Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,326 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 17th February 2025

Matt Grainger

Love Logs 5 star review on 14th February 2025

Deborah Richardson-Webb

Love Logs 5 star review on 1st February 2025

Shangita Haq

Love Logs 5 star review on 21st January 2025

CAROL RAVEY

Love Logs 5 star review on 15th December 2024

Deborah Holt

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very well packaged wood that has itself been very well prepared. Preparing for summer BBQs is essential & getting good wood is the start.”

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Posted 1 year ago

Thank you for the awesome review, Angus! We're glad you love your logs, and hoping we get some good weather so you'll have chance to use them! Happy cooking, see you again soon 🔥 Heather

Posted 11 months ago

“Does a good smoking.”

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Posted 1 year ago

Thank you for the great review, Stuart, we're happy you're happy 🤩 See you again soon Heather

Posted 11 months ago

“We find the lovelogs service excellent and very friendly. The logs are always very good, burn well & packed in decent strong boxes which helps no end at our end. Highly recommended & it’s good to know it’s a sustainable source where trees are planted as you order.”

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Posted 1 year ago

Thank you so much for this awesome review, Peter 🤩 We're so glad you love your logs and that you're on board with our sustainability mission 🌳 Stay cosy and we'll see you soon! Heather

Posted 11 months ago

“I always, where I can, support home grown businesses. My orders are always delivered speedily and In recyclable packaging ..”

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Posted 1 year ago

Thank you so much for the 5* review, Laurie and we love hearing that you're other supporting home grown businesses too 🙌🏽 We're so glad you're happy with the service and hope to see you again soon 😀 Heather

Posted 11 months ago

“Top quality vendor, always helpful”

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Posted 1 year ago

Thank you for the great review, Neil, it's always great to hear from our regular customers 😊 Happy cooking and we'll see you again soon 🔥 Heather

Posted 11 months ago

“Great customer service and great products”

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Posted 1 year ago

Thank you so much for the great review 🤩 We're so glad you were happy with your order and hope to see you again soon 🔥🔥 Heather

Posted 11 months ago

“Great service, fast, well packaged and convinient. Cheapest London delivery found.”

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Posted 1 year ago

Thank you so much for the awesome review, we're so glad you were happy with the service 🤩 See you again soon Heather

Posted 1 year ago

“Great Idea Heather & Paul! We have recently bought a small cast iron Chimenea for our garden, we wanted smaller logs to fit the Chimenea better so we went for the Hobbit logs. The reason we ordered from Love Logs instead of a store is because we loved the fact that you plant more trees for every order you receive and that the logs are sustainabley sourced in the UK. The Hobbit logs burn really well thanks. Keep up the great work guys.”

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Posted 1 year ago

Thanks so much for the lovely review Marie! We're looking forward to warmer times and getting the chiminea out 😍 Paul & Heather

Posted 1 year ago

“Easy to order, logs good quality and delivered on time.”

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Posted 1 year ago

Thanks so much Robert!

Posted 1 year ago

“Great service, speedy delivery and very easy to burn logs.”

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Posted 1 year ago

Thanks so much for the lovely review - that's what we do! 😎 Paul & Heather

Posted 1 year ago

“Good prompt delivery”

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Posted 1 year ago

Thanks Richard, we appreciate the review! Paul & Heather

Posted 1 year ago

“Always happy with these logs. Burn really well and having only a small log burner, the hobbit logs and small kiln dried logs are great. Will continue ordering. And not to mention, plastic free packaging, great company ethos and quick delivery. Thank you!”

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Posted 1 year ago

Thank you so much for this fantastic review, Susan 🤩 We're so glad to hear you love your logs and can't wait to see you again soon! Stay cosy Heather

Posted 1 year ago

“Great product great service. Logs are perfect size fir my dome. Proud to support a family business.”

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Posted 1 year ago

Thank you for the great review, Edward 🤩 We love our Dome so we're so happy to hear we're helping you get the most out of yours. Happy cooking 🔥 Heather

Posted 1 year ago

“Quick efficient quality logs”

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Posted 1 year ago

Thank you for the brilliant review, we're glad you love your logs 🙌 See you again soon Heather

Posted 1 year ago

“Bought some of the Apple wood dust for flavouring my cold smoked bacon. It was very well priced and did the job it was intended for. Delivery was good. Will be going back for some more, that's for sure. Mr Turner Somerset.”

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Posted 1 year ago

Thank you for the great review, Mr Turner! We're so glad you were happy with the smoking dust and look forward to seeing you again! Heather

Posted 1 year ago

“I love Love Logs, they're wood is top quality and if you need help teir customer service is second to none.”

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Posted 1 year ago

Thank you so much for the awesome review, Grant! We're so happy you love your logs and really appreciate your comments about our customer service 🤩 See you again soon Heather

Posted 1 year ago

“I order these logs for my daughter. They are proving more economical according to her they burn so well and last longer than anything she has tried before. It’s very special that you can contact Heather and Paul if you need to so it’s more a personal service. I like to help my daughter out from time to time. Place an order with confidence that you will get a quality product delivered to your door and be kept informed every step of the way from Love Logs.”

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Posted 1 year ago

Thank you so much for this fantastic review! We're so glad your daughter loves her logs and delighted that you've had a special service from us 💚 See you again soon Heather

Posted 1 year ago

“Great Logs and Great Service ! Thanks Guys !”

Love Logs 5 star review on 14th February 2024

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Posted 1 year ago

Thank you for the great review and the photo, Barry! Love that log burner, especially with such a roaring fire inside it 🤩 Stay cosy and we'll see you again soon Heather

Posted 1 year ago

“Excellent service, very prompt delivery”

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Posted 1 year ago

Thank you for the awesome review, David, we're so glad you had a great experience 🤩 Hope to see you again soon Heather

Posted 1 year ago

“Easy to use website, with a decent selection of merchandise. Impressive next day delivery service. More expensive than my local supplier, but no doubt that's down to delivery costs and their eco credentials etc. It is good to be able to select smaller logs, thereby saving me time and effort cutting them down. Will probably use again, but not all the time.”

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Posted 1 year ago

Thank you so much for the brilliant review! You're right about additional costs - a cardboard box costs about 50 times as much as a plastic net! We're glad you think it's good value for money regardless, and we will hopefully see you again soon 💚 Heather

Posted 1 year ago

Love Logs is rated 5.0 based on 2,326 reviews