London Serviced Apartments Ltd Reviews

Name: London Serviced Apartments Ltd
Address: Suite 13, London, London Borough of Waltham Forest
Rating: 4.52

4.5 Rating 233 Reviews

90 %

of reviewers recommend London Serviced Apartments Ltd

Company Reviews

Metrics

Info

4.5

Based on 233 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About London Serviced Apartments Ltd:

Established in 2000, our knowledge of London and our understanding of the industry is unparalleled; enabling us to offer the best prices and highest quality accommodation in economy, mid-range and luxury.

With our serviced apartments and short terms lets in London, you will have a living room in which to relax or entertain, space to work and facilities to prepare a meal – should you be tempted. Hotels serve a purpose but if you’re looking for a feeling of comfortability, home-from-home and luxury – alongside the benefits of a hotel – Serviced Apartments will enhance your stay in London.

*NOTE* We are not affiliated in any way with https://www.booking.com/hotel/gb/southwark-serviced-apartments.en-gb.html
Please do not leave a review if you have stayed at this property. This is a different company.

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London Serviced Apartments Ltd 5 star review on 12th August 2024

IMADE OMOLE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The booking staff are shockingly uneducated, and their email communication is both painful and unprofessional. It is genuinely embarrassing to deal with their incompetence. The booking agent repeatedly provided incorrect information and displayed an inability to perform basic arithmetic or follow simple instructions. This level of ineptitude is unacceptable. The manager, Roy, exemplifies poor leadership with his significant ego problem. Instead of addressing issues professionally, he resorts to harassment if you attempt to politely correct him. His behaviour is unprofessional and childish, to the extent that I had to block him to stop the incessant and unwarranted communication. Dealing with this company has been a distressing experience due to their lack of basic skills and professional etiquette. They desperately need better training and management oversight to avoid such embarrassing and frustrating situations in the future.”

Helpful Report

“Arranged smaller rooms for a the same price as a standard one bedroom, lights keep blinking. Have a counter top oven and a toaster but know plug points on kitchen counter. what you see in portal and what you get is different. if they dont have the same room or room in good shape you people should provide alternative options at the hotels cost. No timely response to emails. the issue is not just with one room, all our batches staying here had one or other problem.”

Helpful Report

“Booking process was smooth, but 196 Bishopsagte apartment has serious issues !!! Internet/WIFI is pathetic does not connect Video calls at all , router is weak can't connect form other bedrooms. Apartment has a Washing Machine cum Dryer , the dryer function does not work , they need to get a separate tumble dryer . definitely not worth paying so much !!!!! I am not going back again to this apartment !”

Helpful Report

“Management is extremely bad and totally inconsiderable, I had to check out 8 nights early for a very medical situation related to my daughter, tried to get a refund (8000GBP) my request was denied, tried to change my booking again my request was denied in a total unprofessional way ... will never stay at Arlington house due to their unprofessional and bad management .... so so bad”

Helpful Report

“No lift. Lift access was mentioned on the website.”

Helpful Report

Dear Jatin Thank you for your feedback and for flagging a potential error in our listing. I have checked with our team as well as Wigmore Suites and can confirm there is indeed a lift in the building from the Ground floor that services all floors. That being said, I hope you had a wonderful stay and look forward to welcoming you back soon. Best Regards Izzy

London Serviced Apartments Ltd is rated 4.5 based on 233 reviews