Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 4,588 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

Company Reviews

Metrics

Info

4.9

Based on 4,588 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent website, easy to order, came a little earlier than expected and enjoying good quality shirt. Will definitely be ordering again.”

Helpful Report

Posted 10 months ago

Hi Catherine, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care and we are glad your order arrived promptly! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Searched the web for a certain type of jacket and up popped LC & Co imeadiate response , paid and awaiting delivery, which will be soon I’m sure Excellent service”

Helpful Report

Posted 10 months ago

Hi Pat, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience and that you are happy with your purchase! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Top class service as always. Many thanks to all the team!”

Helpful Report

Posted 10 months ago

Hi Justin, Thank you for the kind review, we really appreciate it! We're delighted that you have had a great experience with our service, we always try our best to provide the best customer care! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Although my online purchase experience was excellent my size 42 shirt arrived and fits perfectly, on 2 separate occasions dealing with 2 separate senior sales assistants my experience in your Pembroke store was awful and was so bad, on the second occasion, that I just had to walk out. I asked for a round-neck jumper in a 42 as there was only a 44 on the rack. From the stockroom I was given a zip neck version, but also in a 44. When I once again advised that I was a 42, I was told it was tight fitting. The assistant was oblivious there was already a 44 of the version I asked for on the rack, but more importantly, I needed a 42 and not to be sold a 44 because my correct size was not in stock. Regards Ken”

Helpful Report

Posted 10 months ago

“Excellent service as always. Top range and choice. Makes it easier buying on-line knowing that any issue I may have on size etc, will be resolved very quickly. That's why I keep coming back.”

Helpful Report

Posted 10 months ago

Hi Alan, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Very fast shipping and brand on top of the world”

Helpful Report

Posted 10 months ago

HI Maurizio, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience, and we are glad your order arrived promptly! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Labelling was not correct on shirt. XL is not equal to 17. Aside from that €200 for a basic Copeland own brand shirt is excessive! I’m sure people buy them but…! Otherwise that the clothes are great and I have shopped with Copelands for years.”

Helpful Report

Posted 10 months ago

“It’s easy to give positive feedback about the amazing clothes which Louis Copeland have but it’s the after service which sets them apart altering clothes/taking back online purchases with ease so congratulations to your all round set up .”

Helpful Report

Posted 10 months ago

Hi Ivor, Thank you for the great review, we really appreciate it! We're delighted to hear that you have had a great experience with our service, we always try to provide the best customer care! Thank you for being such a loyal customer, wishing you all the best! The Louis Copeland Team

Posted 10 months ago

“Incredibly impressed by the service here. Items were delivered within 48 hours with a personalised and partially handwritten note inside. Lovely touch and these things really matter. Will 100% check the LC website first for stuff I want from now on as I’d much rather spend my money here.”

Helpful Report

Posted 10 months ago

Hi Stephen, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care, we are glad you appreciate it! Thank you for being such a loyal customer, wishing you all the best! The Louis Copeland Team

Posted 10 months ago

“Exceptional service . Fast reposnse (minutes not hours or days!) with flexible solution to wrong size ordered with correct size placed on hold in shop for collection and finally change of style offered with no quibble. Take a bow Louis Copeland On Line and Gant shop Dundrum”

Helpful Report

Posted 10 months ago

Hi Alan, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience with the customer service team, we always try our best to provide the best customer care! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Excellent service would highly recommend them 👍”

Helpful Report

Posted 10 months ago

Hi Margaret, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Clothes came as described, I've bought from here twice and will continue to do so”

Helpful Report

Posted 10 months ago

Hi There, Thank you for the kind review, we really appreciate it! We're delighted that you have had a great experience, and that you are happy with your purchase! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“I am just delighted with my purchase and the service was excellent Thank you”

Helpful Report

Posted 11 months ago

Hi Susan, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience, and that you are happy with your purchase! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Hassle free shopping whether in store or on line.”

Helpful Report

Posted 11 months ago

Hi Robbie, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care in-store and online! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Louis Copeland & sons I have to say you're staff are very helpful especially Aaron nothing is too much for them.. It easy to see why you'll been in business so long. Always a pleasure to deal with you & your wonderful staff in store or online. Keep up the good work.”

Helpful Report

Posted 11 months ago

Hi Gerry, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience with the customer service team, we always try our best to provide the best customer care! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Highly recommend!”

Helpful Report

Posted 11 months ago

Hi There, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Quick delivery, high quality, excellent service”

Helpful Report

Posted 11 months ago

Hi Gerard, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience, and we are glad your order arrived promptly! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“This is a family firm with whom I have dealt for forty years. I have always loved the banter with Louis senior in Capel Street or Paul or with Adrian in Pembroke Street. Along with great service and true brand value, Louis Copeland is a great place to shop. I bought my first online order last month, a lovely blue eternal shirt, and I have my eye on a brown leather weekend case. I wish Louis Copeland and sons every success. They deserve it!”

Helpful Report

Posted 11 months ago

“Exceptional Service, Highest Quality items, Superb AfterSale Service & Very Good Value for Money. A +++++++++++++++++++++”

Helpful Report

Posted 11 months ago

Hi Gerard, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had such a great experience, we always try our best to provide the best customer care, we are glad you appreciate it! Thank you for being such a loyal customer, wishing you all the best! The Louis Copeland Team

Posted 11 months ago

“Superb interaction with both my wife and I, left us to source the shirts and stepped in at the appropriate time.”

Helpful Report

Posted 11 months ago

Hi Declan, Thank you for the lovely review, we really appreciate it! We're delighted to hear that you have had a great experience with our service, we always try to provide the best customer care! Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 11 months ago

Louis Copeland And Sons is rated 4.9 based on 4,588 reviews