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London Health Company Reviews

4.4 Rating 177 Reviews
84 %
of reviewers recommend London Health Company

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Anonymous
Anonymous  // 01/01/2019
Nothing to say
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Posted 7 months ago
Send you test with ease and receive reliable results within 24-48 hours, amazing!
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Posted 7 months ago
Better than some companies offering B12 tests and inclusion of phone number as helpline great
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Posted 7 months ago
Fast delivery...reasonable price
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Posted 7 months ago
Customer support very good.
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Posted 7 months ago
Very helpful, particularly as I didn't quite understand the routine for "registering" my sample (my error). Company replied efficiently to my email enquiry.
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Posted 7 months ago
Excellent service, posted my sample on Monday, result emailed the following day
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Posted 8 months ago
Didn't complete all my tests despite the fact I followed the instructions and haven't responded to my complaint about it either
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Posted 8 months ago
Exactly what I have been looking for. Having an annual NHS HBA1C blood test is really no help in adjusting your eating habits to improve your numbers, you cannot buy a home machine that gives you the same numbers. Now I can test myself every 3 months which is exactly what I need, wish i'd found you years ago. Also the speed of testing is excellent thank you
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Posted 8 months ago
Brilliant, super speedy at getting results back.
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Posted 8 months ago
Last few months I been having some health issues. Unfortunately, my GP wasn't interested in investigating what is happening. End up changing GP, but due to long waiting list to see GP, I couldn't get an appointment. I was desperate to figure out what was happening. I found LHC home test kits on amazon, and oh boy finally got some answers. The test kits are affordable and easy to use as long as you follow the instructions. Results are delivered very quick, first one went to my Spam folder so be sure to check that. One of my test(Thyroid) was taking longer but when I emailed LHC Ash replied within minutes, explained everything, tracked the test and send me the results. I would highly recommend LHC if you struggling to see your GP or you just want to test your blood quickly. Thank you very much LHC
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Posted 8 months ago
Excellent company , value for money, quick to post test kit and provide results , very helpful over the WhatsApp chat facility that they use , I would recommend and I will be using London Health Company again as a result of my positive experience. Luke
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Posted 8 months ago
Good service right through out. Only problem I had was while filling out the sample registration form- the date of birth tab can be tiring. It only goes back one month at a time from present, no way to input directly. It takes a while to go back 50-odd years month by month.
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Posted 8 months ago
Kit arrived quickly, instructions were clear and results were returned in 48 hours.
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Posted 8 months ago
Strongly recommend . quick service excellent customer service , they follow up from start to finish making sure you have a flawless experience. Can't Thank Luna enough for her help. Thank you
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Posted 9 months ago
Thank you so much Elizabeth.
Posted 9 months ago
Efficient and friendly customer service.
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Posted 9 months ago
Speedy and efficient results. However the amount of blood needed for the test could not have reasonably been obtained using lancet and capillary fill
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Posted 9 months ago
Hi Instructions clearly state there are any issues with blood collection they can contact us for help.
Posted 9 months ago
Filled my blood sample to the lines indicated, but on the results it claimed I didn’t, so didn’t test all biomarkers. 3/4 biomarkers that were able to be tested came outside of normal range but there was no where clearly indicated that could help me find out more information, only a message saying to speak to my GP. There was also limited guidance for how to prep for the blood test. Because of how anxious I was about the results of this blood tests, I ended up doing another blood test with another company that specified particular measures I needed to take before (like ideally do it first thing in the morning and drink 2-3 cups of water an hour before) - which led to my blood results coming back primarily normal, and has led me to doubt the validity of the London Health company results. The turn around time was fairly quick. I sent the results on Thursday and got the results by Sunday. The instruction leaflet was quite clear and easy to follow. But I wouldn’t use this company again because of the angst the results caused and lack of follow up guidance to help me better understand the results.
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Posted 9 months ago
Sorry to hear that. Please note that our instructions and explainer video both clearly state what can be done to stimulate blood flow and get more blood from a finger prick sample. Here is a link to our explainer video which is also available on our website https://www.youtube.com/watch?v=EMCVYLXC2co
Posted 9 months ago
Efficient and friendly staff.
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Posted 9 months ago
Really pleased with Service. Quick return of results and query answered quickly.
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Posted 9 months ago
Hello, Thanks for taking the time to leave your review. It's great your results were ready so quickly. Many thanks, LHC Team
Posted 8 months ago
London Health Company is rated 4.4 based on 177 reviews