London Serviced Apartments Ltd Reviews

Name: London Serviced Apartments Ltd
Address: Suite 13, London, London Borough of Waltham Forest
Rating: 4.50

4.5 Rating 227 Reviews

90 %

of reviewers recommend London Serviced Apartments Ltd

Company Reviews

Metrics

Info

4.5

Based on 227 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.8 out of 5

About London Serviced Apartments Ltd:

Established in 2000, our knowledge of London and our understanding of the industry is unparalleled; enabling us to offer the best prices and highest quality accommodation in economy, mid-range and luxury.

With our serviced apartments and short terms lets in London, you will have a living room in which to relax or entertain, space to work and facilities to prepare a meal – should you be tempted. Hotels serve a purpose but if you’re looking for a feeling of comfortability, home-from-home and luxury – alongside the benefits of a hotel – Serviced Apartments will enhance your stay in London.

*NOTE* We are not affiliated in any way with https://www.booking.com/hotel/gb/southwark-serviced-apartments.en-gb.html
Please do not leave a review if you have stayed at this property. This is a different company.

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London Serviced Apartments Ltd 5 star review on 12th August 2024

IMADE OMOLE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We found LSA online while searching for Short Stay Rentals. We found the team to be very prompt in response. We had many questions & doubts about the apartments they recommended; they patiently answered all our queries and tried to be very transparent with the information. They even made the effort to share pictures wherever they could. The apartment @ 14A James Street was exactly what we expected based on the information shared. I would definitely recommend LSA as agents.”

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“The flat was exactly as described and was a perfect base for our week in London. We appreciated the full kitchen and the washer/dryer. The staff in reception were friendly and helpful with queries. We will recommend this to others as a great value and hope to be back another time!”

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“From booking to check-out, any questions I had were answered right away, definitely the level of customer service exceeded my expectations. Just a minor thing that I was told there would be cleaning done on the day before my check-out and they never came. Not such an issue but more accurate information would have been nice.”

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“Friendly but most importantly efficient and professional service! Had a very difficult request but showed great desire to find a solution. I would definitely use their services again.”

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“Returning to London for a break, after three years away, finding a base was a challenge. The team were helpful, professional and found a flat which fitted our needs perfectly. I would not hesitate to recommend the company.”

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“When I arrived the code to access the property I was given was incorrect, resulting in me being stuck outside for 30min because I was about to get through to customer service to obtain the correct code. I was also disappointed at the bedding situation, having been told and seen in photos that the apartment contained a double bed it was disappointing to arrive and find the room was in fact to single beds with no mattress topper to span the gap between beds”

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“Such a wonderful personalized service, always helpful, they go way beyond the norm. Will always use London Serviced Apartments each time I visit London. Shout out to Gia who is a star.”

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“I've been impressed by the speed at which queries were answered and resolved. The service was both friendly and efficient, and the accommodation (Swan House in Leatherhead) was of a high standard. Thanks to Giavanna for helping with bookings and extensions as needed!”

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“Gia has been amazing. Super responsive and helpful”

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“Very, very helpful. Attention to my issues was prompt and friendly. Highly recommend.”

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“I can tell that the customer service was great, very supportive and quick to answer all questions. Giavanna Akit was very supportive during the communication with London Service apartments and helped to find the best solutions that suited our enquiry. Would definitely contact her again.”

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“Great recommendation from the responsive consultant on options that matches my selection criteria and budget range. The accommodation was in excellent quality with nice and clean rooms and friendly staff. Definitely would recommend the service to my friends!”

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“We had an absolutely lovely time here . Location of our apartment is perfect , just 5 mins walking distance from Victoria station . Lovely restaurants around us . Tesco, Sainsbury, waitrose and few halal shopping stores within few mins walking distance . Apartment is new and has air conditioning. They have self check in/ check out . Staff responds immediately if emailed for any query or help . Will definitely come back here. Giavanna Atik at London Serviced Apartments Ltd was so helpful in helping us book this place . We were a group of 10 and her suggestions were very helpful . Thank you Giavanna 💕”

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“Milestone House is conveniently located and well managed”

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“Happy with the friendly service from Gia and Roy.”

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“Meodow and Roy were extremely helpful to this type A New Yorker's many Qs who has not traveled with her children for quite a while--pre-pandemic. I found them to be efficient, friendly and timely. I am looking forward to our stay in Mayfair. They got back to me in a timely way even accounting for 5 hour time difference.”

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“Hi. Thank you for offer to extend, but my stay was only until July 26. My only comment would be the hob didn’t work, and the counter top was warped and unsightly. I did ask to have the hob repaired but it wasn’t during my stay.”

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“Overall, I was very happy with the customer service - Responses to emails/calls were prompt, courteous and helpful. I was also very happy that they were able to secure the specific service apartment that I wanted for my stay at very short notice and for at a price that was within my budget. I will definitely be using their services again in future.”

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“We stayed in Holland Park and I cannot recommend the overall service, value and property highly enough. From start to finish the whole process was very straight forward and efficient. I would certainly recommend the company (I dealt with Meadow) and property and will use them again in the future.”

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“Giavanna has been absolutely amazing. She took on my booking request very last minute and was so prompt and patient with me. She successfully found me exactly what I needed. A pleasure to work with. Highly recommended. Will be using this service again very soon.”

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London Serviced Apartments Ltd is rated 4.5 based on 227 reviews