Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 4,590 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

Company Reviews

Metrics

Info

4.9

Based on 4,590 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I shop regularly in your Dundrum and Wicklow St branches and also online. I honestly believe you guys offer the best customer service and shopping experience around at the moment. Amazing staff ( we know each other on first name terms ) great to help you with different items or accessories, never a hard sell, always a a generous discount applied or loyalty points, free alterations, super quick online deliveries and on it goes. The fact I’ve dealt with almost the same people for almost 10 years says something about how you run your business and the loyalty you cultivate with the team. Also have a great experience with the newer staff who are equally competent and energetic. Every engagement is relaxed, welcoming and professional-something that I know is very difficult to do consistently and genuinely. I also think you have really update your game in terms of the range on offer. Some superb new labels and looks, that avoid the usual brand names on offer. Last of all I thought you managed the move to online during Covid remarkably well. I think I actually bought more from you then which shows real business acumen. I’m a fan, you deserve credit for a job very well done and please pass this onto the team”

Helpful Report

Posted 2 years ago

Hi Martin, Thank you for taking the time to write such a lovely review, it means the world to us! It's lovely to hear your kind words about your experience with the Louis Copeland team. We will always strive to ensure you have the best experience in-store and online. Thank you for shopping with us; we really appreciate your continued support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“First class service for an occasional customer..100% satisfaction every time I purchase. Of the many companies I have dealt with,LC employs the best experience of service experience. Will be back! Una”

Helpful Report

Posted 2 years ago

Hi Una, Thank you for the five-star and lovely review. It is greatly appreciated! We are delighted to hear you were pleased with the first-class service. Thank you for choosing to shop with us; we really appreciate your support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“Very straightforward ordering system. Products delivered promptly and as advertised. Personal note with invoice much appreciated.”

Helpful Report

Posted 2 years ago

Hi There, Thank you for the five-star review, we really appreciate it! We are delighted to hear you were pleased with the efficient delivery and service. Thank you for shopping with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“excellent service”

Helpful Report

Posted 2 years ago

Hi Martin, Thank you for the five-star review. It means a lot! We are thrilled to hear you were happy with the excellent service. Thank you for choosing to shop with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“Beautiful Gant down gilet, beautiful quality, packaging perfect with a personal thank you for the purchase. Lovely touch. Also, very helpful online with a query I had. 10/10”

Helpful Report

Posted 2 years ago

Hi Faye, Thank you for the five-star review. It means a lot to us! We are delighted to hear you are happy with the top-quality products and excellent service. Thank you for choosing to shop with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“As always, great service. Especially from Aaron. Very helpful.”

Helpful Report

Posted 2 years ago

Hi Mikkel, Thank you for the five-star review, it is greatly appreciated. We are delighted to hear you were pleased with the great customer service. Thank you for shopping with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“Very fast efficient sale”

Helpful Report

Posted 2 years ago

Hi Peter, Thank you for the five-star review. It means a lot! We are thrilled to hear you were happy with the efficient service. Thank you for choosing to shop with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“Excellent customer service, in store and delivery.”

Helpful Report

Posted 2 years ago

Hi Sinead, Thank you for the five-star review. It means the world to us! We are thrilled to hear you had a great shopping experience. We will always strive to give you the best service in-store and online. Thank you for shopping with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“Paid my first visit to Louis Copeland and Jeff assisted me with the purchase of an UBR Regulator Parka and what a fabulous jacket. Jeff was excellent with his advice and help. Thank you. Aidan Hennessey”

Helpful Report

Posted 2 years ago

Hi Aidan, Thank you for the five-star review. It means a lot to us! We are thrilled to hear you had a great shopping experience and are happy with your purchase. Thank you for shopping with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“Extremely efficient service, very satisfied with the overall purchase procedure which the merchant. Highly recommended. Shipping with DPD had some issues but this is out of the control of the merchant. For shipping to continental Europe I will opt for DHL next time.”

Helpful Report

Posted 2 years ago

Hi There, Thank you for the five stars, it means a lot! We are happy to hear you were pleased with the quality of the service. Thank you for shopping with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“I’ve been shopping at a Louis Copeland for 40 years first in Capel Street and of late in Galway. Excellent shop, excellent cloths and above all excellent staff”

Helpful Report

Posted 2 years ago

Hi Declan, Thank you for the five stars, it is greatly appreciated! We are delighted to hear you are pleased with our service and selection of high-quality products. We will always strive to ensure you have the best experience no matter where you are! Thank you for shopping with us; we really appreciate your continued support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“Great service throughout and a great help when my delivery had to be returned,thanks Aaron!”

Helpful Report

Posted 2 years ago

Hi Paul, Thank you for the five-star review. It means the world to us! We are thrilled to hear you found our service to be efficient. Thank you for shopping with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“I have always been extremely satisfied with both products and service.”

Helpful Report

Posted 2 years ago

“Hi I have been shopping online with you for the last number of years. in all that time once there was an error with a stock item that was dealt with perfectly from my perspective to inform me of the issue and the item could not be dispatched. My shopping experience with you is 10/10 and I cannot fault any aspect of my shopping. In fact, if I order a size and it's not to my size I find someone else where possible to buy it and save the returns ......”

Helpful Report

Posted 2 years ago

Hi Peter, Thank you for the five-star review. It means a lot to us! We are thrilled to hear you had a great shopping experience. We will always strive to give you the best service. Thank you for shopping with us; we really appreciate the continued support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“First Class service, Always !! Personal attention to detail has passed seamlessly from generation to generation and without exception has filtered down to all staff members I've dealt with. It's been a pleasure to shop with Loius Copeland for nigh on thirty years!”

Helpful Report

Posted 2 years ago

Hi John, Thank you for the five-star and lovely review. It is greatly appreciated! We are delighted to hear you were pleased with the first-class service. Thank you for choosing to shop with us; we really appreciate your continued support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“Excellent Irish company, the service is exemplary from order to delivery. The staff are so courteous and helpful which especially makes the whole shopping experience so enjoyable. An absolute pleasure to transact business with.”

Helpful Report

Posted 2 years ago

Hi Christopher, Thank you for the five-star and lovely review, it is greatly appreciated! We are thrilled to hear you are pleased with our service, we will always strive to ensure you have the best experience online and in-store. Thank you for shopping with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“Great service 👍”

Helpful Report

Posted 2 years ago

Hi There, Thank you for the five-star review. It means a lot! We are thrilled to hear you were happy with the great service. Thank you for choosing to shop with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“amazing service. special mention to my namesake John Byrne on wicklow st who sorted me out with Groom suits last year.”

Helpful Report

Posted 2 years ago

Hi John, Thank you for the five stars, it is greatly appreciated! We are delighted to hear you are pleased with our service, we will always strive to ensure you have the best experience online and in-store. Thank you for shopping with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“Excellent service, have bought through the website loads of times and if any alterations needed, have just popped into Dundrum and they sort it for me.”

Helpful Report

Posted 2 years ago

Hi Jeff, Thank you for the five-star review. It means a lot! We are thrilled to hear you were happy with the excellent service. Thank you for choosing to shop with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

“Does exactly what it says on the packet. Quality products with prompt delivery. Couldn’t ask for more.”

Helpful Report

Posted 2 years ago

Hi Eoin, Thank you for the five stars. It is greatly appreciated! We are delighted to hear you were pleased with the quality products and prompt delivery. Thank you for choosing to shop with us; we really appreciate the support! Wishing you all the best, The Louis Copeland Team

Posted 2 years ago

Louis Copeland And Sons is rated 4.9 based on 4,590 reviews