Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.45

4.5 Rating 3,787 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,787 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely shoes, well made and delivery was fast. Although the shoes did not suit me I had to return them. My money was refunded straight away, very fast and efficient service.”

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Posted 2 years ago

“Haven't even received the shoes so cannot comment on the quality. I hope its better than the delivery service.”

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Posted 2 years ago

“Managed customer expectations and shoes are lovely. Arrived undamaged”

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Posted 2 years ago

“When I was younger I always bought Lotus shoes for their elegance. Now that I can no longer wear higher heels I bought these shoes with a lower heel for my granddaughter’s wedding and I am not disappointed they are still very elegant and very comfortable. I would recommend!”

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Posted 2 years ago

“I’m very pleased with my purchase.”

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Posted 2 years ago

“Perfect shoes, good quality, good price, excellent service and delivery”

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Posted 2 years ago

“Lovely boots as illustrated and very good delivery service . Delivered in a couple of days.”

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Posted 2 years ago

“When I saw these shoes they were exactly what I was looking for to wear to a wedding, really lovely. Unfortunately when they arrived, as soon as I took them out of the box I knew that they wouldn’t fit. I’m a size 8 and they looked more like a size 6. I measured them against some similar shoes that I have , which were Lotus also and they were a good inch or so shorter.”

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Posted 2 years ago

“These are not the 1st pair of Lotus shoes I have purchased. They are a brilliant fit, long lasting and very comfortable.”

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Posted 2 years ago

“Love boots I ordered love colour red”

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Posted 2 years ago

“The shoes I have purchased are so comfortable and lively bright colours.”

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Posted 2 years ago

“Absolute quality and comfort”

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Posted 2 years ago

“These boot shoes I ordered came the next day the boots are gorgeous absolutely stunning they even have a slight furry lining brilliant for winter I ordered a larger size due to the fact I like to wear thicker socks don't be in doubt bye”

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Posted 2 years ago

“Excellent service. Speedy delivery and a quality product. Very satisfied. Very helpful customer services. Would definitely recommend to all. Many thanks Rex.”

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Posted 2 years ago

“Was informed that upon return a new pair of correct size will be sent. Had I not called to chase, I could have waited a very long time indeed as they did not have my size after all despite the email sating they did. Very poor communications from Lotus”

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Posted 2 years ago

“Ordered shoes and received them following day even though I didn't pay premium delivery charge. Only slight complaint is they were delivered a couple of hours earlier than stated by courier and had to be left with my neighbour. Haven't worn shoes yet but they look very nice. Would use company again.”

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Posted 2 years ago

“Excellent service but the shoes were returned as they were too small , ordered second pair but they had marks on the leather so they were retuned too .”

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Posted 2 years ago

“All the diamonds fell off! On the 1st wear which was a 5min walk then 5min walk back ! Absolutely awful!”

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Posted 2 years ago

“The best shoes I have ever worn. Comfortable, well made and well priced. Love them. 6 pairs now and counting.”

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Posted 2 years ago

“Really lovely style & fit, perfect for what I wanted for a wedding. Easy fastening with large buckle but downside is then being unable to get the fastening strap through the buckle loop as too small. Had to leave them both loose which a shame as otherwise perfect.”

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Posted 2 years ago

Lotus Shoes is rated 4.5 based on 3,787 reviews