Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.45

4.5 Rating 3,789 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,789 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

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Posted 5 years ago

“The yellow sandals I purchased were beautiful and so comfortable. I absolutely love them”

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Posted 5 years ago

“Bought these after seeing same shoes at Next for £40.00!!! Very comfortable and nice design to give them that quality look. Fast delivery and excellent value”

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Posted 5 years ago

“Great quality, fast delivery”

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Posted 5 years ago

“Last Saturday I received my order. The sandals arrived well packed but they are stained and one of them has a deep cut on the fabric. I immediately sent an email including pictures to the service customer addresses asking for a replacement, but I haven't had a reply yet. I bought them for my holidays and not only I spent lot of money for a sandals that are faulty, also I had to go somewhere else and buy another pair of sandals. I am very upset and disappointed and I will seek legal advice if I don't get a solution soon.”

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Posted 5 years ago

“The shoes I ordered were lovely but the sizing was way out. I ordered a 6 but way too big!”

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Posted 5 years ago

“Totally beautiful shoes, comfortable and very stylish for a special occasion.”

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Posted 5 years ago

“Was happy with shoes but they were too big for me so returned waiting for smaller size coming”

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Posted 5 years ago

“Very pleased with my purchases. Not often a bargain like these are available. Have worn lotus shoes and sandals and always find them a good fit and very comfort”

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Posted 5 years ago

“Fast, efficient, delivery, well packed, good quality product.”

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Posted 5 years ago

“Loved the shoes and normally true to size but unusually these were, a) too small and next size, b) like barges. Had to return them”

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Posted 5 years ago

“Bought a pair of lotus sandals from TK max for my holiday only wore them a few evenings and the stitching came apart .”

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Posted 5 years ago

“Overpriced and badly made”

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Posted 5 years ago

“Ordered navy patent handbag from website. Arrived well packaged surrounded by cardboard and padding. Unfortunately bag was damaged and had an obvious scuff to the patent. Emailed Customer Services requesting guidance on how to receive a replacement, as per instructions on the enclosed paperwork. After a couple of days I had heard nothing so contacted by phone. Was told I would have to return original handbag to get a refund and re-order a new one. As I can't afford to shell out for x2 bags am having to wait for refund before I can order replacement (bit worrying as is for upcoming wedding - matches my shoes!). Still haven't received acknowledgement of my original email.”

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Posted 5 years ago

“Ordered a Lotus bag to match a pair of shoes. The item was delivered the next day beautifully and carefully wrapped.”

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Posted 5 years ago

“Love lotus shoes, àlways a good fit, speedy delivery and always update when offer's apply. Thanks lotus”

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Posted 5 years ago

“Easy website for placing an order, delivery was informative during transit to me and extremely quick, result was a wonderful pair of gold scrappy sandals received and in time for a wedding. One happy customer who would certainly order from Lotus again ! Thank you for your efficient service !”

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Posted 5 years ago

“Handbag ordered and delivered on time and in perfect condition and a match to the brochure picture”

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Posted 5 years ago

“Well made shoes at reasonable prices. Quick delivery too. Have bought online on 2 separate occasions. Great service each time. Will definitely use again.”

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Posted 5 years ago

“I have had quite a few pairs of Lotus shoes and they have all been comfortable.The shape really suits my feet. The only downside is your choice of delivery as it took Hermes 3 attempts over 10 days to deliver them.”

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Posted 5 years ago

Lotus Shoes is rated 4.5 based on 3,789 reviews