Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.45

4.5 Rating 3,706 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,706 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just received my shoes, bought these earlier in the year too this is another pair exactly the same for next year so comfortable and I’ve received lots of compliments too Thank you”

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Posted 3 years ago

“Still not received my shoes but payment has been taken ,ordered on 8/7 said would be 5/7 days. Can’t get hold of customer service no one has answered for last two days. Sent message and email still not had a response 😡 😡😡”

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Posted 3 years ago

“Lovely and comfortable, heel not too high, perfect.”

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Posted 3 years ago

“Mules were very narrow, this was not stated on the website. Returns not very easy, had to walk miles to take it to a Collect Plus/Yodel point so that I didn't have to pay to return item. Looks like original postage costs won't be being refunded either. I won't be ordering from Lotus Shoes again”

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Posted 3 years ago

“I still have not received my shoes paid next day delivery 10 days ago”

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Posted 3 years ago

“Very pleased with the shoes which I'll be wearing to my son's wedding next month. As described, and speedy delivery.”

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Posted 3 years ago

“Purchase made 16.7.21 still no delivery , customer service no response recorded message and sent email no response. Disgusting customer service”

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Posted 3 years ago

“I’m a long term purchaser of Lotus Shoes. This time I purchased two pairs of sandals in the sale. Lovely sandals and one pair is perfect. The second pair unfortunately had a fault in that the heel straps were different sizes and one wouldn’t go above the bottom of my heel. So I had to return these sandals. Otherwise, I’m usually well satisfied with quality and excellent service.”

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Posted 3 years ago

“Received my shoes well packed and arrived within 2 days of ordering.They are so comfy , will eb great for me to wear to a wedding.”

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Posted 3 years ago

“Still waiting to receive them its been 13 days since order was placed, been email to day to say the carrier had new system and not working NOT my fault ( only got that information because i sent you 2 emails other wise would still be waiting to be informed) usually very impressed with your service but not this time Mrs M S Nock”

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Posted 3 years ago

“I love my new shoes”

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Posted 3 years ago

“I have a favourite pair of Sandals that I buy from Lotus shoes again and again. So comfortable and their customer service is great.”

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Posted 3 years ago

“Ordered shoes which I love and have now worn and very comfortable paid next day delivery but that did not happen”

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Posted 3 years ago

“Shoes did not arrive”

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Posted 3 years ago

“After 2 weeks of purchase still I have not Received my order and customer service Not responding well.”

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Posted 3 years ago

“Really pleased with shoes saving them for my wedding day next year colour is fab and so comfortable and nice size heel not too high”

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Posted 3 years ago

“A reply from your costumer Service department about delayed delivery would be a good start.”

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Posted 3 years ago

“Ordered on 10th July despatched by Lotus on 12th July, as yet still not received. Hermes have no record of receipt shoes! Heard nothing from Lotus will have to chase things up myself.”

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Posted 3 years ago

“I ordered my shoes from you on the 5th July. As of yet i have not received them and having trouble trying to find out where they are. So no cannot send you a review.”

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Posted 3 years ago

“The shoes are of a consistent quality. The delivery was very quick.”

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Posted 3 years ago

Lotus Shoes is rated 4.5 based on 3,706 reviews