Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.45

4.5 Rating 3,793 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,793 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like the style and quality of Lotus shoes”

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Posted 7 years ago

“These shoes are the best I have been having them for years. They are comfy and classy all at the same time.”

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Posted 7 years ago

“Excellent quality and service”

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Posted 7 years ago

“very comfortable - do not need "breaking in"”

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Posted 7 years ago

“I find that the size and design of my boots is great as I have problems with my feet. The side zips and laces are really helpful to get them on easily. Once on they are very comfortable. I also like the trim made out of various colours of wool, marks them out as a bit funky and different.”

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Posted 7 years ago

“I used to love Lotus shoes and was so disappointed when I received my order. The picture did not clearly show the horrible pointed toes; I have very normal feet and cannot understand how anyone could find these shoes comfortable. Slavery to fashion will cause serious foot problems for the future. Will not be ordering on line again but if Lotus can point me in the direction of their elegant and comfortable shoes, if they still exist, I will have a look.”

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Posted 7 years ago

“Exceptional customer service”

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Posted 7 years ago

“I'm sorry my shoes were too narrow I'm sending them back today I could have bought 10 pair of Lotus shoes I love them but need a wider fit Alicia Bannon”

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Posted 7 years ago

“Lovely soft leather Great rubber sole and nice heel height Very comfortable Only drawback is leather marks very easily Overall a fantastic buy especially at half price”

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Posted 7 years ago

“very soft and comfortable good soles ideal for what I wanted”

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Posted 7 years ago

“Good quality boots well made and designed. Have very comfortable supportive insoles. an excellent buy, very pleased. Thank you”

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Posted 7 years ago

“Nice shoes but not quite what I was looking for to go with my outfit. I returned them and am still awaiting my refund over 3 weeks later. Delivery signed for within 2 days. Not acceptable and will put me off future purchases from this supplier!”

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Posted 7 years ago

“Lovely shoes”

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Posted 7 years ago

“Just brilliant in design, look, comfort and warmth. Thank you Lotus.”

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Posted 7 years ago

“Customer service 10/10. Prompt service 10/10. Order & Delivery 3.5 days from UK to Australia. Amazing.”

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Posted 7 years ago

“I live in MELB in Australia. On the 30/01/2018 I ordered 3x of my favourite shoes (Trino sandles) this would be my 15th pair been wearing them for a few years. I had a email on 31/01/18 to inform me my shoes had been dispatched, wonderful news. Today 02/02/18 my parcel arrived.... yes all this in 3.5 DAYS FROM MANCHESTER TO MELB AUSTRALIA !!!! WONDERFUL SERVICE 10/10 as always. Last time I ordered 5 pairs of these shoes I had a phone call to make sure the order was correct, which it was. Nothing is ever too much trouble to Lotus Shoes. I have been stopped in the street to ask where I got my shoes & I happily recommend them. I purchased a 'Guaranteed next day delivery parcel' from our Post Office in Aus. which cost 3 times more than my shoes. I sent it to NSW on 31/01/18 & it was delivered today 02/02/18, I phoned them to enquire why the parcel was late, they have provided me with a refund, I happily informed them of the above situation!!! Well done UK impressed again. PS love my shoes. Cheers Christine Bowie.”

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Posted 7 years ago

“They are comfortable straight away and the leather is so soft”

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Posted 7 years ago

“Fast efficient service, very comfortable and good quality boots”

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Posted 7 years ago

“As I have to raise my left shoes and I have been able to buy lotus shoes suitable for this.”

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Posted 7 years ago

“Good range of shoes and excellent quick delivery.”

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Posted 7 years ago

Lotus Shoes is rated 4.5 based on 3,793 reviews