Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.45

4.5 Rating 3,704 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,704 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

Write Your review

Tell us how Lotus Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lotus Shoes 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service thank you wished I had tried you first”

Helpful Report

Posted 3 years ago

“The most beautiful pair of shoes, unfortunately I need to get them stretched.”

Helpful Report

Posted 3 years ago

“Absolutely stunning and comfortable”

Helpful Report

Posted 3 years ago

“5/5 for customer service. Incorrect shoes sent to when I ordered on line but error corrected immediately and replacement shoes sent next day. Would definitely use again”

Helpful Report

Posted 3 years ago

“Very comfortable. Great for all occasions. More colours please Have them all!”

Helpful Report

Posted 3 years ago

“I received my stuff in time, but I wanted to contact you to change but your customer service line wouldn’t allow me that service.”

Helpful Report

Posted 3 years ago

“Lovely shoes, however if you have a high instep the straps across are tight and difficult to fasten in first hole. I managed but a struggle, hoping the leather will ease when wearing as so nice.”

Helpful Report

Posted 3 years ago

“I am delighted with my shoes and clutch for my sons wedding in October so haven’t actually worn them yet but look very nice and can’t wait to wear them”

Helpful Report

Posted 3 years ago

“Very happy with fit, nice wide toe area and they look great.”

Helpful Report

Posted 3 years ago

“Lovely comfortable shoes and fast delivery with the perfect level of communication”

Helpful Report

Posted 3 years ago

“Very pleased with these sling-back shoes. Really comfortable and stylish - always pleased with Lotus shoes. Would recommend.”

Helpful Report

Posted 3 years ago

“I purchased a lovely pair of shoes from Lotus but when they arrived they didn`t match the item that I wanted to wear them with. The returns process was easy and I have received a refund with no problems. I will order from them again”

Helpful Report

Posted 3 years ago

“I ordered shoes and handbag for my daughters wedding. They came really quickly (although don’t pay the extra money for next day as that didn’t happen) and are beautiful. I am delighted with my purchases and highly recommend Lotus”

Helpful Report

Posted 3 years ago

“My sandal sole crack across the width after about 3 weeks use. I emailed several times about a return or replacement which I got no reply from.”

Helpful Report

Posted 3 years ago

“The Natalia Navy Diamante shoes look better than their online picture, sooooooo glamourous and comfortable too! I love them.”

Helpful Report

Posted 3 years ago

“Shoes are very comfortable and as pictured. I have wide feet and they are a good fit.”

Helpful Report

Posted 3 years ago

“Well made, looked really classy, hadn’t realised there was a silver band around the heel which I liked , would buy them again”

Helpful Report

Posted 3 years ago

“I have just received two pairs of shoes as have been waiting for a friend to bring them from the UK to Europe for me. They are excellent quality and were carefully packaged. Very pleased indeed.”

Helpful Report

Posted 3 years ago

“Thank god for these shoes. They are perfect! I have a 60th and painful feet plus you can’t buy strappy evening shoes at this time of year. They are very comfortable and a rare find!”

Helpful Report

Posted 3 years ago

“Brought £50 pair sandals this July. I liked the style and comfortable fit. However after wearing on 4 occasions, to my mums funeral, to the theatre & concert then small garden party. The very thin sole near the toes became so worn away that the leather toe area became scuffed. The sole is far too thin & heel is plastic so probably will not last long. Nice sandals but sole & heel cheap material. If I hadn’t liked the sandals I would have returned. I have taken them to shoe repairers who confirmed sole & heel poor quality. This is first time I have purchased Lotus shoes and although I like the styles I will not purchase again or recommend, shoes should last more than a few outings even cheap shoes which mine were not. Very disappointed.”

Helpful Report

Posted 3 years ago

Lotus Shoes is rated 4.5 based on 3,704 reviews