Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,286 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,286 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery. Decent wood that smells great and the video showing how to light the chiminea was useful.”

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Posted 2 years ago

Awesome, thanks so much Jim, you can't beat a beech & ash mix for firewood! 🔥 THanks for the review! Paul & Heather

Posted 2 years ago

“Great friendly service and more to the point amazing wood and charcoal that’s unbeatable anywhere else”

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Posted 2 years ago

Ahhhh thanks so much Aaron, rare for us to get to meet our customers in real life!!! Thanks for your support! Paul & Heather

Posted 2 years ago

“Chunks were a little smaller than I had anticipated but they burnt longer than ones I've had from different companies so didn't use asany as normal. Would buy again 100%. Really quick delivery as well.”

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Posted 2 years ago

Thanks Peter, we're getting closer to some automation with chunk production but right now, it's all still processed by hand into our splitter - so watch this space! Cheers, Paul & Heather

Posted 2 years ago

“Fantastic company, good quality product always delivered as scheduled with great communication”

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Posted 2 years ago

Ahhh thanks so much for the lovely review & repeat orders! Paul & Heather

Posted 2 years ago

“Excellent product whether it’s logs, lump wood charcoal or wood chips Fair price and delivered promptly”

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Posted 2 years ago

Thanks so much Ian, we love seeing repeat customers and appreciate your support! Paul & Heather

Posted 2 years ago

“Quick delivery. Competitive price. Logs are perfect size for the Dome. Love that the packaging is eco friendly and a couple of trees get planted”

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Posted 2 years ago

😎😎😎

Posted 2 years ago

“Received my pizza oven pellets within days of ordering. Great quality. 👍🏻”

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Posted 2 years ago

Boom! Happy pizza making 🍕🔥 Paul & Heather

Posted 2 years ago

“Great service and brilliant service! So pleased to find a company that cares about the planet and environment.”

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Posted 2 years ago

We do! It's so great to find customers who do too 😍 Paul & Heather

Posted 2 years ago

“Prompt delivery of the pizza oven pellets we ordered. Burnt really well. Found the firelighters harder to light than the hairier wax-blobs I'm used to, but got them going in the end. Would def use LL again.”

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Posted 2 years ago

Hi Steve, Thanks so much for the constructive feedback! We know they're a little harder to light but if you give them a little squeeze to open them up, they catch right away - we have a really "fun" video all about it here: https://www.love-logs.com/blogs/news/love-logs-natural-firelighters-product-switch-how-to-use We appreciate your support 😃 Paul & Heather

Posted 2 years ago

“We have purchased several times from Love Logs and delivery has always been super prompt, we are kept well informed of the delivery status too. The quality of all products we have purchased are faultless and well packaged in strong cardboard boxes.”

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Posted 2 years ago

Ahhhh thanks so much for the repeat orders and the wonderful review!!! Paul & Heather

Posted 2 years ago

“Super speedy delivery and really east to order etc. Really well packaged as well, refreshingly no plastic used (especially when you consider the amount of brown tape that sellers normally slap all over parcels!). Highly recommended.”

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Posted 2 years ago

We just KNEW when we set the business up, we couldn't put these amazing natural products in single-use plastic bags 🤢 Thanks so much for the review! Paul & Heather

Posted 2 years ago

“Excellent quality products that burn really well and efficiently. Great customer support and easy ordering procedure.”

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Posted 2 years ago

Whoooooop!!!! 🔥

Posted 2 years ago

“Brilliant product and service. The pellets burn hot and the applewood chunks give a nice mellow smoke.”

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Posted 2 years ago

Thanks so much Rob, good to see you cooking outside in as many different ways as possible! Enjoy 😎 Paul & Heather

Posted 2 years ago

“Love Love Logs! Everything about this company exudes care - the website is clear and easy to use and their ethos is genuinely obvious. Sustainability is key. Quality is just as important. I’d just purchased a Kamado grill and wanted top quality charcoal for it with as much green credentials as possible. It’s also a health issue to use coals that burn cleanly - this was another important consideration. You can’t throw any old charcoal on that thing - particularly if you’re diving into cooking a beef brisket as your first stab at the technique of Kamado grilling. I didn’t want to do things by halves! Love Logs charcoal turned up promptly, in robust paper bags within their cardboard box and crikey is it good…the clinking sound of the large chunks of coals, the sheen, the beautiful wood…it burns slowly and with an even heat. This is the stuff of charcoal dreams. Thank goodness I went for the (very reasonably priced for such quality charcoal and natural firelighters) regular subscription option as I’m hooked. And my brisket was delicious…”

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Posted 2 years ago

Ahhhhh we LOVE LOVE LOVE this review!!!! Thanks SO much Rebecca! Happy BBQing 😎 Paul & Heather

Posted 2 years ago

“Came very promptly….very happy with the service”

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Posted 2 years ago

No reason firewood needs to be old school... fast is what we do!!! Thanks for the review 😎 Paul & Heather

Posted 2 years ago

“Very helpful contact with owner who provided great customer service. Very prompt delivery. I have recommended the company to several other pizza oven owners.”

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Posted 2 years ago

Thanks so much Stevem, so good of you! Cheers for the review 😎 Paul & Heather

Posted 2 years ago

“Excellent service and great logs. Perfect for both the grill & wood burning oven.”

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Posted 2 years ago

🔥🔥🔥

Posted 2 years ago

“This is a repeat order of kiln dried logs; no mess good size and quality logs. Easy to order just the right amount rather than spend half a day stacking a huge bag. Would highly recommend”

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Posted 2 years ago

😎

Posted 2 years ago

“Excellent service, next day delivery. Very useful website.”

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Posted 2 years ago

Thanks so much Steven that's great to hear!!! Paul & Heather

Posted 2 years ago

“Delivery was really quick and products arrived in plastic free packaging. The logs are the perfect size for my Ooni Karu 12 and the box they were in was well filled.”

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Posted 2 years ago

No sense wrapping beautiful natural wood in disgusting single-use plastic 🤢 Thanks for the review, and happy pizza making 🍕 Paul & Heather

Posted 2 years ago

Love Logs is rated 5.0 based on 2,286 reviews