London Heathrow Taxi Reviews

Name: London Heathrow Taxi
Rating: 4.81

4.8 Rating 1,924 Reviews

96 %

of reviewers recommend London Heathrow Taxi

Company Reviews

Metrics

Info

4.8

Based on 1,924 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

02088972831

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London Heathrow Taxi 5 star review on 10th December 2023

Norbani Mohamed Nazeri

London Heathrow Taxi 5 star review on 20th October 2023

Anonymous

London Heathrow Taxi 5 star review on 16th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Driver showed up before agreed time (5AM) and phoned to tell us he was there. Great service!”

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Posted 5 years ago

“Very pleased with this service. Our driver Raj was right on time, very pleasant and a safe driver. His car was immaculate, too. Highly recommended.”

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Posted 5 years ago

“It was amazing experience And ver supportive staffs with big smiles”

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Posted 5 years ago

“Everything was excellent . The driver was there on time and he is super nice.Thanknyou”

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Posted 5 years ago

“Very good service.”

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Posted 5 years ago

“I booked at the last minute and London Heathrow taxi was very accommodating. The drivers were friendly, courteous and prompt. Vehicles were spotless. I would highly recommend.”

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Posted 5 years ago

“Hello, The taxi was not big enough to fit the two luggages in the boot (saloon) from Heathrow T5 to home which is awful since I used a saloon car from home to Heathrow T5, when I went on my vacation. I took the same luggages to and back, so ideally it should fit. Disappointed since the driver charged £78 due to the luggage placed in the passenger seat and I see the bill only reflects £67. This shows he did not inform you. Regards Pascal Joseph”

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Posted 5 years ago

“Driver was good and helpful Only took much longer than shown even on Sunday Had to pay 5 £ additional days due to waiting period above 30 min, may b correct”

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Posted 5 years ago

“Great service. Right on time . Tracked our flight and was very helpful. Definitely will use them again!”

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Posted 5 years ago

“Great communication ,very pleased with our driver. Will definitely hire again .”

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Posted 5 years ago

“Your service and staff are outstanding, professional and nice. Thank you”

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Posted 5 years ago

“Excellent professional service, very prompt and stunning executively prepared vehicle. Fully recommended A+++”

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Posted 5 years ago

“I got the taxi booked from Heathrow to Gatwick aiport for my parents flying from India to Canada via London. This was last minute booking done online and well acknowledged by the LHT team. They were very responsive to share booking and driver details. I had requested for an Indian driver and the company acknowledged the same and sent Mr.Dutt. Dutt being a wonderful person went beyond his normal duties and made the service the best. I had booked the taxi after my patents boarded the flight from Delhi but I am unable to reach them post their landing at Heathrow. I shared my parents pictures with Dutt and requested Mr.Dutt to help find my parents and he actually looked throughout the aiport arrivals and found them. Not only that, he ensured that they reach Gatwick airport in time and helped them get baggage trolley and wheelchair assistance. Thank you LHT and Mr.Dutt for great service.”

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Posted 5 years ago

“Our driver was in place, clearly marked with our name. He immediately took my bag a walked us to the van. The trip was pleasant, knew that the Holiday Inn we were staying in had relocated and delivered us with ease. I would evaluate him as an A+, a credit to your business.”

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Posted 5 years ago

“Brilliant service. Driver arrived early for my pick-up, was friendly yet professional. Would happily use your services again.”

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Posted 5 years ago

“driver very considerate of 3 young, exhausted children. clean car. would use again”

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Posted 5 years ago

“As It relates to the actual drive from the airport to the hotel I would rate very good. We did not encounter any traffics stoppage. However, customer service was lacking. Unfortunately, I do not know what our driver name is because he didn’t introduce himself. I would describe him as an older gentleman. No one in my party saw him until we were considering obtaining further transportation. He appeared from around a group of people and we approached him. He didn’t welcome us to London, offer to assist us with our luggage. He basically indicated with his hands to follow him. His other conversation of minimum words was when we confirmed he was driving to the correct hotel. During the 45 minute ride, he did not say a word. We arrived at the hotel, he removed our luggage (backpacks) from his van, and placed them on the ground. Please note my husband indicated he would go inside the hotel to obtain the luggage cart. The driver wasn’t courteous enough to wait. After I paid him, which only included a minimum tip (of which my family said he didn’t deserve), he stood around and looked for a few minutes and left. Within the last 1-1/2 weeks, my family and I have encountered eight (8) different services for arranged transportation. We have nothing, but excellent reviews for all companies and drivers. And although my communication through email with London Heathrow Taxi service has been excellent, this driver has left a stain on the company name. If employee training includes customer service, I think a refresher course is required. I wouldn’t recommend him as a driver for anyone.”

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Posted 5 years ago

“Very good. Will do it again”

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Posted 5 years ago

“Excellent!”

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Posted 5 years ago

“The driver was nice, the car was nice and the ride was pleasant. The pick-up; not so good. We were told to meet next to the currency exchange but the driver was elsewhere looking for us. Finally we called and he came to meet us but he gave the impression it was our fault for waiting at the right location. Not a good beginning!”

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Posted 5 years ago

London Heathrow Taxi is rated 4.8 based on 1,924 reviews