Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 4,588 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

Company Reviews

Metrics

Info

4.9

Based on 4,588 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy to order,great value and order received very quick”

Helpful Report

Posted 2 months ago

“Unparalleled customer service from the LC team. Whether shopping or browsing the team are always welcoming and helpful.”

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Posted 2 months ago

“Fast effecient service. I was delighted with the experience.”

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Posted 2 months ago

Hi Marie, Thank you for the review, we really appreciate it! We're delighted that you had a great experience shopping with us. We always try our best to provide the best service, products and after care, and we are glad you appreciated it! If there is anything we can do different to make this a 5 Star review please do let us know. Wishing you all the best. The Louis Copeland Team

Posted 1 month ago

“Always a pleasure to purchase from Louis Copeland, the customer service is second to none. Great selection of quality clothing also. If there was one thing i'd change it would be the desktop version of the website. You can't sort items (e.g. by cost or popularity etc). It works on the mobile version. Surely this can be rectified easily enough. But apart from that, great shop, fantastic staff and i'll continue to be a customer!”

Helpful Report

Posted 2 months ago

Hi Billy, Thank you for the review, we really appreciate it! I've made note of your comment regarding the online version and will pass this on to the IT department. Otherwise we are delighted that you had a great experience shopping with us. We always try our best to provide the best service, products and after care, and we are glad you appreciated it! Wishing you all the best. The Louis Copeland Team

Posted 1 month ago

“Excellent service, fast and professional..Highly recommend”

Helpful Report

Posted 2 months ago

Hi Elizabeth, Thank you for the review, we really appreciate it! We're delighted that you had a great experience shopping with us. We always try our best to provide the best service, products and after care, and we are glad you appreciated it! Wishing you all the best. The Louis Copeland Team

Posted 1 month ago

“everthing was just excellent many thanks”

Helpful Report

Posted 2 months ago

Hi Aidan, Thank you for the review, we really appreciate it! We're delighted that you had a excellent experience shopping with us. We always try our best to provide the best service, products and after care, and we are glad you appreciated it! Wishing you all the best. The Louis Copeland Team

Posted 1 month ago

“Fantastic service so quick and beautifully packaged didn't even have to wrap it 👏 thank you so much”

Helpful Report

Posted 2 months ago

Hi Sue, Thank you for the review, we really appreciate it! We're delighted that you had a great experience shopping with us and were happy with the packing. We always try our best to provide the best service, products and after care, and we are glad you appreciated it! Wishing you all the best. The Louis Copeland Team

Posted 1 month ago

“The service in Louis Copeland and Sons is second to none. I will shop here again and again.”

Helpful Report

Posted 2 months ago

Hi Kathleen, Thank you for the review, we really appreciate it! We're delighted that you had a great experience shopping with us. We always try our best to provide the best service, products and after care, and we are glad you appreciated it! Wishing you all the best. The Louis Copeland Team

Posted 1 month ago

“I had an ageing uncecognised online voucher code and the staff in the call centre went over and above to ensure that i was able to use it and i was able to make my purchase. I was absolutely delighted with the service! Mark Conlon”

Helpful Report

Posted 2 months ago

Hi Mark, Thank you for the review, we really appreciate it! We are happy you had no issues with your online voucher and are always here to assist. We're delighted that you had a great experience shopping with us. We always try our best to provide the best service, products and after care, and we are glad you appreciated it! Wishing you all the best. The Louis Copeland Team

Posted 1 month ago

“Excellent customer service and fast delivery”

Helpful Report

Posted 2 months ago

Hi Caroline, Thank you for the review, we really appreciate it! We're delighted that you had a great experience shopping with us and were happy with your delivery. We always try our best to provide the best service, products and after care, and we are glad you appreciated it! Wishing you all the best. The Louis Copeland Team

Posted 1 month ago

“Great service, prompt delivery, good price and quality Belstaff jacket. I would definitely recommend anyone to use this company.”

Helpful Report

Posted 2 months ago

Hi Steven, Thank you for the review, we really appreciate it! We're delighted that you had a great experience shopping with us and were happy with your Belstaff Jacket. We always try our best to provide the best service, products and after care, and we are glad you appreciated it! Wishing you all the best. The Louis Copeland Team

Posted 1 month ago

“Always fantastic value ,great quality of products fantastic delivery and great after sales service is required.”

Helpful Report

Posted 2 months ago

“Great web site and top quality brands. Regular offers and discounts appreciated. One criticism - very limited supply of size Large or 16.5” collars in Paul & Shark shirts. 👍”

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Posted 2 months ago

“As someone who has previous experience working in the rag trade in my youth the importance of excellent customer service was instilled in me by my employer. I have always experienced this with Louis Copeland and have no problem referring them to family or friends.”

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Posted 2 months ago

“very good”

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Posted 2 months ago

“Good quality stuff and perfect service.”

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Posted 2 months ago

“Excellent website. Queries answered quickly & helpfully. Quality excellent as expected. Highly recommend.”

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Posted 2 months ago

“As always,product delivered very quickly,great quality brand,great company to deal with”

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Posted 2 months ago

Hi Philip, Thank you for the review, we really appreciate it! We're delighted that you had a great experience shopping with us. We always try our best to provide the best service, products and after care, and we are glad you appreciated it! Wishing you all the best. The Louis Copeland Team

Posted 1 month ago

“It arrived in good time nicely parcelled but I can't review the jumper itself yet as irs a Christmas present for my son.”

Helpful Report

Posted 2 months ago

Hi Mary Thank you for the review, we really appreciate it! We're delighted that you had a great experience shopping with us hopefully your son loves his jumper. We always try our best to provide the best service, products and after care, and we are glad you appreciated it! Wishing you all the best. The Louis Copeland Team

Posted 1 month ago

“I have been a customer in Louis Copeland and Sons shops through the years and now I more often than not use the on line service. I made a mistake with the shirt size and tailoring style. It just didn't suit. I went to Capel Street and the treatment I got was fantastic. I came away with a replacement shirt which suited me perfectly. Thank you all so much! Terry Duffy”

Helpful Report

Posted 2 months ago

Hi Terry, Thank you for the review, we really appreciate it! I will pass your message onto Capel Street, hopefully this hasn't put you off shopping online as well as the team in the web are always here to help. We always try our best to provide the best service, products and after care, and we are glad you appreciated it! Wishing you all the best. The Louis Copeland Team

Posted 1 month ago

Louis Copeland And Sons is rated 4.9 based on 4,588 reviews