Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.45

4.5 Rating 3,699 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,699 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Soft leather very comfortable”

Helpful Report

Posted 1 year ago

“The website is easy to use with a good choice of shoes. Quick delivery. No quibble returns. A good experience overall.”

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Posted 1 year ago

“Very expensive”

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Posted 1 year ago

“would appreciate a readily available contact/sales telephone number”

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Posted 1 year ago

“Very quick delivery, items are as described. Havent used yet but wedding soon.”

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Posted 1 year ago

“Lovely shoes, perfect fit, good efficient service. Impressed and recommend”

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Posted 1 year ago

“Comfortable and stylish like all lotus shoes”

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Posted 1 year ago

“Very comfortable new shoes, nice design and very wearable from the beginning”

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Posted 1 year ago

“Bought a pair of Elisena shoes costing £69.99. The shoes were faulty and made a clicking sound on one of the heels where the rubber pad is which is loud when walking. Lotus refunded the shoes however also deducted the return costs from my refund which I am not happy about as the shoes were at fault ! I have sent two emails to date asking for a refund of the return costs but have not received a reply. Would not recommend !”

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Posted 1 year ago

“Bought for a special occasion I'm very happy with them always good quality”

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Posted 1 year ago

“Looked great, and well made but too wide and I felt the footbed was too raised, rather than fitting the foot.”

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Posted 1 year ago

“lovely colour and very comfortable”

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Posted 1 year ago

“The shoes looked lovely but sadly were to narrow for me. There didn't seem to be wider choices available. Am quite sad as loved the styles & quality Rosemary”

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Posted 1 year ago

“Sandals too small. Paid more than £6 to return with Evri. They are still here. Too much trouble to buy from you again.”

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Posted 1 year ago

“My new Lotus shoes are absolutely gorgeous and extremely comfortable (as always)”

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Posted 1 year ago

“Not happy with the quality . The slippers have feathers on and one on the feathers shows the stalk of it - which looks odd and the other slipper some of the feathers have a tint of a light colour and not black as they should be . Unfortunately I’m not well at the moment after being in hospital so unable to return them . The last slippers I bought from you were perfect”

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Posted 1 year ago

“Love these shoes, perfect fit and so comfortable, very reasonably priced.”

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Posted 1 year ago

“Bought these black wedges to compliment my outfits for a cruise and thus summer. I live tgem”

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Posted 1 year ago

“Bought a pair of panache, diamanté navy shoes for my daughters wedding. Worn approximately 8 hrs. The heel tip came away on both shoes during the course of the day with some damage then to the fabric of the heel. Contacted customer service and told not a manufacturing problem and to take them to a cobbler to have new heel tips fitted! I asked for further explanation as to why they thought it was not a manufacturing problem and never received a reply. Although the shoes looked great, it would seem quality not as good. Very poor customer service.”

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Posted 1 year ago

“Very comfortable shoes, beautiful design, prompt delivery”

Helpful Report

Posted 1 year ago

Lotus Shoes is rated 4.5 based on 3,699 reviews