Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,286 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, correct sized wood for my make of pizza oven, firelighters included. Faultless.”

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Posted 3 years ago

Faultless is what we're going for!!! 🤩 Thank you so much for the review James 🔥

Posted 3 years ago

“Very quick delivery service on a very good company”

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Posted 3 years ago

Thanks for the review Michael!

Posted 3 years ago

“I love the quality of the product, quick delivery and the eco-friendly package. Will definitely buy again.”

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Posted 3 years ago

Thanks so much for the review Paul!

Posted 3 years ago

“Really good product, delivered quickly with excellent customer service”

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Posted 3 years ago

Thanks so much for the review Patrick!

Posted 3 years ago

“Was very pleased with my box of firewood for my pizza oven. Perfect size and well seasoned. Burn well, easy to light and very hot. Will buy again.”

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Posted 3 years ago

Thanks so much for the review, we actually kiln-dry it in biomass kilns to make sure the Karu wood is around 15% moisture - we love ours and just wanted to help everyone get the best experience possible! 🔥

Posted 3 years ago

“I ordered from Love Logs for the first time and from the start it was incredible customer service.I had a small issue with the delivery company and Heather sorted it out immediately which made it completely stress free for me.Heather then followed up with me to check if I was happy , just a fantastic service.I love supporting a small new business who clearly love their own product and unusually in this day & age understand what excellent customer service means.”

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Posted 3 years ago

Thank you so much for the lovely review Chris! The last year has been a total rollercoaster for us with lots of ups and downs, but reading reviews like this makes it all worthwhile!!! Thanks for supporting us and helping us get the business off the ground 🤩

Posted 3 years ago

“I have used Love Logs a few times now, their pellets burn just as well as any others I've used in my Uuni 3 and the service is excellent. I also love the company vision and plastic free packaging, I will continue to use this company.”

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Posted 3 years ago

Thanks so much for the repeat custom and the review, John! Happy pizza making 🍕

Posted 3 years ago

“I found Love Logs when trying to find fuel for my OONI Karu 12 multi-fuel Pizza oven. The box of wood with included fire lighters arrived the next day and was very well packaged. I am really pleased with the fuel and will be buying more before my current stock runs out.”

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Posted 3 years ago

Awesome, thanks so much for the review Alex, we love our Karu and just wanted to make it as easy as possible for everyone to use theirs 🔥

Posted 3 years ago

“Wonderful products, great company. Cooking with Sustainable wood products is a great way to still enjoy great food and help the planet, highly recommend you give them a try.”

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Posted 3 years ago

Thank you so much for the wonderful review Gordon, as a young company these sort of comments make all the hard work worthwhile! Heather & Paul

Posted 3 years ago

“Brilliant buy, got the fire pit fuel kit! Arrived quickly, really pleased to find some where selling logs without any plastic!”

Love Logs 5 star review on 16th August 2021

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Posted 3 years ago

Thanks so much for the review Tamara! We set the business up because we couldn't find it anywhere ourselves 😃

Posted 3 years ago

“Haven't used the pellets yet, but the paid free packaging, the trees planted, the quick arrival time... All brilliant. I'm going to have to eat a lot of pizza before I order again... But I'm prepared to do this”

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Posted 3 years ago

Haha, you sound like an absolute hero James 😃 Finish them before the summer is over... WE DARE YOU!

Posted 3 years ago

“Quick delivery and great logs”

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Posted 3 years ago

Amazing photo, thank you for the review Chris! 🔥

Posted 3 years ago

“Easy ordering, easy delivery and the wood is perfect! I don’t have a moisture meter but it’s safe to say it’s massively under 20%, maybe closer to 0%. I’ve used these on my Ooni Karu 12. The heating up is easily 7-10 minutes faster, the burn is so clean. So very pleased with the logs.”

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Posted 3 years ago

Amazing to hear, thanks Simon! We try and keep them around 15% right in the middle because that seems to be the sweet spot for long-burning, but yes they probably do get pretty close to 0% on the outside. Proper dry wood, you can't beat it 🔥

Posted 3 years ago

“First time ordering and the whole process was dead easy. The service was super quick and they parcel arrived next day. Used some wood for smoking some chicken. So far so good.”

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Posted 3 years ago

Thanks so much for the review Andy! 🔥

Posted 3 years ago

“Excellent service, good fast delivery and very reasonable prices. Will be buying from again.”

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Posted 3 years ago

🙌🏻🙌🏻🙌🏻

Posted 3 years ago

“Great service, well priced And all at the same time as being plastic free, British and sustainable! I will be back for my BBQ needs in the near future.”

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Posted 3 years ago

Thank you so much for the review Ian!

Posted 3 years ago

“Great service and have used for both Pizza Oven pellets and Lumpwood Charcoal - Great products regardless of 'planet friendly' but even better that it is planet friendly!”

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Posted 3 years ago

Thank you so much for the repeat custom and the amazing review! 🤩

Posted 3 years ago

“Perfect service. Delivery felt like it was instant, extremely fair prices and planting trees. what's not to like?!”

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Posted 3 years ago

Haha, imagine if we could do that? Teleported logs! Thanks for the review James 😃

Posted 3 years ago

“Great service, speedy delivery, nice packaging. Won’t go anywhere else for my wood pellets.”

Love Logs 5 star review on 12th August 2021

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Posted 3 years ago

What a photo! Thanks so much for the review Ashley 🔥

Posted 3 years ago

“Super wood for my Ooni Karu, it is proper hardwood so no soot flying everywhere and a lovely strong and hot burn. Best of all it was delivered the next day.”

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Posted 3 years ago

Thanks so much for the amazing review!!!! We love our Karu and just wanted to create the best fuel possible for it 🔥

Posted 3 years ago

Love Logs is rated 5.0 based on 2,286 reviews