“Received package with only part of my order so had to contact company who requested further details and photos. They dealt with this very promptly and resolved the matter within days. Would use the company again”
“Really happy with the ease of transaction. My favourite scent, decided to get myself the gift set because it turned out cheaper than a singular bottle. Really happy!”
“I purchased 3 different perfumes and eau de toilettes. All were cheaper than other websites or marketplaces but with the same quality and packaging. Would buy again and recommend to anyone that is interested to buy.”
“I made an order and after 10 days it had not been sent. I contacted them and was advised there had been a problem, but it wasnt their fault. They gave me a tracking number, which Royal Mail confirmed was fake! Then I was told a second order had been dispatched and I would have it within a couple of days. Nothing arrived. I checked the site and discovered that what I had ordered was actually out of stock. I reached out and was advised my order WAS on the way. As confirmation they provided the SAME fake tracking number. They kept lying and telling me my order was on the way. But it hadn't even been dispatched becaue it was not in stock! They never answer the phone or respond to messages. Then, with no explanation, no apology, i received a refund after nearly 3 weeks. Repeated lies, refusal to acknowledge what was going on, total lack of customer care and time wasters. The most unprofessional, amateur company I have ever purchased from. Avoid like the plague.”
“Ordered on Nov 17th have not received my order they do not answer the phone sent numerous emails given 2 different tracking numbers neither are genuine emails are just lies I will be contacting trading standards.”
“Delivery hasnt arrived. Looked at some reviews and was shocked and i am worried i wont get what ive purchased. Ive emailed look incredible and have not had a response yet. I tried to track my order and it says my order does not exist. Had to think ive lost hard hard earned cash and if i dont get it i will be contacting trading standards.”
