London Heathrow Taxi Reviews

Name: London Heathrow Taxi
Rating: 4.81

4.8 Rating 1,924 Reviews

96 %

of reviewers recommend London Heathrow Taxi

Company Reviews

Metrics

Info

4.8

Based on 1,924 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

02088972831

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London Heathrow Taxi 5 star review on 10th December 2023

Norbani Mohamed Nazeri

London Heathrow Taxi 5 star review on 20th October 2023

Anonymous

London Heathrow Taxi 5 star review on 16th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The driver was very nice, polite and a good driver. The website however , didn’t meet my expectations. I requested to have two drop offs and have paid with my card. To my surprise this was not registered and I’ve been told to pay in cash. In the end, the driver kindly called the office where I was able to pay over the phone. All good in the end but the customer experience could have been better if the site actually worked.”

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Posted 6 years ago

“Easy booking process, great driver in difficult traffic and weather conditions”

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Posted 6 years ago

“My flight was very late but the driver kept waiting for me. Thanks for the service.”

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Posted 6 years ago

“The driver was extremely rude to us. Our plane was delayed upon arrival (not in our control) and we were a bit late meeting him, and he seems to have lost out on another taxi fair. When we booked we made sure any delay would be acceptable to avoid precisely these incidents and additionally asked for the driver to arrive 1hr after actual landing. Nontheless, the driver was very angry and driving agitated, in addition to being rude. We will be sure not to book this sort of service through your agency again.”

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Posted 6 years ago

“Friendly staff/drivers and good driving.”

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Posted 6 years ago

“very efficient. there very promptly. much cheaper than standard cab and very comfortable roomy people carrier”

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Posted 6 years ago

“Driver there to meet us as agreed. Smooth trip will use your firm again”

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Posted 6 years ago

“Good service and driver. When I arrive I receive whatsapp welcome and information from the driver.”

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Posted 6 years ago

“Waited but noone there so husband phoned the company. The man on the end of the phone said there was no booking and did we have the right company. That was after telling him the name and booking reference number. Was told there was no booking made, despite us having a pece of paper saying it was booked successfully. Eventually the man said that my booking had been cancelled. He couldn't say when or by whom! Not good enough. The saving grace was the driver, Alan, they sent to collect us was brilliant - c credit to your company. Now I do not believe for one minute that the booking was cancelled, I believe it was simply overlooked as it was made back in November. I abhore liars and would rather have been told the truth as I know everybody makes mistakes, but to have to spend 15 minutes on the phone going through stuff, to be told first there was no booking made and then it was cancelled, after travelling for 21 hours was frustrating, to say the least.”

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Posted 6 years ago

“Excellent service, highly recommended. Nice car also 😊”

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Posted 6 years ago

“Excellent service. All the staff was really helpful and made what would have been a horrible, stressful journey into a very easy one. Driver was really nice and made the journey very pleasant. Thank you.”

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Posted 6 years ago

“My baggage arrival got slightly got delayed nd after the anticipated pick time, although driver left, your office could arrange him to pick me from the meeting point within 5 mnts. Overall I found a good service.”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“I’ve visited London many times and this was one of the best, if not THE best, car service in my experience. Our driver was friendly and courteous, prompt and knowledgeable. Fabulous!”

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Posted 6 years ago

“Very good service, and an affable, fun to talk to driver Will recommended and use again in the future Thanks”

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Posted 6 years ago

“Great service. It was for the first time I was using it but it will not be the last for sure. Pure professionalism from the beginning of the journey till the end. Highly recommend.”

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Posted 6 years ago

“I was very impressed with the service of London Heathrow Taxi! At the last minute, I had to take a different flight from America due to a connection delay. I arrived an hour later than planned and the driver was still waiting for me! I really appreciated that. Plus, he was very courteous and professional. Thank-you!”

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Posted 6 years ago

“Driver arrived on time (actually early) and was very polite during the drive to Gatwick. Car was excellent - very comfortable. I shall definitely use this service again. One suggestion - perhaps some bottled water in the car would be appreciated.”

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Posted 6 years ago

“Courteous. Efficient”

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Posted 6 years ago

“Excellent service by Socrates from pick up to drop.Thank you.”

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Posted 6 years ago

London Heathrow Taxi is rated 4.8 based on 1,924 reviews