Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.46

4.5 Rating 3,708 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,708 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First purchase from Lotus, ankle boots,just the right colour and style l was looking for. I was impressed when l received them,prompt free delivery, great quality and fit, overall l was exceptionally pleased.”

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Posted 4 years ago

“Gorgeous boots. Super fit. Fast delivery”

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Posted 4 years ago

“Lovely slippers bought as present. Very pleased with them”

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Posted 4 years ago

“Wish I could review the product here but I never received it!! Have tried for days to get through to Lotus and Hermes customer service. No response from either. Will definitely not be ordering from them again. Avoid if you can!”

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Posted 4 years ago

“Very comfortable, look great, affordable , boots. Internet service very good and they arrived on time as expected”

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Posted 4 years ago

“My Lotus Leather Boots look really good. So pleased with them”

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Posted 4 years ago

“Ordered my boots, they were too big, tried for days to get through to customer services to arrange an exchange for a smaller size, no luck so I sent them back and reordered the boots elsewhere !!”

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Posted 4 years ago

“Love everything about lotus , from ordering to receiving perfect .”

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Posted 4 years ago

“Excellent quality and fit, finally found the shoes been searching for!”

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Posted 4 years ago

“Not only are the shoes absolutely fantastic the website and customer services is one of the best and most efficient around. Love this site.”

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Posted 4 years ago

“Good quality, stylish boots and affordable priced. Wrong size sent but luckily they did fit.”

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Posted 4 years ago

“Ordered shoe boots in a size 6, fit perfectly, heel size just right for me. Delivery service very efficient. 10/10”

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Posted 4 years ago

“Sorry to say your web site proved impossible to use and frustrated me after trying to make a purchase at least 7 0r 8 times. It was the "I am not a robot" part that kept rejecting my input. Eventually I gave up and telephoned the help line who said I couldn't make a purchase over the phone but he would try and open an account for me from his end. After a few tries he finally succeeded or so I thought only to find that when I clicked on pay it came up that my order had been accepted and would be delivered to quite the wrong address! I then had to make yet another phone call to get this corrected! So all in all my experience was not exactly a happy on.”

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Posted 4 years ago

“FAB boots....but not good on me....unfortunately! Delivery was very speedy....as was the refund! GREAT communication from this company! I WILL buy again...with every confidence that I will receive a good quality product and excellent customer care!”

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Posted 4 years ago

“Great service and choice, Lotus is the only company I would buy shoes from the Internet”

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Posted 4 years ago

“Lovely bag, and superb service! Such quick delivery.”

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Posted 4 years ago

“Usually I avoid heels but these are so comfortable and easy to wear. It’s so lovely to feel feminine”

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Posted 4 years ago

“Very pleased with the service and love my boots - the third pair I've had as I love them so much!”

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Posted 4 years ago

“I am very pleased with my Celeste knee high boots and the service from Lotus Shoes. A simple and straight forward ordering procedure, very quick delivery and beautiful boots. A very happy customer, thank you.”

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Posted 4 years ago

“Purchased boots for walking dog, less than 5minutes of walking across grass my feet were soaked despite spraying waterproof product on them, seems to come in where toe part of boot meets sole, waste of money”

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Posted 4 years ago

Lotus Shoes is rated 4.5 based on 3,708 reviews