Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.45

4.5 Rating 3,697 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Timely delivery. Shoes comfortable.”

Helpful Report

Posted 7 months ago

“I have returned thse shoes. Sadly, although long enough, they are very narrow at the toe and squeezed my toes into a very uncofortable shape. I bought the mathcing bag as well but that wa a rather disappointing quality. Both been returned.”

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Posted 7 months ago

“Beautiful shoes but sizing is way out. Definitely not uk sizing. Paid £3.95 Postage plus £2.00 to return and another £3.95 postage to reorder a bigger size. Maybe a note would be helpful to customers explaining that these shoes are very small sizing .”

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Posted 7 months ago

“Hi. Shoes arrived promptly and exactly as described. Very very pleased with the quality, fit and comfort. To be worn at my son's wedding in August. Couldn't be happier. Very smart and stylish. Thanks to you all!”

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Posted 7 months ago

“Love love love my new sparkly sandals. Really pleased with them. Thank you. Quick delivery, easy to order, good true sizing and good quality. First time of ordering online and will definitely order again. Thanks again,”

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Posted 7 months ago

“Shoes good, delivery good and value for money excellent!”

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Posted 7 months ago

“Disappointed as I didn’t check first, I paid £3.95 postage then another £2.00 to return so it cost me £5.95 to try on a pair of sandals at home that didnt match a dress so I won’t be ordering from here again”

Helpful Report

Posted 7 months ago

“I love Lotus sandals, but the latest one I had to send back because there was no adjustable ankle straps. I should have bought Lotus sandals from Next as you don't have to pay for sending and returns . For returns I had to print a QR code, but I don't have a printer!”

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Posted 7 months ago

“I can be sure that the shoes will fit ! When I order , a lovely range of shoes and sandals, I have a black patent wedges which are probably 5 + years old , so smart , so comfortable, can we have some more please”

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Posted 7 months ago

“Bought these shoes for my daughter, she loves them so comfortable & well made, she has two colours.”

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Posted 7 months ago

“Very misleading with your sizing. I'm a size 3 and when the shoes l ordered arrived they were 36 which is a 3.5 So sadly as a new customer l will not order any more shoes from yourselves. One very disappointed customer.”

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Posted 7 months ago

“Absolutely perfect”

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Posted 7 months ago

“Love my new lotus sandals looking forward to wearing them when summer gets here.”

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Posted 7 months ago

“Lovely sandal. Really well made and a nice cushioned sole for comfort. Unfortunately I’ve had to return as they were tight fitting around my ankle. I have quite wide feet and probably needed a style with an adjustable ankle strap. Would recommend as they look beautiful on, just wrong style for me sadly.”

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Posted 7 months ago

“Sandels beautiful very soft very well made they are a standard fit so I went a size up wanted them for holidays because of feet swelling would definitely buy again well worth the money and arrived on time thank you”

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Posted 7 months ago

“The rating I have awarded is based on the fact we ordered a pair of size 5 trainers and very disapponting the box contaned 1 x size 4 shoe and 1 x 5 shoe. Would have expected better stadard of quality control!”

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Posted 7 months ago

“Good quality, arrived on time. Good fit.”

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Posted 7 months ago

“Really not worth the money, this is the second pair of boots I’ve had (different styles) that are starting to fall apart at the heels. They were both lovely and very comfortable but sadly don’t last even with minimal wear. Customer service wasn’t interested in my complaint.”

Helpful Report

Posted 7 months ago

“I wasn't sure what size I needed, or whether they would fit as I was unable to try them in a shop. However, guided by the brilliant staff in the shop, I went ahead and purchased the shoes online. The shoes are a brilliant fit, and the correct size. Now wearing them in before the big event next week.”

Helpful Report

Posted 7 months ago

“Terrible service , I placed my order you took the payment and then on the day of delivery I received an email to say they were out of stock ! You should not have taken the order if you didn’t even have them !”

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Posted 7 months ago

Lotus Shoes is rated 4.5 based on 3,697 reviews