Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 4,588 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

Company Reviews

Metrics

Info

4.9

Based on 4,588 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent prompt service & quality Gant 1/4 zip jumper”

Helpful Report

Posted 9 months ago

Hi Juan, Thank you for the lovely review, we really appreciate it! We're delighted that you are happy with the quality and that you had a great experience! Wishing you all the best, The Louis Copeland Team

Posted 9 months ago

“Once again amazing customer centric service. Both online and in-store service is second to none. Looking forward to my next purchase.”

Helpful Report

Posted 9 months ago

Hi Enda, Thank you for the great review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care online and in-store! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 9 months ago

“I’m just excited with the level of clothing quality and parcels delivery, soo high. Thank you !”

Helpful Report

Posted 9 months ago

Hi Eldar, Thank you for the kind review, we really appreciate it. We're delighted that you have had a great experience! Wishing you all the best, The Louis Copeland Team

Posted 9 months ago

“Hi Louis, I have to say that I’ve had a very good experience by shopping at your store even though it was on line, product was as described by you and fits like a glove, excellent service and looking to visit your shop on Capel st. Best Regards Pat”

Helpful Report

Posted 9 months ago

Hi Pat, Thank you for the great review, we really appreciate it! We're delighted that you have had a great experience shopping online, we always try our best to provide the best customer care! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 9 months ago

“This family retail firm has the rare ability to find the clothing that the customer wants, that fits them properly, and that is of good quality. While fashions change the personal tailoring genius of the grandfather can be seen in the son, and now in the grandson. When the Irish do something well they are, like this family, simply unbeatable.”

Helpful Report

Posted 9 months ago

Hi Felix, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 9 months ago

“Great service. Great quality clothes. Will definitely shop here again”

Helpful Report

Posted 9 months ago

Hi Fionán, Thank you for the five-star review, we're delighted that you have had a great experience! Wishing you all the best, The Louis Copeland Team

Posted 9 months ago

“I love purchasing from Louis as the sales team are amazing and the presentation of your purchase is lovely as in packed with care and attention to detail 10/10”

Helpful Report

Posted 9 months ago

Hi Brian, Thank you for the great review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 9 months ago

“This will sound like a fake review but I purchased with a gift card on line 2 items, one didn't suit, my fault and the returns / credit process was so easy. I decided to go to Dundrum shop to get something else and a gentleman "Ham" looked after me, he was very professional and I would highly reccomend him. He needed to alter one item and rather than me hanging around he arranged a delivery. It is great to still have a company that values the customer in person and online. "top Marks"”

Helpful Report

Posted 9 months ago

Hi John, Thank you for the kind review, we really appreciate it! We're delighted that you have had a great experience with the returns process and with Ham, we always try our best to provide the best customer care! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 9 months ago

“I never received the jacket. It apparently was stolen off of my porch. first this has happened in 5 years of living here. The upredictability of DHL delveries vs UPS or FedEx make transactions a chgallenge and will keep me from ordering again. You have great products.”

Helpful Report

Posted 10 months ago

Hi Thomas, Thank you for your review! It was a pleasure to speak with you on the phone to try and help with the hassle you had with DHL. As discussed please contact us directly should you wish to take up our offer we committed to. Please do reach out if we can do anything further! Kind regards, Aaron

Posted 9 months ago

“Very efficient store to deal with and order from. They contact directly if any issue with order snd package always arrives beautifully presented and packed.”

Helpful Report

Posted 10 months ago

Hi Anne, Thank you for the kind review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Good staff, quick and friendly reply to questions. Delivery is good. Nothing negative to say.”

Helpful Report

Posted 10 months ago

Hi Vincent, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience with our service, and we are glad your order arrived promptly! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Great place to shop on line. So helpful and when I had an issue they sorted it for me instantly. Couldn’t reccomenf them enough and will definitely be back”

Helpful Report

Posted 10 months ago

Hi Owen, Thank you for the lovely review, we really appreciate it! We're glad that you have had a great experience, we always try our best to provide the best customer care! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Excellent service all the time, I have no idea how they manage such consistent excellence but just another level whether online or in person.”

Helpful Report

Posted 10 months ago

Hi Mel, Thank you for the great review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care in-store and online! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“It is always a pleasure to shop in the Capel Street shop. The staff are excellent, friendly and put you at ease. They also give excellent advice in helping you to select your purchases. I have also ordered online several times from Louis Copeland & Sons and again got superb service. I’m very happy to recommend Louis Copeland & Sons.”

Helpful Report

Posted 10 months ago

Hi Francis, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care in-store and online! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Fantastic service and great quality.”

Helpful Report

Posted 10 months ago

Hi There, Thank you for the lovely review, we really appreciate it! We're delighted that you are happy with the quality and that you had a great experience! Wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“My shopping experience was excellent no problems whatsoever 👌.”

Helpful Report

Posted 10 months ago

Hi Maurice, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience with our service! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“A pleasure to deal with”

Helpful Report

Posted 10 months ago

Hi Ruth, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“A pleasure to deal with”

Helpful Report

Posted 10 months ago

“Brilliant service as usual”

Helpful Report

Posted 10 months ago

Hi David, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Customer service is excellent every time.”

Helpful Report

Posted 10 months ago

Hi Philip, Thank you for the kind review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

Louis Copeland And Sons is rated 4.9 based on 4,588 reviews