Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,288 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,288 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 1st February 2025

186

Anonymous

Anonymous // 01/01/2019

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“Excellent product with super fast delivery and the price was good too, not to mention the bonus of free firelighters!”

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Posted 3 years ago

Hi Angie, thanks so much for the review, glad the pellets are working well - enjoy your pizza parties once we're allowed!

Posted 3 years ago

“Great value and service. Love that it’s eco friendly also.”

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Posted 3 years ago

Hi Daniel, thanks so much for the review! We're always working on offering the best value possible without compromising on sustainability. Thanks for coming on board!

Posted 3 years ago

“Top service, and real quality wood - and those eco fire lighters are a game changer. Will be back when this lot runs out.”

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Posted 3 years ago

Hi Daniel, thanks so much for the review. The natural firelighters are amazing aren't they - great for barbecues too! Cheers for supporting us!

Posted 3 years ago

“I got some really crap logs delivered from someone on facebook, I dropped Love logs a message, we had a little chat and I quickly ordered. my logs were delivered a couple of days later, and they are so much better. well cut, good size, burn hot and with low smoke. really impressed”

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Posted 3 years ago

Hi Dan, thanks so much for the review! This is actually why we started the business - we found it so hard wading through all the rubbish out there and buying quality logs really simply. Thanks for coming on board!

Posted 3 years ago

“Easy to order, quick to deliver and quality wood - no problems and will use again.”

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Posted 3 years ago

Hi Mick, thanks for the review! We'd love your feedback on how we could make this a 5 star review?

Posted 3 years ago

“Simple review SIMPLY GREAT PRODUCT AND GREAT SERVICE THX”

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Posted 3 years ago

Oh wow!!!! 😍 Thanks so much for the review!

Posted 3 years ago

“Fantastic service ! Ordered and delivered the very next day! Love the idea of eco friendly packaging! Well done guys and good luck for the future!”

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Posted 3 years ago

Hi Terry, thanks SO much for your review! And thanks so much for your support, and being part of our first 6 months trading :)

Posted 3 years ago

“Great service, as well as logs! I managed to order the wrong type of wood and Heather was so helpful in fixing my mistake, even over the weekend. The right wood arrived early the following week and is helping create some amazing pizzas! Thank you!”

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Posted 3 years ago

Hi Neil, thanks so much for the review and great to hear you're enjoying your Karu - we absolutely love ours! Happy Pizza-ing!

Posted 3 years ago

“Quick and easy to use.”

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Posted 3 years ago

Sums them up perfectly! And so much more pleasant than the chemical ones. Thanks so much for the review!

Posted 3 years ago

“Good price fast delivery good quality product.”

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Posted 3 years ago

Thanks Jon - hope they're performing well for you, we're working on some premium pellet products too so watch this space!

Posted 3 years ago

“Great product first time purchase will definitely order again Super speedy delivery”

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Posted 3 years ago

Hi Dennis, thanks so much for the review and hope they're performing well for you! We're working on a premium pellet product as well, so watch this space!

Posted 3 years ago

“Excellent delivery time. Easy to order from and the pellets I bought give a intense flame. 👍👍”

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Posted 3 years ago

Thanks Robbie! Glad to hear how well they]re performing for you. We're working on a premium pellet as well so keep track on our social media for updates!

Posted 3 years ago

“Super fast delivery! Brill logs that burn very well .”

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Posted 3 years ago

Thanks so much for the review, and for being part of our first winter trading - reviews like this make it all worthwhile :)

Posted 3 years ago

“Great Service. Fast delivery. Best part is... so much less smoke! These make a huge difference and give out more heat. Will re-order and highly recommend.”

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Posted 3 years ago

Thanks so much for the review! The lack of smoke is an absolute game changer, isn't it? So pleased to have you on board :)

Posted 3 years ago

“Excellent service and logs were brilliant quality and burned very well”

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Posted 3 years ago

Thanks so much for the brilliant review Amelia!

Posted 3 years ago

“Super quick delivery and at a time where with all the snowfall we were desperate for more firewood. Love the ethos of this company”

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Posted 3 years ago

Hi Kate, thanks so much for the review! We had a couple of cold days in the warehouse I can tell you that much, but it's all worth it to get comments like this :)

Posted 3 years ago

“Really good product, takes one to lite a fire Easy to order, delivery great with thanks”

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Posted 3 years ago

Hi Keith, they're amazing aren't they - we actually can't believe anyone is still using the stinking chemical ones!

Posted 3 years ago

“Very efficient delivery. Clearly kiln dried so burn really well. Love that you are Kant trees linked to ones you cut . Good luck with the business . I’m an occasional log fire so this easy quantity suits me thank you.”

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Posted 3 years ago

Hi Cathy, thanks so much for the review! We were like you, and couldn't believe how hard it was to buy small quantities of firewood in a sustainable manner. Thanks for being a part of our first winter :)

Posted 3 years ago

“Website, shipping, Instagram, packaging I think it's amazing, love it all. The only thing I'm less excited about is the wood smell, it doesn't have the same smell as other wood I've been buying. I think I've had oak and hardwoods before, they just burn such a beautiful aroma. Alas the overall brand is so effective for someone living in an apartment and caring for our planet.”

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Posted 3 years ago

Hi Dan, thanks for the feedback and thanks so much for being part of our first winter! We only sell hardwood but it is mixed species because buying specific hardwoods is more expensive - we recognised from the day we launched the business that we needed to do everything possible to try and get the price & value points right for you guys. Sometimes you'll get lucky and get a box of oak, and there are a number of other species that smell amazing, but right now, a lot of ash is being felled in the UK due to ash dieback disease, which has definitely got the most subtle smell of any British wood. As we continue to bring down our packaging and transport costs we might be able to offer single species hardwoods at a competitive price, so watch this space!

Posted 3 years ago

“Ethical, Environmentally Conscious, Excellent Product. Love the Firelighters.”

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Posted 3 years ago

Hi PJ, thanks so much for the review - the natural firelighters are so much better aren't they? And made from lumber to finished product right here in the UK :)

Posted 3 years ago

Love Logs is rated 5.0 based on 2,288 reviews