Lotus Shoes Reviews

Name: Lotus Shoes
Address: Edwin House, Bacup Road, Rawtenstall, Lancs, Rawtenstall
Rating: 4.45

4.5 Rating 3,788 Reviews

86 %

of reviewers recommend Lotus Shoes

Company Reviews

Metrics

Info

4.5

Based on 3,788 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01706 219 222

Email:

websales@lotusshoes.co.uk

Location:

Edwin House, Bacup Road, Rawtenstall, Lancs
Rawtenstall
BB4 7PA

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Lotus Shoes 5 star review on 4th March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what I expected, comfortable. I just wish they came in half sizes.”

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Posted 4 years ago

“Lovely shoes, always loved Lotus for quality.”

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Posted 4 years ago

“The slippers fit well and are comfortable. Good value. I am buying a second pair.”

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Posted 4 years ago

“Bought a pair years ago and they lasted until I moved. I just bought another pair the comfort and durability are on point”

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Posted 4 years ago

“Very pleased with my purchase, and delivery was very speedy, arrived on time, which is VERY unusual in these troubled times. Many thanks.”

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Posted 4 years ago

“I order 2 pairs of shoes which came back saying no size available for one of them so I said I’ll do a different colour and they emailed back saying not available so fair enough. Just send me the one which is available so they said okay, we will post this one. After 2-3 days I received an email from Hermes your Order is on your way and will be with you between this certain time so I waited and kept on tracking it and I got nothing tried getting in touch with Hermes and it said you should contact your retailer so I contacted lotus over the phone no answer, then I emailed them and they said it’s been lost we will send out again with a different courier. It has now been over 2 weeks and I’ve got nothing and now lotus is not even replying back to my emails. Absolutely disgusting costumer service.”

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Posted 4 years ago

“I have just bought my husband his 2nd pair of leather flip flops from Lotus. The original ones have been so comfortable and after 2 years are just beginning to look a bit worn (but still functional). Excellent value / performance and he finds them very comfortable.”

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Posted 4 years ago

“Look lovely, fit well and nice and light”

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Posted 4 years ago

“Love my sandals, so comfortable & look Gorgeous on, I have had lots compliments from friends too”

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Posted 4 years ago

“Shoes were wrong colour”

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Posted 4 years ago

“Absolutely love the boots and sandals I have just received, really easy website to order from and arrived quicker than I expected.”

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Posted 4 years ago

“Love love love these shoes! Bought them for my daughter’s Wedding and they are stunning. I feel very glamorous in them and can’t wait to wear them. Look fabulous with a tan and painted toe nails and not too high! Highly recommend!”

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Posted 4 years ago

“Even more fabulous than in the photo ; comfortable and so stylish ; loving my purchase”

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Posted 4 years ago

“I have sent you a email I bought some lovely shoes from you ,the sole has come away, I’m waiting to here back also the sole has split,this is my second pair of the same shoe”

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Posted 4 years ago

“Beautiful shoes and great quality x”

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Posted 4 years ago

“I placed my order around 2 weeks ago. I was meant to get these trainers delivered on Wed 6th May but no delivery happened between 1-3pm as stated. I was asked through tracking to contact Hermes. I tried using the Virtual Assistant Holly which was useless. I tried calling Hermes but couldn’t get speaking with anyone. Then an attempt was apparently made Friday & Saturday when my work was closed. I then left yourselves a voicemail to try and resolve this with Hermes but no response from you to me so far. Then it was supposed to be delivered today between 1-3pm but again nothing. So I still have not received these goods! Hermes is an awful courier and had I known that’s who you used I would never have placed an order. I fully expect they will not be delivered and you’ll need to refund me. Altogether an appalling service. I would not order from you again.”

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Posted 4 years ago

“Shoes as described online. Very comfortable from the off. Quality very good at an exceptional price. Glad I made the right choice.”

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Posted 4 years ago

“Very fast delivery and website easy to use”

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Posted 4 years ago

“My shoes arrived quickly, very well packaged .They are very stylish & I was able to take advantage of the discount offer ,which was great!”

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Posted 4 years ago

“Love these sandals very comfy they were just what i wanted will buy again”

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Posted 4 years ago

Lotus Shoes is rated 4.5 based on 3,788 reviews