Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.45

4.5 Rating 3,699 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,699 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

Write Your review

Tell us how Lotus Shoes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Lotus Shoes 5 star review on 7th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely shoes, very comfortable. Quick delivery too!”

Helpful Report

Posted 2 years ago

“Excellent! I have problem feet and have bought three pairs. Only complaint is that you have discontinued my grey and navy zebra stressless shoes, why as they are more attractive that the latest version”

Helpful Report

Posted 2 years ago

“I have always ordered my shoes from lotus and berm extremely pleased with the product and service but I am trying to return a couple of pairs of shoes and can’t get any response from either my emails or messages left on the phone. Hopefully I’ll hear something very soon”

Helpful Report

Posted 2 years ago

“Very happy with shoes and bag. Very disappointed the shoes were reduced further a day after my purchase.”

Helpful Report

Posted 2 years ago

“Quality items quick delivery affordable prices first class service”

Helpful Report

Posted 2 years ago

“Fabulous shoes perfect for a summer wedding and so comfortable”

Helpful Report

Posted 2 years ago

“Website easy to use. Description of goods seems accurate. Reasonable prices. Fast delivery. I've only tried the sandals on, but they appear fine.”

Helpful Report

Posted 2 years ago

“Prompt delivery very nice shoes at a reasonable price”

Helpful Report

Posted 2 years ago

“One pair I ordered was out of stock and I wasn’t informed. The shoes were delivered two days before I received an email saying they were to be dispatched that day, also with no indication that one pair was out of stock. I had to contact customer services to get refund. Nice shoes, shambolic delivery”

Helpful Report

Posted 2 years ago

“Unfortunately I had to return the bag I ordered as they sent the wrong colour so I’m unable to give a good review. All I will say is that returning the item was easy and I received a refund without any problems”

Helpful Report

Posted 2 years ago

“Order arrived on time Delighted with the quality of product”

Helpful Report

Posted 2 years ago

“Very pleased with the mens sandals I ordered the quality was excellent and they were delivered very quickly would order again from you”

Helpful Report

Posted 2 years ago

“Unfortunately when my package arrived I have to say I was very disappointed. Not only were the shoes I ordered the wrong colour, they were also completely the wrong style :( All I could do was return them, I was not even able to speak to someone in order to get my order corrected! So, so dissatisfied and disappointed.”

Helpful Report

Posted 2 years ago

“Beautiful quality sandals. Unfortunately too loose on my narrow feet so reluctantly had to return them. Return issued with very quickly. Excellent company to deal with.”

Helpful Report

Posted 2 years ago

“Good quality and good service. Very happy with the sandals and will be back again”

Helpful Report

Posted 2 years ago

“Excellent buy, very happy with the purchase, thank you Lotus!!”

Helpful Report

Posted 2 years ago

“Nice shoes at a nice price”

Helpful Report

Posted 2 years ago

“I found ordering shoes directly with Lotus to be a really simple process. I have returned 2 pairs and they were sent back to Lotus via Collect+. The Collect+ shop is very close by - so all in all effortless. I have kept one pair which is lovely. Thank you Lotus.”

Helpful Report

Posted 2 years ago

“Excellent boots good quality fit perfect .”

Helpful Report

Posted 2 years ago

“Beautiful shoes. Excellent service always.”

Helpful Report

Posted 2 years ago

Lotus Shoes is rated 4.5 based on 3,699 reviews