleanor! Enjoy the pizzas :)

Posted 3 years ago

“Quick delivery of wood pellets for our new Ooni Pizza Oven. Came with a free pack of natural fire-lighters. Used both which made lighting the oven as simple as loading the fuel tray, lighting the fire-lighter and boom! Made fabulous pizzas with the oven reaching over 900f. Fab! Probably my go-to for pellets from now on.”

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Posted 3 years ago

Thanks so much for the review Simon! We always set out to simplify using the Ooni ovens for new users like we were, which is why we include the firelighters so you have everything you need :)

Posted 3 years ago

“The delivery was super quick. The wood pellets fired/heated our Pizza oven easily as well as the Ooni pellets, yet so much better value for money.”

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Posted 3 years ago

Hi Jo, thanks so much for the review and enjoy the pizza nights! Heather and Paul

Posted 3 years ago

“Very prompt service.”

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Posted 3 years ago

Well we do try :) Thanks Nigel!

Posted 3 years ago

“Brilliant service. Order arrived promptly, when expected. Thank you”

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Posted 3 years ago

Fantastic to hear - thanks for the review! Heather and Paul

Posted 3 years ago

“Planet friendly logs arrived within 48 hrs of order, neatly/tightly packed in a recyclable cardboard box so no waste Logs are easily lit, give out great heat would highly recommend.”

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Posted 3 years ago

Thanks so much for the review Dave, we really appreciate it! Heather and Paul

Posted 3 years ago

“Easy to use and it works”

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Posted 3 years ago

Like Ronseal! Thanks John

Posted 3 years ago

“Fantastic business! Top quality logs and delivered to your door. Heather and Paul are so lovely.”

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Posted 3 years ago

Ahhhhh thanks Rachael, we love you too

Posted 3 years ago

“Great service from order to delivery will definitely use again”

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Posted 3 years ago

Wonderful, thanks for the review Maureen and we'll see you soon! Heather and Paul

Posted 3 years ago

“All went well”

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Posted 3 years ago

Great stuff, thanks for the review Ian!

Posted 3 years ago

“Love Logs was fantastic with my recent order of wood pellets for my pizza oven. Great price and fast delivery, with regular status updates. I love the plastic-frer nature too!”

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Posted 3 years ago

Wonderful to hear, thanks Barbara! Heather and Paul

Posted 3 years ago

“Great service, more importantly, great wood! Very happy, will be back! Catches easily, burns well. Nice and clean. Quick delivery, AND planet friendly!”

Love Logs 5 star review on 5th April 2021

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Posted 3 years ago

Thanks so much Aaron, we love this photo and we loved your social post, looked perfect!

Posted 3 years ago

“Arrived really quickly and perfectly sized for my pizza oven. Even better they’re planting trees for every order! Great that it’s so sustainably run as a business. Got chatting to one of their team on socials and had some great tips for using the wood in my pizza oven. Highly recommend and will definitely use again for my next wood order.”

Love Logs 5 star review on 3rd April 2021

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Posted 3 years ago

Thanks so much for the review and photo Hannah! Hope you're enjoying using your Karu, they're such amazing ovens :)

Posted 3 years ago

“Good value and fantastic service. Highly recommend.”

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Posted 3 years ago

Hi Sarah, thanks so much for the review. Happy pizza making! :)

Posted 3 years ago

“Prompt service, excellent product. Will buy again.”

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Posted 3 years ago

Thanks so much for taking the time to come on and review us :)

Posted 3 years ago

“Really impressed with everything about this company with ease of ordering, great price, fast delivery, environmentally packaging and an amazing burn on the logs.....and not forgetting supporting a local company!!”

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Posted 3 years ago

Ahhh thanks so much for the review Annie, we just did a little happy dance!!! :)

Posted 3 years ago

Love Logs is rated 5.0 based on 2,288 reviews