Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.45

4.5 Rating 3,793 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,793 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and good quality shoes and bag”

Helpful Report

Posted 6 years ago

“The fit is excellent and comfortable on these sandals, even on my large size 8 feet. They look quite good too. The materials however feel very cheap, especially the sole. It could also do with more tread and grip. The sandals are in a patent, glossy finish, which is not obvious in the photograph. I would have preferred a more luxury, less cheap feel to the sandals. They are though very comfy straight out the box.”

Helpful Report

Posted 6 years ago

“Prompt delivery.”

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Posted 6 years ago

“Very comfy, good fit, would recommend, especially as I bought them in the sale!!”

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Posted 6 years ago

“Shoes I ordered did not fit very well ( not enough strap length compared to the length of the sole ). I wanted to return the sandals but learnt that I would need to cover the return cost myself ( having spent £4 on delivery I did not think this acceptable ). I would not order from Lotus on-line again.”

Helpful Report

Posted 6 years ago

“The Santi sandals are very comfortable. My only criticism is the sizing system. I wanted a size 6 which is a Eur size 39. I ordered them from Debenhams originally because they had them reduced. But when the sandals came they showed size 6 on the label but the sandals were marked on the sole as 40, which is a Uk size 7. They were too large and as I thought it was an error I returned them and reordered another size 6, again they were a size 40. I contacted your website and was told that an Eur size of 39 was sold as a 5.5. I eventually managed to get the right size direct from you when you had reduced them. Very annoying time , cannot understand why your sizing system is not in line with other shoe retailers!!”

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Posted 6 years ago

“Good quality, stylish and a wide choice. I always buy Lotus footwear.”

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Posted 6 years ago

“Purchased on my sister's behalf. She is delighted with the sandals.”

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Posted 6 years ago

“Some very stylish shoes at a good price - however they really should sell WIDE FIT shoes like Clarks do ..........”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Sorry but the sandal straps did not fit comfortably over my foot joints, disappointed a Lotus shoes usually a great fit for me. I have returned on Thursday to you. Nina Rennie”

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Posted 6 years ago

“On wearing the shoes for one time only, I felt that they were not as comfortable as shoes I have purchased in the past. The front part of the shoes did not appear to be identical and therefore were uncomfortable to wear. I don't know if anything can be done about them but I am unhappy with the fit and will be unable to wear them again.”

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Posted 6 years ago

“Sandals are very comfortable, a good width with plenty of room on the toe strap. The gold affect hardware is a nice touch. Would buy again.”

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Posted 6 years ago

“The shoes were excellent quality and half price. Amazing value for such stylish shoes. Delivery was quick. I was pleased they were placed in an area of safety. Great service all round.”

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Posted 6 years ago

“Just what I was looking for to wear at family wedding, absolutely love them, I have also seen a pair of sandle s on site so will be ordering those shortly happy days thank you.”

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Posted 6 years ago

“Quality,always fit to t tee”

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Posted 6 years ago

“Very nice shoes, they look just like the ones in the pictures, although heels are prettier IRL. Besides this, the shoes we're shipped to Spain and the delivery service was more than correct. Really pleased with the whole experience.”

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Posted 6 years ago

“Ordered online Friday evening. Delivered in UK Tuesday morning. I arrived UK Friday afternoon. Wore the shoes to a very special event all day Saturday. Absolutely pain free and looked amazing.”

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Posted 6 years ago

“The shoe arrived as if it were sent on from a previous customer with one lace unknotted, the rapping paper was torn. I ordered my usual size 7 shoe which is my size with Clarks and Hotter and, in the past, with Lotus but the shoes that arrived were literally too short in the foot and too narrow across the instep which, being a moccasin type should not have been. I was disappointed as I had to wait some time for the delivery and am now still awaiting my refund. Sadly this time, Lotus, this was not a good experience.”

Helpful Report

Posted 6 years ago

“Delivery time was excellent. Unfortunately no half sizes so shoes a little too big but seem reasonably comfortable when trying on but have not tried them for any length of time yet. Smart design to fit in with outfit and handbag I have. I don't usually pay this much for shoes but hope they will prove to be good value.”

Helpful Report

Posted 6 years ago

Lotus Shoes is rated 4.5 based on 3,793 reviews