Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 4,479 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

Company Reviews

Metrics

Info

4.9

Based on 4,479 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent customer experience from start to finish. Both on line and in store.”

Helpful Report

Posted 10 months ago

Hi There, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience with our service, we always try to provide the best customer care. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 10 months ago

“I am very please with my recent Louis Copeland order, it arrived on time and was as described. I wouldn’t expect anything different having bought a suit from them 30 years ago the service is still excellent”

Helpful Report

Posted 10 months ago

Hi Paul, Thank you for the five-star review, we really appreciate it! We're delighted that you have had a great experience with our online store, and we are glad you received your order quickly! Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 10 months ago

“The process was - as always - seamless. Great customer experience ..”

Helpful Report

Posted 10 months ago

Hi There, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience! Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 10 months ago

“I was very impressed with the service that I got! I was returning two items which unfortunately did not suit. There was absolutely no problem in doing so the Cork shop where I was treated very politely!”

Helpful Report

Posted 10 months ago

Hi Brenda, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience with our service, we always try to provide the best customer care. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 10 months ago

“Great product fast service and great customer service would definitely recommend”

Helpful Report

Posted 10 months ago

Hi Alan, Thank you for the great review, we really appreciate it! We're delighted that you are happy with your purchase. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 10 months ago

“Unreal as always, top service”

Helpful Report

Posted 10 months ago

Hi Corey, Thank you for the great review, we really appreciate it! We're delighted that you have had such a good experience. Thank you for being such a loyal customer, wishing you all the best! The Louis Copeland Team

Posted 10 months ago

“Excellent online shop. They even called to check the size of an item I had incorrectly selected. Really quick dispatch and delivery.”

Helpful Report

Posted 10 months ago

Hi Dan, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience with our service, we always try to provide the best customer care. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 10 months ago

“Service was excellent ,, beyond my expectations… product was beautiful … I will be ordering more items in the future !”

Helpful Report

Posted 10 months ago

Hi Dino, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience with our service, we always try to provide the best customer care. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 10 months ago

“Savage as usual”

Helpful Report

Posted 10 months ago

Hi James, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience with our service! Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 10 months ago

“Got exactly what was ordered. Delivery was sooner than expected Very satisfied on this occasion”

Helpful Report

Posted 10 months ago

Hi Patrick, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience with our service and that you are happy with your purchase. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 10 months ago

“Excellent service,got free delivery as bought two shirts.Obe was slightly damaged,absolutely great service,supplied with label to return and had a new one delivered before I could post the damaged one back.Nice in this day and age that a company is customer focused!!”

Helpful Report

Posted 10 months ago

Hi Mick, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience with our service and that the issue was resolved to your satisfaction, we always try to provide the best customer care. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 10 months ago

“Husband very happy with jumper and excellent delivery and service.”

Helpful Report

Posted 10 months ago

Hi Anne, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience with our service and that you received your order promptly. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 10 months ago

“Bought some stuff online and it was delivered fine . One of the tops was a bit tight so I brought it back to the capel street store to be swapped for a bigger size. While there I bought a couple of additional shirts and the chap I was dealing with arranged for them,(and the shirt I was wearing), to be adjusted by the tailor to fit me better. Great service. Michael”

Helpful Report

Posted 10 months ago

Hi Michael, Thank you for the great review! We really appreciate it. We're so happy that you were able to get sorted with your exchange and that your shirts are now tailored to fit you better. We always try to provide the best customer care. Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Efficient online ordering experience and prompt delivery with a much welcomed reduced packaging option. Products in top condition. Thanks again.”

Helpful Report

Posted 10 months ago

Hi Alan, Thanks for the great review, we appreciate it! We're glad to hear that you are happy with our service and opted for the reduced packaging! We always try to provide the best customer care. Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Fantastic as always from ordering to receiving, had a fantastic 2023 shopping with you, can't thank you enough, thanks guy's Regards Mark”

Helpful Report

Posted 10 months ago

Hi Mark, Thank you for the great review! We really appreciate it. We're delighted to hear that you are happy with your purchases and our service. Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Purchased a pair of Gant chino jeans on line and I have to say the the service from Louis Copeland is exceptional. When my items arrived they were boxed properly, delivered on time and I was kept up to date with each stage. Highly recommended. Thank you.”

Helpful Report

Posted 10 months ago

Hi Mark, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Jumper was bobbly had to sent back”

Helpful Report

Posted 10 months ago

Hi Daniel, Thank you for your feedback! We have been in touch to try and get this issue resolved and to see if you would like a replacement product as a substitute. If you wish to avail of this please do not hesitate to get in contact with us on 01 207 9069 or email us on webcustomerservice@louiscopeland.ie. Let us know if we can do anything at all to make this right! Kind regards, Aaron

Posted 10 months ago

“i have been a customer for decades, I cannot fault the service or clothing received throghout that period. In particular i would like to thank Florencia for her assistance in relatin to my recent purchase. Kind Regards, JA O Riordan”

Helpful Report

Posted 10 months ago

Hi Austin, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience, we always try to provide the best customer care. Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“The speed of service and friendliness of staff is excellent. My package arrived on time and was exactly as I had imagined it.”

Helpful Report

Posted 10 months ago

Hi Karl, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience and that you are happy with your purchase. Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

“Hi Louis, We dont know each other, but I am 2020 EOY Alumni. I am sure we will connect at some stage. I just wanted to say that the guys in Dundrum (each and veryone) are always pleasant, helpful and knowledgable. All the best. Gary Wickham”

Helpful Report

Posted 10 months ago

Hi Gary, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience with the guys in Dundrum! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 10 months ago

Louis Copeland And Sons is rated 4.9 based on 4,479 reviews