Love Logs Reviews

Name: Love Logs
Address: Anglo House, Stourport, Kidderminster, Worcestershire
Rating: 4.96

5.0 Rating 2,325 Reviews

99 %

of reviewers recommend Love Logs

5.0

Based on 2,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Email:

paul@love-logs.com

Love Logs 5 star review on 17th February 2025

Matt Grainger

Love Logs 5 star review on 14th February 2025

Deborah Richardson-Webb

Love Logs 5 star review on 1st February 2025

Shangita Haq

Love Logs 5 star review on 21st January 2025

CAROL RAVEY

Love Logs 5 star review on 15th December 2024

Deborah Holt

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, easy and clean packaging and logs. Good burn, only aesthetic upset is the square clean cut/no bark aspect if piled up. But only minor issue given they are there to burn. Image is of 5 boxes.”

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Posted 5 months ago

Thanks so much for your order and the review! We're always keen for feedback, is there anything we could do to make the logs worthy of five stars instead of four? Thanks! Paul

Posted 5 months ago

“Very pleased, had our first fire with them last night, pleased with the heat they gave out, would I order agin? Of course!”

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Posted 5 months ago

Ahhh thanks so much for the review Kevin! I personally like mixing oak with our standard logs for a more active flame, but you can't be oak for the amount of energy 🔥 Happy log burner season! Paul

Posted 5 months ago

“We are woodburner novices and found the website very helpful. We bought one of the log starter kits which arrived very quickly and the contents were of very good quality.”

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Posted 5 months ago

Hi Craig, really pleased you found us and thanks so much for the review! Happy log burner season 🔥 Paul

Posted 5 months ago

“Good products, good prices and very quick delivery. Highly recommended”

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Posted 5 months ago

Thanks for the awesome review, Fred 🤩 We love seeing our regular customers' names pop up, so thank you for your loyalty and we'll see you again soon! Heather

Posted 5 months ago

“These logs are fantastic in our woodburner- first order of many! Fast delivery too…”

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Posted 5 months ago

Thank you for this awesome review 🤩 The weather isn't forecast to get any warmer, so I'm sure we'll see you again soon! Stay toasty 🔥 Heather

Posted 5 months ago

“Speedy delivery, good quality logs for the wood burner in my van.”

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Posted 5 months ago

Thank you for the great review, Dave, we're glad you love your logs 🙌🏽 Stay toasty and we'll see you again soon Heather

Posted 5 months ago

“Bought 12kg British Oak Charcoal, large box of Hobbit logs & medium box of oak smoking chunks. The charcoal burned long hot during cooking an 8hr brisket & smoking chunks gave a lite smokey flavour. Really pleased with these and will buy again. I bought the Hobbit logs as a trial to see how long a box will last, as we only light the woodburner in the evening, they were as described, dry and burned well with plenty of heat. Overall a great UK company with sustainability and ethics at it's core.”

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Posted 5 months ago

Thank you so much for this incredible and detailed review, Jeff 😍 We're so happy to hear you were happy with all of your products, cooking with British charcoal is a much better experience than the supermarket stuff isn't it! We'd love to see what you're making so don't forget to tag @planetfriendlyfirewood if you post any pictures on socials 🔥 See you again soon! Heather

Posted 5 months ago

“Ooni Karu 12 Fuel Kit. The kit includes everything I need for my Ooni oven. ( charcoal, wood and firelighters ). Excellent quality. Delivery was very quick. Highly recommended.”

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Posted 5 months ago

Thank you so much for the awesome review, David, we're happy you're happy 🥳 Don't forget to tag @planetfriendlyfirewood if you post any pizza pics so we can see what you're making 🍕 See you soon Heather

Posted 5 months ago

“Really great wood perfect for my pizza oven!”

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Posted 5 months ago

Thanks so much Jodie 🔥 Happy pizza making! Paul

Posted 5 months ago

“Arrived nicely packaged and will provide a good supply over the coming weeks. I’m using it for cooking in the Kamado Joe so an experiment at this stage Vs traditional lump wood charcoal.”

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Posted 5 months ago

Thanks for the review Ian! I'd argue British charcoal is traditional lumpwood whereas the bigger brands are more modern, as we still use traditional kiln processes versus the mega factories used by the big brands. Hope it's a good experiment and thanks for the order! Paul

Posted 5 months ago

“Great logs great service”

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Posted 5 months ago

Thanks Ian, we're glad you loved your logs 🔥 See you again soon Heather

Posted 5 months ago

“Quick delivery of my order which was as described”

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Posted 5 months ago

Thank you for the great review, Rich, we're happy you're happy 😀 See you again soon Heather

Posted 5 months ago

“Kindling. Ordered a large box of kindling, easy order and checkout, quick delivery with messages to keep me informed. Kindling as per all previous orders in a recycable box/material with kiln dried wood for easy clean burn.”

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Posted 5 months ago

Thanks so much for the review Dave, and thanks for your continued support! Looking forward to log burner season here 🔥 Paul

Posted 5 months ago

“Always reliable and great products I would highly recommend”

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Posted 5 months ago

Thanks so much for the review and for your continued support 😍 Paul

Posted 5 months ago

“Great experience to start with...simple order proces and logs delivered next day...minimal fuss, and no throw away packaging. Burn is great, very little white smoke and burnt for a good amount of time.”

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Posted 5 months ago

Thanks for the great review Gurjinder... you summed us up perfectly 😍 Happy cooking! Paul

Posted 5 months ago

“Great service and delivery was fast 🙈”

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Posted 5 months ago

Thanks Danny, that's what we do 😎 Paul

Posted 5 months ago

“Cracking pellets for my Ooni pizza oven and great customer service with fast delivery!”

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Posted 5 months ago

Thanks for the review 😍 Happy pizza making! Paul

Posted 5 months ago

“Cracking service with fast delivery. Customer service is faultess. I am new to bbq'ing but from what I can tell the wood is perfect! It gave a nice smoke flavour (not too much - apple wood). Will not hesitate to use again for future orders. Would recommend to everyone also! Great customer service and fast delivery what's not to love!”

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Posted 5 months ago

Thanks so much Laura, been great chatting to you and helping you off on the charcoal journey... so glad you didn't go for gas 😉 Happy cooking! Paul

Posted 5 months ago

“Great quality charcoal that burns for a long time - perfect for smoking or longer cooks - that you can use more than once. No nasty smells either and you know it’s responsibly sourced”

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Posted 5 months ago

Thanks so much Nick that's awesome feedback! Great to hear you're using the burned out stuff again 😃 Happy cooking 🔥 Paul

Posted 5 months ago

“Wonderful little business and a great product. We spite roasted a hog and the result was amazing. I would highly recommend Love Logs”

Love Logs 5 star review on 8th September 2024

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Posted 5 months ago

Thanks so much Ray, food looks amazing! Which chips did you use? With that setup you might find our smoking chunks make life a little easier... 2 or 3 at a time on your charcoal setup would probably make for less fuel top ups. Happy cooking 🔥 Paul

Posted 5 months ago

Love Logs is rated 5.0 based on 2,325 reviews