Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.45

4.5 Rating 3,699 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,699 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

Write Your review

Tell us how Lotus Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lotus Shoes 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely shoes, however returning as too big”

Helpful Report

Posted 1 year ago

“I have a few pairs of lotus shoes. They are always comfortable and well made.”

Helpful Report

Posted 1 year ago

“Excellent quality and s”

Helpful Report

Posted 1 year ago

“I’ve struggled for years to find shoes that fit well, I’ve hit the jackpot with Lotus, I have now been able to build up a beautiful collection of occasion shoes, boots and leisurewear, Lotus is my go to company, I have ordered online too many pairs to mention, a couple of pairs with matching bags and haven’t had to return one pair, I have just bought my shoes and bag for my Granddaughters wedding next month as I did for my other Granddaughters wedding last year, they arrive quickly and beautifully packaged, thank you Lotus.”

Helpful Report

Posted 1 year ago

“I have a love for lotus footwear. They fit me so well, are really comfortable and wear well. Delighted with my purchase. 👍”

Helpful Report

Posted 1 year ago

“I Ordered Men’s Wallace Classic Black Leather Galligan Loafers size 7 from Lotus Shoes they look very neat shoes, however the quality did not match the look,I returned them the following day due to a fault with the left shoe, it was very loose on the foot, the shoes have a strip of elastic fitted to upper/inner part of the shoe I think the elastic is intended to give the shoe some support to make it a snug fit on the foot but in this case it did nothing, the right shoe was a perfect fit.”

Helpful Report

Posted 1 year ago

“I’m sure that I’ll be delighted with my purchase when I receive it. I ordered ion the 9th January and am still waiting on Evri to deliver it, it’s now 18th January, I received a message from Evri to apologise that my parcel is delayed but they didn’t say how long for! Evri are giving reputable companies like Lotus Shoes a bad name!”

Helpful Report

Posted 1 year ago

“Love my boots, very comfy to wear .”

Helpful Report

Posted 1 year ago

“Well they are nice, comfy and look great but when I zipped the right one up, the zip lower down came apart so it was obviously too tight lower down Now wearing them half unzipped because of the above issue”

Helpful Report

Posted 1 year ago

“Top quality shoes at a fantastic price and superfast delivery. What more can we ask!”

Helpful Report

Posted 1 year ago

“Very disappointed shoes didn't fit I have been to post office 3 times now with different things to send them back, I even organised a pick up for Mon yesterday, no one came, I don't think I would ever order on line again with yourselves, I order everything online and have no problem returning, I'm a disabled person and it's easier for me but not lotus sorry, dissatisfied customer”

Helpful Report

Posted 1 year ago

“Order arrived in good time. Shoe and sandals were just as seen and described online, lovely.”

Helpful Report

Posted 1 year ago

“They were lovely shoes but a bit narrow for me excellent service”

Helpful Report

Posted 1 year ago

“Excellent service from Lotus shoes. Just love my Patent Louella Boots that are extremely good quality and fit well. Had a problem with the delivery of the first pair which was due to Evri but after a phone call to Lotus, this was all sorted out very efficiently by their excellent customer service department. Will definitely be buying from Lotus again.”

Helpful Report

Posted 1 year ago

“Excellent quality shoes, good price, delivered on time. Would definitely recommend.”

Helpful Report

Posted 1 year ago

“Very satisfied with the shoes.”

Helpful Report

Posted 1 year ago

“12 days and still not received them”

Helpful Report

Posted 1 year ago

“I recently bought bronze patent boots which were an absolute bargin! I was unsure about what size to buy as ideally I am a 4.5 so I went with a 5 (they do need a slightly thicker sock due to the extra room but they are super comfortable and a real steal for the price. The delivery was super fast. Well done Lotus Shoes”

Lotus Shoes 5 star review on 14th January 2023

Helpful Report

Posted 1 year ago

“Excellent delivery , comfortable shoes to wear Can’t fault like wearing slipper”

Helpful Report

Posted 1 year ago

“Shoes are lovely delivery was terrible I paid for next day delivery it took 7 days to deliver I have not been offered a refund on the poor delivery will never buy from them again Evri have a terrible reputation even been on the news this week for very poor service”

Helpful Report

Posted 1 year ago

Lotus Shoes is rated 4.5 based on 3,699 reviews