London Serviced Apartments Ltd Reviews

Name: London Serviced Apartments Ltd
Address: Suite 13, London, London Borough of Waltham Forest
Rating: 4.52

4.5 Rating 234 Reviews

90 %

of reviewers recommend London Serviced Apartments Ltd

Company Reviews

Metrics

Info

4.5

Based on 234 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About London Serviced Apartments Ltd:

Established in 2000, our knowledge of London and our understanding of the industry is unparalleled; enabling us to offer the best prices and highest quality accommodation in economy, mid-range and luxury.

With our serviced apartments and short terms lets in London, you will have a living room in which to relax or entertain, space to work and facilities to prepare a meal – should you be tempted. Hotels serve a purpose but if you’re looking for a feeling of comfortability, home-from-home and luxury – alongside the benefits of a hotel – Serviced Apartments will enhance your stay in London.

*NOTE* We are not affiliated in any way with https://www.booking.com/hotel/gb/southwark-serviced-apartments.en-gb.html
Please do not leave a review if you have stayed at this property. This is a different company.

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London Serviced Apartments Ltd 5 star review on 12th August 2024

IMADE OMOLE

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic, efficient service from Giavanna and the team. I use London Serviced Apartments on a regular basis and the accommodation provided is cost-effective, well equipped with mod cons and centrally-located. Many thanks.”

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“The staff were all very helpful and pleasant. I really enjoyed my stay there”

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“The apartment met our expectations. The inclusion of breakfast was a bonus. The apartment is walking distance to Earls Court tube station. The station has lift access to all platforms. It is on the Piccadilly line which makes for great access to Heathrow airport. Lift when dragging suitcases was a real bonus.”

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“Giavanna was amazing, she always got back to my colleagues and me very promptly with the required information. Top notch customer service. I would most definitely use London Serviced Apartments again and recommend to friends and colleagues.”

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“Lovely apartment in s great location. Great service also.”

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“I had a great service from London Serviced Apartments - I had a short amount of time to find my boss with specific taste an apartment on two occasions and Giavanna was ever so helpful, funny and polite and went above and beyond to help me during a very stressful and busy time. Would definitely use again and would recommend! Giavanna, and also Marcel were fab to work with! I think maybe the review below was written on opposites day because I definitely didn't receive anything but a 5* service.”

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“Apartment was very nice and homely.”

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“They tried their best to accommodate our request for long stay.”

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“Agent lzzy is responsive and professional, she replied promptly and clearly. The process is smooth and I satisify with your company service, but I would like to express my experience stay in Kensington Inn, hope you can share with hotel operation manager. I stayed 4 nights in Kensington Inn Apartment from Jul 13-16 & 17-18, hotel is new and breakfast is good, overall is satisfactory except 2 front desk staffs are impolite and not professional. When I checked in on Jul 13, a male staff helped to check in and I reminded the extra sofa bed. Then he said the room can only allow to stay 4 persons and he didn't care which payment method or how much I paid before. Finally, I showed him the confirmation letter included extra person cost then he shut up. Secondly, wifi needed to sign up everyday as website said, my daughter could not access on Jul 14, then she went to front desk to ask for help, but the staff named Timea who was very rude and impolite and said that if my daughter did'nt know how to sign up then just paid £5 to access wifi and walked away stictly. I felt disappointed to these 2 front desk staffs, their performance affected hotel image although I met another night manager who helped to solve wifi issue and surprised why someone ask us to pay for wifi, suppose hotel guests have complientary free wifi with registered. Please reflect my comment to hotel. Regards Eliza”

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“Just leaving London after a fabulous 3 days, staying at the Residence Inn by Marriott, Kensington. Roy and Izzy helped organise our stay, with impeccable service. The apartment was perfect and the staff were great! Thank you so much! Kathryn and family”

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“It was handled very well and Izzy was very Helpful”

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“Excellent attention. Cleaned very well. On attention when something was mistakinly taken from our room and returned promptly.... a specific white pillow case which I considered a hopeless cause amongst all the white pillow cases. Very discreet. Helpful with luggage.”

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“Izzy is always fast and most helpful in sorting out my accommodation requirements.”

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“Giavana was of a great help in arranging for apartments. She is quick to respond to queries and support when I needed it.”

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“Very clean and quiet; excellent and unobtrusive service. Staff is friendly and accomodating.. Only drawback street noise from Shepard's Market on weekends. But when closed the double paned windows do their job well...quiet. Staff is willing to help in any way they can. Competent.”

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“Booking was smooth and rapid. Got the apartment I wanted with minimum delays”

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“The apartment was huge and very comfortable. bigger than i expected. very clean and they have everything that you need. the staff was very helpful as well. could not get a better location, easy to get around and closed to the tube stations by few minutes of walking. The agent, Giavanna, was extremely helpful and made the booking so easy. Very satisfied.”

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“Giavanna my agent was great.. quick responses and very very patient and helpful.. will definitely depend on her for future help. She’s great.”

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“Very helpful & fast in booking”

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“We were very pleased with the service extended to us by Giavanna. Because of a medical situation, we needed to switch apartments at the last minute (we needed a lift). She not only accommodated our request, but found us an exceptional apartment in Mayfair. We will certainly be using London Serviced Apartments on our next trip to London.”

Helpful Report

London Serviced Apartments Ltd is rated 4.5 based on 234 reviews