Hi, so sorry you haven't received your order. Please contact us on 01790 720900 or sales@lordsandlabradors.co.uk and we can look into this for you ASAP!
“Wonderful crate by lords and Labradors. A sturdy, quality item, easy to assemble. Looks greats with the bumper and our puppy loves it. The delivery is very quick and well packaged. I’m a fan already.”
“Amazing quality, very helpful staff and quick delivery. Whilst expensive we are thrilled we ordered the tweed duck-egg crate set and which our new arrival, Milo, can’t get enough of. It should last him well into adulthood so absolutely worth the investment”
“Great purchase, fits really well in the boot of my polo and Polly loves it. Good price, delivered promptly and easy to assemble. The padded insert was an unexpected bonus.”
“Fantastic level of service. Product I wanted was out of stock everywhere. L and L let me know when it was back in stock, I ordered it and it arrived 48 hours later. What could be better?
My puppy now has her crate to sleep in and feel secure. Well priced with no pandemic “hike” .
Thanks so much.”
“The process of ordering via Lords and Labradors was so simple and easy. They kept us updating at every stage of the process and our product arrived ahead of time which was a nice touch.
Can't wait for our new dog to arrive so she can it.”
“I got the XL crate and bumper. Customer service was fantastic, the crate itself is very good and secure, great size for my Vizsla. The bumper makes it look more comfortable, my Vizsla likes to lean against it. If I could afford it right now I would like the rest of the set because I really like the look of the regency stripe pattern in my room”
“Lovely and well made cage. It really does look better in silver. I haven’t given this 5 stars as like other have stated some of the edges are sharp. For the price you should have to sand these down your self. Bad design I guess. But hopefully we found all the shape bits and our puppy will be fine.”
“Wow, what a fantastic company! The customer service I have received from these guys has been amazing. I orders some items for a new puppy and didn’t factor in that it would take more time than usual make and send personalised/ hand made items but I got in touch to ask if they would be with my on time and the team called me, left a message and basically pulled out all the stops to get the items to me in plenty of time. I would recommend them to anyone and they have the best selection of things for doggies! Thank you!!”
“Not the best crate in the world.
Handle fall off so the lock is now useless on one of the crate doors.
The locks are really difficult to open with the hook on the end of them.
Sadly I didn’t have time to send the crate back due to me needing it ASAP.
Delivery time was good and packing.
Just not worth the money”
So sorry you were not satisfied with your purchase, we're always happy to help on 01790 720900. Please email us at sales@lordsandlabradors.co.uk and we can investigate this with you.
