Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.45

4.5 Rating 3,793 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,793 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like the shoes,but the colour is coming off,which is disappointing. Shoes are very comfortable and if the colour isn't coming off,I would think it's perfect.”

Helpful Report

Posted 1 year ago

“Had to return as I couldn't get into my normal size 5 having paid £3.95 for postage it stated in the notes that a £2.00 reduction would be taken for the return of a refund. That's £5.95 for the privilege of trying a very small size 5 on. The style was nice and I would have felt smart in them but I didn't want to re-order due to the postage charges Wouldn't buy on line again”

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Posted 1 year ago

“Too narrow fitting for me , they felt like a size smaller than size 5 I ordered . Returned”

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Posted 1 year ago

“The shoes are lovely and the delivery was perfect but I had ordered the wrong colour and I called customer services three times in office hours, only ever got the answer machine, no one called me back, emailed three times, no one responded so I couldnt change my order once made and now have a pair of shoes in the wrong colour which yes was my fault but im dissapointed no one responded to me.”

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Posted 1 year ago

“Smart shoe and fine width wise but unfortunately at least one size too small in length. Had to return.”

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Posted 1 year ago

“Had to return them as a button was loose. However, I love Prancers so requested a replacement.”

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Posted 1 year ago

“Nice quality shoes, but why don't you make them in half-sizes? I am 5.5 so they don't fit.”

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Posted 1 year ago

“Shoes not wide enough and had to send back. Was told £2 charge would be made on refund but actually took £7 so beware”

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Posted 1 year ago

“Shoe design is lovely the material awful too hard on your skin would of paid more if they were soft leather”

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Posted 1 year ago

“Cheryl sandal good quality, but sling back strap fully adjusted was still too loose, & the shoes gaped on either side of foot.”

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Posted 1 year ago

“Delivery was very quick and the shoes were well-packaged. Unfortunately, I had to return 2 pairs of shoes as one pair was generally too big all over and one pair was too wide. I kept a third pair of sandals although for a D-fitting they were also slightly too wide.”

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Posted 1 year ago

“The shoes were nice but I paid extra for next day delivery and they arrived 5 days later, that’s why there’s 3 stars!”

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Posted 1 year ago

“Hi. Shoes ordered were navy. Have order the same previously. However colour slightly different. A more blue colour. Please can you check/confirm this is correct. Regards Helena.”

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Posted 1 year ago

“Good quality but a day later half the price I”

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Posted 1 year ago

“I had to return these as there was a fault in them”

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Posted 1 year ago

“Ordering was easy, delivery, returns and refund was swift. The reason for return was based on quality of item which wasn't the best”

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Posted 1 year ago

“Not happy with the quality . The slippers have feathers on and one on the feathers shows the stalk of it - which looks odd and the other slipper some of the feathers have a tint of a light colour and not black as they should be . Unfortunately I’m not well at the moment after being in hospital so unable to return them . The last slippers I bought from you were perfect”

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Posted 1 year ago

“I bought one pair of shoes, 1 pair of trainers, 1 pair of boots, the boots and the trainers were too small the shoes are I managed to stretch the shoes a bit. They were all just a little bit too small, not quite a 1/2 size too small but it means I can't wear them they're uncomfortable. Excellent shoes in every other respect but just that bit too small I am a size 8, have been a size 8 all my adult life but they are cut just that little bit too small really disappointed as I really love what I bought and now have to return them.”

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Posted 1 year ago

“I ordered my normal size 6. They were way too big.”

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Posted 1 year ago

“Very nice sandals but will be returning as they are too big.”

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Posted 1 year ago

Lotus Shoes is rated 4.5 based on 3,793 reviews