Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.45

4.5 Rating 3,786 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,786 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy with the quality . The slippers have feathers on and one on the feathers shows the stalk of it - which looks odd and the other slipper some of the feathers have a tint of a light colour and not black as they should be . Unfortunately I’m not well at the moment after being in hospital so unable to return them . The last slippers I bought from you were perfect”

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Posted 1 year ago

“Love these shoes, perfect fit and so comfortable, very reasonably priced.”

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Posted 1 year ago

“Bought these black wedges to compliment my outfits for a cruise and thus summer. I live tgem”

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Posted 1 year ago

“Bought a pair of panache, diamanté navy shoes for my daughters wedding. Worn approximately 8 hrs. The heel tip came away on both shoes during the course of the day with some damage then to the fabric of the heel. Contacted customer service and told not a manufacturing problem and to take them to a cobbler to have new heel tips fitted! I asked for further explanation as to why they thought it was not a manufacturing problem and never received a reply. Although the shoes looked great, it would seem quality not as good. Very poor customer service.”

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Posted 1 year ago

“Very comfortable shoes, beautiful design, prompt delivery”

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Posted 1 year ago

“Sure I will get lots of wear out of these shoes”

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Posted 1 year ago

“Unable to comment as the shoes & bag never arrived. Have been waiting since 22/05/23 for them to be delivered. Very disappointing service.”

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Posted 1 year ago

“Bought these lovely shoes for my son's wedding. They go perfectly with my art deco outfit, also bought the matching handbag.Wonderfully comfortable.”

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Posted 1 year ago

“I bought these shoes at the last minute for my daughters wedding. They arrived promptly and added an extra bit of style to my oufit. The pearly finish makes them stand out. They are also beautifully made and comfortable!”

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Posted 1 year ago

“These loafers were a lovely colour of blue and I liked the white sole with the silver trim. They are a very nice shoe for spring/summer. Unfortunately I had to return them as I was between sizes.”

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Posted 1 year ago

“Very beautiful shoe ideal colour good quality love them”

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Posted 1 year ago

“I have worn Lotus wedge fluffy slippers for many years. They are the best in class. not only for style but also comfort and safety.”

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Posted 1 year ago

“I bought one pair of shoes, 1 pair of trainers, 1 pair of boots, the boots and the trainers were too small the shoes are I managed to stretch the shoes a bit. They were all just a little bit too small, not quite a 1/2 size too small but it means I can't wear them they're uncomfortable. Excellent shoes in every other respect but just that bit too small I am a size 8, have been a size 8 all my adult life but they are cut just that little bit too small really disappointed as I really love what I bought and now have to return them.”

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Posted 1 year ago

“Very comfortable and stylish ballerina shoes. Easy ordering, quick delivery. Very satisfied with my purchase”

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Posted 1 year ago

“Received confirmation my boots were with the delivery company. A few days later also received confirmation from the delivery company that my parcel would be with me soon. The day later the delivery company emailed to say there was a problem with my parcel and the tracking showed returns to sender. I contacted Lotus by email to check the status and was told the parcel was damaged and they would send out a replacement that day. Several days after I got an email saying I was being refunded as the boots were out of stock. Very disappointed”

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Posted 1 year ago

“Lovely shoes sadly were to small great service qujck no fuss”

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Posted 1 year ago

“Very comfortable and easy to wear. Was looking for a low heel espadrille and these are perfect”

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Posted 1 year ago

“I love my shoes bought 2pairs one in a shoe shop in Banbridge in N Ireland. The other online I’m going to buy another pair! I love them because they are roomy and not narrow fit like most trendy shoes! So thank you and continue to make wearable comfy shoes please!”

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Posted 1 year ago

“Just as always with Lotus Shoes perfect fit I have worn Lotus for years if I can Mary P Walker”

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Posted 1 year ago

“Elastic gir heel far too loose.”

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Posted 1 year ago

Lotus Shoes is rated 4.5 based on 3,786 reviews