Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 3,712 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,712 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy that I received 20% discount immediately after I had taken delivery of my first order”

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Posted 4 years ago

“The slippers I purchased for my mum are lovely, she is chuffed to bits with them. They are lovely and comfortable.”

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Posted 4 years ago

“Service excellent, shoes and matching bag as I expected.”

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Posted 4 years ago

“Pity Lotus don’t make extra width shoes! The slippers are lovely but very tight. Having worn them for several days they are less so, but I still need to use a shoe horn to get them on. Warm and cosy when on feet, with solid sole to make walking properly easy.”

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Posted 4 years ago

“I ordered boots which were good quality but were unfortunately too baggy around the ankle for me”

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Posted 4 years ago

“Lovely looking and so comfortable.”

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Posted 4 years ago

“Good quality, purchased size 4 true to size , comfy and even better at 50% off sale price”

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Posted 4 years ago

“My order arrived, unfortunately a size 7 in a size 6 box which l had the inconvenience of returning. Called customer service who were not interested in the slightest, just said they would send out a size 6. Sloppy poor service, l will not be ordering again.”

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Posted 4 years ago

“Beautiful shoes, but oh so comfortable too!”

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Posted 4 years ago

“Pleased with the 2 pairs of slippers, although they are rather tight fitting. However, I'm sure they will stretch with wear.”

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Posted 4 years ago

“I have difficulty buying shoes on a size 3 which fit.Lotus however always fits well.Leather can be a bit hard but I find the styles comfortable and wearable.”

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Posted 4 years ago

“these shoes are comfy and fitted very well, we be useful in many ways and can be worn as casual shoes or more dressy.. Very pleased.”

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Posted 4 years ago

“After Marks and Spencers stopped doing my usual slippers I tried several other sources before finding these from Lotus Shoes. They fit my size 3 feet perfectly, are stylish, cosy and warm and are well made.”

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Posted 4 years ago

“Lotus shoes are beautiful and tempt to try, but few styles fit me, as I'm a wide size 41-42. The mary jane style I recently bought have to be returned sadly”

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Posted 4 years ago

“Very pleased with delivery it came next day, and the shoes look just like picture not worn yet as I got for a occasion”

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Posted 5 years ago

“Absolutely dumbfounded and angry. Package had been opened and a pair of shoes removed. Have been told that this has happened before with their couriers (ie Hermes!!) - forget that I am missing an item and it had my personal details in the package. Parcel was folded over so receptionist at work who signed could not tell it had been tampered with. Person at Lotus was helpful, but this is very poor.”

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Posted 5 years ago

“I ordered two pairs of shoes from Lotus and received them very quickly. The quality and fit are spot on. Extremely very comfortable shoes. I would order from Lotus in the future. Many thanks”

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Posted 5 years ago

“Shoes arrived the next day even though I only paid standard delivery.one pair was returned and a refund issued promptly.The black pair were really comfortable and a nice heel height,good price as they were in the sale.Havent worn them yet as brought for an upcoming cruise.Overall a good experience”

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Posted 5 years ago

“Excellent Service”

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Posted 5 years ago

“Delivering was quick but found the size 3 shoes I ordered were just to big even if I were to put a sock in them. That said I have this trouble with sizing 3 almost everywhere.”

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Posted 5 years ago

Lotus Shoes is rated 4.5 based on 3,712 reviews