Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 3,712 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,712 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful shoes and great quality x”

Helpful Report

Posted 4 years ago

“I placed my order around 2 weeks ago. I was meant to get these trainers delivered on Wed 6th May but no delivery happened between 1-3pm as stated. I was asked through tracking to contact Hermes. I tried using the Virtual Assistant Holly which was useless. I tried calling Hermes but couldn’t get speaking with anyone. Then an attempt was apparently made Friday & Saturday when my work was closed. I then left yourselves a voicemail to try and resolve this with Hermes but no response from you to me so far. Then it was supposed to be delivered today between 1-3pm but again nothing. So I still have not received these goods! Hermes is an awful courier and had I known that’s who you used I would never have placed an order. I fully expect they will not be delivered and you’ll need to refund me. Altogether an appalling service. I would not order from you again.”

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Posted 4 years ago

“Shoes as described online. Very comfortable from the off. Quality very good at an exceptional price. Glad I made the right choice.”

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Posted 4 years ago

“Very fast delivery and website easy to use”

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Posted 4 years ago

“My shoes arrived quickly, very well packaged .They are very stylish & I was able to take advantage of the discount offer ,which was great!”

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Posted 4 years ago

“Love these sandals very comfy they were just what i wanted will buy again”

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Posted 4 years ago

“Very pleased with all three pairs, excellent value”

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Posted 4 years ago

“I find Lotus shoes to be quite comfortable, enabling you to wear them for longer periods of time. I normally buy my Lotus shoes from shops. This is my first time buying them direct, the website was easy to negotiate, with a good selection. Delivery was in the time frame indicated. I ordered three pairs with matching bags to enable me to match them to a dress for my daughters wedding ( hopefully going ahead on 31st July ). Thankfully I was able to select a pair from the order, unfortunately the pink pair had a stain on the top of one of the shoes.”

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Posted 4 years ago

“Highly recommend Lovely trainers true to size Arrived within 24 hrs of ordering Great service”

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Posted 4 years ago

“Excellent service, lovely boots, good price”

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Posted 4 years ago

“The service I received was fantastic. I’m really pleased with the quality of my shoes.”

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Posted 4 years ago

“First class service and good offers. Love my new sandals and shoes. Hopefully out of lockdown soon to give them their first outing!!! 😁🌝🌈”

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Posted 4 years ago

“This is probably the 5th pair of these slippers I have brought. They last well, don’t go floppy and don’t look frumpy, although I do confess to cutting off the bobble! Sorry x. Otherwise love them x”

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Posted 4 years ago

“I ordered these shoes when there was a 50% off sale and I was very impressed when they arrived. They were true to size and very comfortable. These will be great for work as I’m a receptionist so on my feet a lot”

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Posted 4 years ago

“Had the sandals in black loved them so ordered them in white too.”

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Posted 4 years ago

“Very good slippers”

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Posted 4 years ago

“Ordering online was simple; delivery as promised; Turin sandal sooo comfortable and light.”

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Posted 4 years ago

“Shoes perfect. Delivery rubbish!”

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Posted 4 years ago

“Amazing service, my dad was very happy with his comfy new slippers”

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Posted 4 years ago

“Both my husband and I were very pleased with our purchase.”

Helpful Report

Posted 4 years ago

Lotus Shoes is rated 4.5 based on 3,712 reviews