Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.45

4.5 Rating 3,787 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,787 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 25th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with purchase. Bought silver sandals as I already have the gold sandals in this style and they are really comfortable. Lovely classy sparkly sandals and excellent value as they were on discount.”

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Posted 2 years ago

“Quick delivery and lovely shoes”

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Posted 2 years ago

“Always pleased with Lotus shoes - good service and good fit and always comfortable”

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Posted 2 years ago

“Very nice comfortable shoes.”

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Posted 2 years ago

“I returned the shoes and I am still waiting for a £74 refund ! The fact that no one has replied to emails, answered the phone or replied To a message on Facebook messenger out of sheer desperation is disgusting . I have always bought lotus shoes but frankly your customer service is very poor . You are lucky you got one star !”

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Posted 2 years ago

“As always great quality flip flops great for holidays and everyday use - I purchase every year”

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Posted 2 years ago

“Lovely shoes, very comfortable. Quick delivery too!”

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Posted 2 years ago

“Excellent! I have problem feet and have bought three pairs. Only complaint is that you have discontinued my grey and navy zebra stressless shoes, why as they are more attractive that the latest version”

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Posted 2 years ago

“I have always ordered my shoes from lotus and berm extremely pleased with the product and service but I am trying to return a couple of pairs of shoes and can’t get any response from either my emails or messages left on the phone. Hopefully I’ll hear something very soon”

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Posted 2 years ago

“Very happy with shoes and bag. Very disappointed the shoes were reduced further a day after my purchase.”

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Posted 2 years ago

“Quality items quick delivery affordable prices first class service”

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Posted 2 years ago

“Fabulous shoes perfect for a summer wedding and so comfortable”

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Posted 2 years ago

“Website easy to use. Description of goods seems accurate. Reasonable prices. Fast delivery. I've only tried the sandals on, but they appear fine.”

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Posted 2 years ago

“Prompt delivery very nice shoes at a reasonable price”

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Posted 2 years ago

“One pair I ordered was out of stock and I wasn’t informed. The shoes were delivered two days before I received an email saying they were to be dispatched that day, also with no indication that one pair was out of stock. I had to contact customer services to get refund. Nice shoes, shambolic delivery”

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Posted 2 years ago

“Unfortunately I had to return the bag I ordered as they sent the wrong colour so I’m unable to give a good review. All I will say is that returning the item was easy and I received a refund without any problems”

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Posted 2 years ago

“Order arrived on time Delighted with the quality of product”

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Posted 2 years ago

“Very pleased with the mens sandals I ordered the quality was excellent and they were delivered very quickly would order again from you”

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Posted 2 years ago

“Unfortunately when my package arrived I have to say I was very disappointed. Not only were the shoes I ordered the wrong colour, they were also completely the wrong style :( All I could do was return them, I was not even able to speak to someone in order to get my order corrected! So, so dissatisfied and disappointed.”

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Posted 2 years ago

“Beautiful quality sandals. Unfortunately too loose on my narrow feet so reluctantly had to return them. Return issued with very quickly. Excellent company to deal with.”

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Posted 2 years ago

Lotus Shoes is rated 4.5 based on 3,787 reviews