Love Logs Reviews

Name: Love Logs
Address: Unit 7 Two Woods Trading Estate, Talbots Lane, Brierley HIll, Dudley
Rating: 4.96

5.0 Rating 2,272 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,272 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and service!”

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Posted 1 year ago

Thanks so much for the review! Paul

Posted 1 year ago

“Was recommended to Love Logs by The Smokin Elk. The site is very easy to navigate, lots to choose from, put simply, why haven't I been here before? :o) First-class (excellent) customer service when a confusing prompter was received from the delivery agent. Will be back, very impressed.”

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Posted 1 year ago

Hi John, Thanks so much for the awesome review, and we're glad you found us when you did - cheers Elky! 😃 Paul

Posted 1 year ago

“Great logs and very well and quickly delivered. I will be ordering again.”

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Posted 1 year ago

Thanks so much for the lovely review Leslie, we'll look forward to seeing you back 😍 Paul

Posted 1 year ago

“Very swift delivery and great product.”

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Posted 1 year ago

Thanks so much Dave! Glad you love the product, happy smoking 🔥 Paul

Posted 1 year ago

“Very quick and efficient service. Good quality logs which are perfect size for my wood burner.”

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Posted 1 year ago

Thanks so much for the lovely review Melissa! Paul

Posted 1 year ago

“Finally affordable and high quality firewood is an easy delivery away. I only wish I’d found Love Logs sooner!”

Love Logs 5 star review on 4th November 2023

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Posted 1 year ago

This is awesome - we're going to need to get ourselves some sausage toasting forks!!! Thanks for the lovely review Roxanne, we're glad you found us too 🤩 Paul

Posted 1 year ago

“We’ve been using Love Logs for a year now and won’t go anywhere else. The firelighters are great, the wood is the perfect size for the log burner and lasts ages. We especially like that they arrive in cardboard boxes and 2 trees are planted per box.”

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Posted 1 year ago

Thank you so much for the brilliant review, Jess! Stay toasty and we hope to see you again soon 🔥 Heather

Posted 1 year ago

“Great product, super fast delivery! Great!”

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Posted 1 year ago

Thank you for the great review, Chris 😀 We're glad you were happy with your order and hope to see you again soon! Heather

Posted 1 year ago

“Great logs, eco friendly and speedy delivery”

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Posted 1 year ago

That's what we do 🤩 🤩 🤩

Posted 1 year ago

“Great product for BBQ/Outdoor cooking. Come in handy (but heavy) sized boxes :-)”

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Posted 1 year ago

Thanks so much Anthony! The mixed cooking splits is probably my favourite product on the website 😍 Paul

Posted 1 year ago

“Love Logs' website was clear which made the ordering process easy.”

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Posted 1 year ago

Thanks so much Anthony, when we launched the business we thought ordering wood online was properly confusing, so this was one of the things we set out to achieve - so we love this feedback! Paul

Posted 1 year ago

“Love logs is a brilliant small company that I highly recommend. In my experience they go above and above and beyond”

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Posted 1 year ago

Thanks so much Chris! We wanted the business to be a powerful force for good, so we plant far more for every order than is used - and your orders help us do that! Thanks for supporting our business. Paul

Posted 1 year ago

“Great for my small log burner.”

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Posted 1 year ago

Thanks so much for the lovely review Lynn! Happy log burner season 🔥 Paul

Posted 1 year ago

“Excellent service. Initial delivery of wrong item from warehouse quickly resolved with correct item being delivered following morning. Everyone makes mistakes - it’s the rectifying of those mistakes which determine how good a firm is, and could not have received better service.”

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Posted 1 year ago

Hi Nik, Thanks so much for your review! We absolutely hate it when we make mistakes 😂 but yes it does happen, even we aren't perfect! Thanks so much for your continued support 😃 Paul

Posted 1 year ago

“Great idea. Great delivery. Will definitely order again.”

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Posted 1 year ago

Ahh thank you Helen, that's so good to hear 😃 Thanks for the review! Paul

Posted 1 year ago

“Great service and product”

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Posted 1 year ago

Thanks so much for the review Lisa! Paul

Posted 1 year ago

“Good value excellent logs.”

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Posted 1 year ago

Thanks so much for your review! Paul

Posted 1 year ago

“Easy to order, efficient delivery, good product and a fair price. What's not to like?”

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Posted 1 year ago

We love, love, LOVE this review! Thank you so much 🤩 Paul

Posted 1 year ago

“My first order didn't quite go to plan with the courier service but Heather intervened and was swiftly on the case to ensure safe and prompt delivery the following day. The logs and kindling were carefully boxed and nicely presented. I will certainly re-order - the logs are the perfect size and shape for my new hobbit stove :) Thanks so much! Great customer service and I'm very impressed all round.”

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Posted 1 year ago

Hi Patrick, Thanks so much for your review! DPD don't get it wrong too often, but they're not perfect - thanks for your patience! Look forward to seeing your name pop up again in the future 😃 Paul

Posted 1 year ago

“Excellent product and service! Recommended!”

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Posted 1 year ago

Thanks so much Philip - we love seeing the regular names pop up and yours is certainly one of them! Welcome to log burner season 🔥 🔥 🔥 Paul

Posted 1 year ago

Love Logs is rated 5.0 based on 2,272 reviews