Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 4,479 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

Company Reviews

Metrics

Info

4.9

Based on 4,479 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Unbelievable service. Bought a suit recently too and the service from the manager was exceptional”

Helpful Report

Posted 6 months ago

Hi There, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 6 months ago

“A mixed bag really. Initial order was one great pair of trousers and one which was obviously old stock and included a brown stain on one leg. i spoke to Customer Services who were extremely apologetic and helpful. It was agreed that a replacement pair of the beige trousers would be sent but this time the same model as the blue ones. All great except when they arrived they wernt the same model as the blue and whilst the waist had been altered as requested (38w down to 37) they hadnt reduced the seat and sides in line with the waist. Disapointing and have now taken to local tailor for proper alteration. So staff extemely helpful and delightful to deal with but their product and alteration knowledge would appear to be lacking”

Helpful Report

Posted 6 months ago

“Thank you for outstanding service, both in person and online. I have been a customer for many years and always feel I get genuine personal service when I shop with you. Keep achieving this level of service and you will have loyal customers for years to come.”

Helpful Report

Posted 6 months ago

Hi Frank, Thank you for taking the time to leave such a kind review, it means a lot to us! We are thrilled to hear you were impressed by the overall quality of service, we always try our best to provide the best customer care and are glad you appreciate it! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 6 months ago

“I have been buying from Louis Copeland and sons for well over 20 years. I buy mostly Gant. When you go into Gant Dundrum, the staff make an effort to be friends, and you will remain a friend. I feel its more than just business with them. Theyre not afraid to tell you if something is not suitable for you. 5 stars deserved. ✨✨✨✨✨”

Helpful Report

Posted 6 months ago

Hi William, Thank you for taking the time to leave such a kind review, it means a lot to us! We are thrilled to hear you were impressed by the overall quality of service, we always try our best to provide the best customer care and are glad you appreciate it! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 6 months ago

“I ALWAYS FEEL THAT I AM A VALUED CUSTOMER”

Helpful Report

Posted 6 months ago

Hi Norbert, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 6 months ago

“Very, very pleased with my recent purchase experience online of a pair of Gant chinos and the follow up. The chinos were shortened to my inside leg size but I discovered that the waist size on the Gant label was not correct but Louis Copeland had no problem making the adjustment to the correct waist measurement. Not only did they adjust that pair of chinos but another pair of Gant chinos which I had purchased over a year previously. (Gant seem to use elastic measuring tapes!) I couldn't have been happier with the customer service.”

Helpful Report

Posted 6 months ago

Hi James, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care! Thank you for being such a loyal customer, wishing you all the best, The Louis Copeland Team

Posted 6 months ago

“Excellent service as always, many thanks.”

Helpful Report

Posted 6 months ago

“Always very happy with my online purchases .LC stocks the brands which I regularly wear . Aaron ,who is incharge of the website is always very helpful. Never any hassle returning items which do not suit . I will.continue shopping with Louis Copeland .”

Helpful Report

Posted 6 months ago

Hi Michael, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had such a great experience, we always try our best to provide the best customer care, we are glad you appreciate it! Thank you for being such a loyal customer, wishing you all the best! The Louis Copeland Team

Posted 6 months ago

“Excellent quality and customer service, as always”

Helpful Report

Posted 6 months ago

Hi Ian, Thank you for the fantastic review, we really appreciate it! We're delighted that you are happy with your purchase. We always try our best to provide the best customer care, we are glad you appreciate it! Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 6 months ago

“Excellent service and a Thank you to Emma for all her help.”

Helpful Report

Posted 6 months ago

Hi Geraldine, Thank you for the five-star review, we really appreciate it! We're delighted that you have had such a great experience, we always try our best to provide the best customer care, we are glad you appreciate it! Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 6 months ago

“Buying online or in shop the LC team have impeccable customer service, super responsive and with an added touch of class!”

Helpful Report

Posted 7 months ago

Hi Martin, Thank you for the five-star review, we really appreciate it! We're delighted that you have had such a great experience, we always try our best to provide the best customer care, we are glad you appreciate it! Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 6 months ago

“Beautiful Ralph Lauren t shirt and quarter zip. Extremely fast delivery !!! Highly recommended to shop at Louis Copeland”

Helpful Report

Posted 7 months ago

Hi Lisa, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had such a great experience, we always try our best to provide the best customer care, we are glad you appreciate it! Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 6 months ago

“Excellent service. Needed to exchange tshirts for a different size and was very quick turnaround. Everything is top quality”

Helpful Report

Posted 7 months ago

Hi Eadaoin, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had such a great experience, we always try our best to provide the best customer care, we are glad you appreciate it! Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 6 months ago

“Ordered a cream/beige cashmere beany hat. I love the hat and it will get lots of wear. A little on the pricey side but it is exactly what I wanted and cashmere is expensive anyway.”

Helpful Report

Posted 7 months ago

Hi Deirdre, Thank you for the five-star review, we really appreciate it! We're delighted that you are happy with your purchase. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 6 months ago

“Very professional and quality service. Not just shoved in a bag.!”

Helpful Report

Posted 7 months ago

Hi There, Thank you for the lovely review, we really appreciate it! We're delighted that you have had such a great experience, we always try our best to provide the best customer care, we are glad you appreciate it! Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 7 months ago

“Great quality, great value, quick delivery!”

Helpful Report

Posted 7 months ago

Hi There, Thank you for the lovely review, we really appreciate it! We're delighted that you are happy with the quality and that you had a great experience! Wishing you all the best, The Louis Copeland Team

Posted 7 months ago

“Always find good sales on Louis Copeland, never without sizes and great range of brands. Never have issues with delivery, quick delivery response and greatly packaged, would highly recommend using this website for men’s clothing in general.”

Helpful Report

Posted 7 months ago

Hi Joanna, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had such a great experience, we always try our best to provide the best customer care, we are glad you appreciate it! Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 7 months ago

“Great service. My box arrived and was missing an item. Customer service had another box sent out to me immediately on receipt of my email.”

Helpful Report

Posted 7 months ago

Hi There, Thank you for the kind review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care and we are glad the issue was resolved to your satisfaction. Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 7 months ago

“Excellent as alway”

Helpful Report

Posted 7 months ago

“Amazing quality clothes and superb delivery.”

Helpful Report

Posted 7 months ago

Hi Pól, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience with our service, and we are glad your order arrived promptly! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 7 months ago

Louis Copeland And Sons is rated 4.9 based on 4,479 reviews