Louis Copeland And Sons Reviews

Name: Louis Copeland And Sons
Rating: 4.89

4.9 Rating 4,588 Reviews

99 %

of reviewers recommend Louis Copeland And Sons

Company Reviews

Metrics

Info

4.9

Based on 4,588 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

00 353 1 207 9069

Email:

info@louiscopeland.com

Location:

Unit 5, Churchtown Business Park

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Louis Copeland And Sons 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Unbelievable service , asked on chat before I ordered some shirts would they arrive before a certain deadline I had and they replied extremely quickly . Ordered on a Saturday and shirts are being delivered the following Tuesday !, by hand ! Really exceptional , blown away :)”

Helpful Report

Posted 1 year ago

Hi Philip, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 1 year ago

“When it comes the Customer Experience, Louis Copeland & Sons set a very high benchmark. The team are always helpful and go over & above to get me sorted. Special mention to Ham in the Dundrum Store - top class service, every time. The online service is super efficient too.”

Helpful Report

Posted 1 year ago

Hi There, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care both online and in-store! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 1 year ago

“I found it impossible to purchase a voucher on line - then I phoned your shop and was informed that your don't issue vouchers!. However the chap that answered the phone was helpful and he went on line and tried as I did to purchase a voucher on line and after some difficulty he eventually got it for me. Its the Card company you use is unfriendly. they wanted me to sign up with them and I was very suspicious . I would be reluctant to order a voucher again, I would go elsewhere.”

Helpful Report

Posted 1 year ago

“Exceptional customer service with my online order. Had to exchange sizes and the whole process was communicated efficiently and professional throughout.”

Helpful Report

Posted 1 year ago

Hi Olan, Thank you for the fantastic review, we really appreciate it! We're delighted to hear that you have had a great experience with our service, we always try to provide the best customer care. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 1 year ago

“I discovered this online store by chance, while looking for a specific brand. I appreciated the very friendly and competent discussions, which helped me to get exactly what I needed. The products I ordered arrived at their destination as expected, perfectly packed, according to the descriptions and photos. Thank you very much, see you soon.”

Helpful Report

Posted 1 year ago

Hi Christian, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience, we always try our best to provide the best customer care, and we're glad you are happy with your purchases too! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 1 year ago

“As always the on-line experience was flawless. Easy to order. On-time delivery.”

Helpful Report

Posted 1 year ago

Hi Patrick, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience! Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 1 year ago

“Fast efficient service - good sale price on Barbour Jacket.”

Helpful Report

Posted 1 year ago

Hi There, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience! Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 1 year ago

“Excellent customer experience from start to finish. Both on line and in store.”

Helpful Report

Posted 1 year ago

Hi There, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience with our service, we always try to provide the best customer care. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 1 year ago

“I am very please with my recent Louis Copeland order, it arrived on time and was as described. I wouldn’t expect anything different having bought a suit from them 30 years ago the service is still excellent”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for the five-star review, we really appreciate it! We're delighted that you have had a great experience with our online store, and we are glad you received your order quickly! Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 1 year ago

“The process was - as always - seamless. Great customer experience ..”

Helpful Report

Posted 1 year ago

“I was very impressed with the service that I got! I was returning two items which unfortunately did not suit. There was absolutely no problem in doing so the Cork shop where I was treated very politely!”

Helpful Report

Posted 1 year ago

Hi Brenda, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience with our service, we always try to provide the best customer care. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 1 year ago

“Great product fast service and great customer service would definitely recommend”

Helpful Report

Posted 1 year ago

Hi Alan, Thank you for the great review, we really appreciate it! We're delighted that you are happy with your purchase. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 1 year ago

“Unreal as always, top service”

Helpful Report

Posted 1 year ago

Hi Corey, Thank you for the great review, we really appreciate it! We're delighted that you have had such a good experience. Thank you for being such a loyal customer, wishing you all the best! The Louis Copeland Team

Posted 1 year ago

“Excellent online shop. They even called to check the size of an item I had incorrectly selected. Really quick dispatch and delivery.”

Helpful Report

Posted 1 year ago

Hi Dan, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience with our service, we always try to provide the best customer care. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 1 year ago

“Service was excellent ,, beyond my expectations… product was beautiful … I will be ordering more items in the future !”

Helpful Report

Posted 1 year ago

Hi Dino, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience with our service, we always try to provide the best customer care. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 1 year ago

“Savage as usual”

Helpful Report

Posted 1 year ago

Hi James, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience with our service! Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 1 year ago

“Got exactly what was ordered. Delivery was sooner than expected Very satisfied on this occasion”

Helpful Report

Posted 1 year ago

Hi Patrick, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience with our service and that you are happy with your purchase. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 1 year ago

“Excellent service,got free delivery as bought two shirts.Obe was slightly damaged,absolutely great service,supplied with label to return and had a new one delivered before I could post the damaged one back.Nice in this day and age that a company is customer focused!!”

Helpful Report

Posted 1 year ago

Hi Mick, Thank you for the lovely review, we really appreciate it! We're delighted that you have had a great experience with our service and that the issue was resolved to your satisfaction, we always try to provide the best customer care. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 1 year ago

“Husband very happy with jumper and excellent delivery and service.”

Helpful Report

Posted 1 year ago

Hi Anne, Thank you for the fantastic review, we really appreciate it! We're delighted that you have had a great experience with our service and that you received your order promptly. Thank you for shopping with us, wishing you all the best! The Louis Copeland Team

Posted 1 year ago

“Bought some stuff online and it was delivered fine . One of the tops was a bit tight so I brought it back to the capel street store to be swapped for a bigger size. While there I bought a couple of additional shirts and the chap I was dealing with arranged for them,(and the shirt I was wearing), to be adjusted by the tailor to fit me better. Great service. Michael”

Helpful Report

Posted 1 year ago

Hi Michael, Thank you for the great review! We really appreciate it. We're so happy that you were able to get sorted with your exchange and that your shirts are now tailored to fit you better. We always try to provide the best customer care. Thank you for shopping with us, wishing you all the best, The Louis Copeland Team

Posted 1 year ago

Louis Copeland And Sons is rated 4.9 based on 4,588 reviews