Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.45

4.5 Rating 3,699 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,699 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trainers are lovely but too big. Tried to exchange for a smaller size following the procedure on the Delivery Note but my calls and email were not answered. Hence, I’ve returned them and am awaiting a refund.”

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Posted 3 years ago

“These are high quality, well-made boots typical of Lotus.”

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Posted 3 years ago

“Excellent style and comfort for my mum , great service from your team”

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Posted 3 years ago

“Love these shoe boots, tick's all the boxes, very elegant, cant wait to wear them”

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Posted 3 years ago

“Shoes are lovely”

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Posted 3 years ago

“Happy it was delivered so prompt”

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Posted 3 years ago

“I previously had purchased a pair of the Sycamore Lace-up Hiker boots & they have been so comfortable. I have worn that pair out & was so pleased to see they were still available. I have bought them in the 3 available colours. They were delivered very quickly (I am in Australia) & I am very happy with this purchase & the service I received. Thank-you !!!”

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Posted 3 years ago

“Very comfortable and on trend. Very happy with them.”

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Posted 3 years ago

“My original delivery was disappointing as there was a fault with the shoes which were sent. However, the issue was dealt with extremely helpfully by a Customer Services Assistant and I was sent a replacement pair of shoes which I am very happy with indeed.”

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Posted 3 years ago

“Received the boots and was delighted with them but the box was bashed with the lid ripped, was disappointed as they are a present for my mum.”

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Posted 3 years ago

“Fabulous shoes. Got lots of compliments. Delivery was next day, as promised”

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Posted 3 years ago

“No communication on my delivery at all! Charged £3.95 for next day delivery but boots never arrived at all! Apparently lost by the couriers! Rubbish service”

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Posted 3 years ago

“quick delivery. Shoes came up big, had to send back”

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Posted 3 years ago

“Unfortunately one pair was the wrong size to what was ordered.”

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Posted 3 years ago

“Speedy service and excellent quality comfortable shoes.”

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Posted 3 years ago

“The boots I ordered were delivered very promptly and were well packaged so that they arrived in pristine condition. Unfortunately, they were not a good fit but the returns process was straightforward to arrange and access. I received an email telling me the returned item had been received and another when the refund had been processed. The refund (minus the postage, although the return is free) was received within the next few days. Prompt delivery and good communications.”

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Posted 3 years ago

“Excellent trainers, very comfortable while still looking trendy”

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Posted 3 years ago

“Very soft leather. Nice design”

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Posted 3 years ago

“Beautiful comfortable boots so pleased I purchased”

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Posted 3 years ago

“Absolutely love my patent leather ankle boots, they look amazing.”

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Posted 3 years ago

Lotus Shoes is rated 4.5 based on 3,699 reviews